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Administrative Assistant Intermediate

Ann Arbor, MI
Full-Time

Job Description

How to Apply

Please submit as one pdf: a cover letter and your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Applicants who do not comply with this requirement will not be considered.

Job Summary

The Language Resource Center (LRC) is a unit within the College of Literature, Science, and the Arts (LSA) that supports faculty, staff, and students involved in the study of languages, literatures, and cultures at the University of Michigan. The LRC is located on the first floor of North Quad, where we maintain the Main Center with a media library and diverse resources for students, faculty, and staff, with spaces for group and independent study, computer workstations, computer classrooms, and an audio/video production studio. We support faculty in materials development, technology integration, and offer instructional support and consultation. The staff support videoconferencing for global exchanges between classes, and the Big10 Academic Alliance Courseshare program. Our unit regularly hosts, arranges, and sponsors events for faculty, staff, and students, including: Translate-a-thon, pedagogical presentations, cultural events, and activities related to language and culture.

The Language Resource Center invites applications for a full-time Administration Assistant to handle a variety of tasks in managing center operations and services. The ideal candidate will have the maturity and good judgment to quickly and deeply become immersed in key aspects of main center operations, which include supervising student staff, managing the circulation desk, attending to the needs of faculty using the center's facilities and resources, coordinating the Language Bank, and collaborating with LRC senior staff. The LRC is committed to providing a welcoming atmosphere to a very diverse patron base, and our mission is to support all faculty and students in their teaching and learning in world languages, cultures, and literatures. 

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

  • Generous time off, including vacation time, sick time, holiday and season days
  • A retirement plan that provides two-for-one matching contributions with immediate vesting
  • Many choices for comprehensive health insurance
  • Life insurance
  • Long-term disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses

In addition, LSA offers:

  • Enhanced tuition support programs for LSA courses
  • Strong commitment to work/life balance
  • Flexible work arrangements with respect to campus stakeholder needs

Responsibilities*

Functionally Supervise Student Staff 

  • Assist Information Specialist with hiring, training, scheduling, and reviewing performance
  • Plan and facilitate monthly student staff meetings to empower student employees and build team spirit 
  • Serve as point person for main center (basic) technical troubleshooting 
  • Involve student staff as appropriate in projects for senior staff and Reservations Office 

Manage Reservations 

  • Oversee reservations made by student staff - facilities, loans, reserves and screenings 
  • Manage streaming reservations - streaming rights/license/fair use research and film/subtitle availability, digitize videos
  • Assist Information Specialist with other tasks as assigned

Coordinate Language Bank

  • Coordinate systems, strategies and workflow with the goal of maintaining a visible, sustainable program that services the U-M community, as well as outside groups and programs
  • Assist with event programming around translation activities, events and workshops

Further Mission of LRC 

  • Provide administrative and logistical support for the LRC may include: event programming, research, special projects, website maintenance, social media development and maintenance, and community outreach.

Required Qualifications*

  • Associates Degree and/or equivalent work experience
  • Two to four years of administrative experience
  • Excellent communication and interpersonal skills
  • Customer service experience
  • Demonstrated attention to detail, strong interpersonal skills, and organizational skills

Desired Qualifications*

  • Bachelor's degree and/or equivalent work experience, preferably in a field related to world languages and cultures or information science 
  • Experience working in a library or archive 
  • Functional supervisory experience
  • Demonstrated passion for language learning and/or translation
  • Experience with productivity software tools and database usage

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

PDN-9f1e509c-bc9e-4c39-af30-9fe3d9105a8e

How to Apply

Please submit as one pdf: a cover letter and your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Applicants who do not comply with this requirement will not be considered.

