Job Description

Summary:

• The Administrative Support Position is responsible for retrieving and entering all Customer Orders.  Other responsibilities will include answering phones, miscellaneous inventory functions, as well as various other office tasks.
• Starting hourly rate for this position is $21.50 per hour

Duties and Responsibilities:

• Retrieve Customer Purchase Orders from various portals and enter in ERP System on a daily basis.
• Answer and direct all incoming calls on 8-line telephone system.  