Job Summary

The Language Resource Center (LRC) is a unit within the College of Literature, Science, and the Arts (LSA) that supports faculty, staff, and students involved in the study of languages, literatures, and cultures at the University of Michigan. The LRC is located on the first floor of North Quad, where we maintain the Main Center with a media library and diverse resources for students, faculty, and staff, with spaces for group and independent study, computer workstations, computer classrooms, and an audio/video production studio. We support faculty in materials development, technology integration, and offer instructional support and consultation. The staff support videoconferencing for global exchanges between classes, and the Big10 Academic Alliance Courseshare program. Our unit regularly hosts, arranges, and sponsors events for faculty, staff, and students, including: Translate-a-thon, pedagogical presentations, cultural events, and activities related to language and culture.

The Language Resource Center invites applications for a full-time Administration Assistant to handle a variety of tasks in managing center operations and services. The ideal candidate will have the maturity and good judgment to quickly and deeply become immersed in key aspects of main center operations, which include supervising student staff, managing the circulation desk, attending to the needs of faculty using the center's facilities and resources, coordinating the Language Bank, and collaborating with LRC senior staff. The LRC is committed to providing a welcoming atmosphere to a very diverse patron base, and our mission is to support all faculty and students in their teaching and learning in world languages, cultures, and literatures. 

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

  • Generous time off, including vacation time, sick time, holiday and season days
  • A retirement plan that provides two-for-one matching contributions with immediate vesting
  • Many choices for comprehensive health insurance
  • Life insurance
  • Long-term disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses

In addition, LSA offers:

  • Enhanced tuition support programs for LSA courses
  • Strong commitment to work/life balance
  • Flexible work arrangements with respect to campus stakeholder needs

Responsibilities*

Functionally Supervise Student Staff 

  • Assist Information Specialist with hiring, training, scheduling, and reviewing performance
  • Plan and facilitate monthly student staff meetings to empower student employees and build team spirit 
  • Serve as point person for main center (basic) technical troubleshooting 
  • Involve student staff as appropriate in projects for senior staff and Reservations Office 

Manage Reservations 

  • Oversee reservations made by student staff - facilities, loans, reserves and screenings 
  • Manage streaming reservations - streaming rights/license/fair use research and film/subtitle availability, digitize videos
  • Assist Information Specialist with other tasks as assigned

Coordinate Language Bank

  • Coordinate systems, strategies and workflow with the goal of maintaining a visible, sustainable program that services the U-M community, as well as outside groups and programs
  • Assist with event programming around translation activities, events and workshops

Further Mission of LRC 

  • Provide administrative and logistical support for the LRC may include: event programming, research, special projects, website maintenance, social media development and maintenance, and community outreach.

Required Qualifications*

  • Associates Degree and/or equivalent work experience
  • Two to four years of administrative experience
  • Excellent communication and interpersonal skills
  • Customer service experience
  • Demonstrated attention to detail, strong interpersonal skills, and organizational skills

Desired Qualifications*

  • Bachelor's degree and/or equivalent work experience, preferably in a field related to world languages and cultures or information science 
  • Experience working in a library or archive 
  • Functional supervisory experience
  • Demonstrated passion for language learning and/or translation
  • Experience with productivity software tools and database usage

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

PDN-9f1e509c-bc9e-4c39-af30-9fe3d9105a8e

About University of Michigan

Why Work at Michigan?

Being part of something greater, of serving a larger mission of discovery and care — that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.

 

Workplace Culture

The University of Michigan is committed to establishing, supporting and maintaining a culture where all members of the U-M community feel safe and supported.


Our Values

  • Values guide our choices and actions. From how we hire and promote, make decisions, educate, conduct research, provide care, and treat one another. We strive to ensure the following values reflect who we are and what we stand for.
  • Integrity - We act with honesty and take responsibility for our actions.
  • Respect - We act in a way that acknowledges the humanity and contributions of each individual.
  • Inclusion- We create an environment where all can participate, are invited to contribute, and have a sense of belonging.
  • Equity - We create conditions that provide everyone an opportunity to thrive.
  • Diversity - We welcome, acknowledge and appreciate our similarities and differences.
  • Innovation - We promote creativity and curiosity to tackle challenges and inspire new ideas.

 

More about Working at U-M

  • Our commitment to campus culture
  • Our commitment to faculty and staff well-being
  • Our commitment to employee engagement

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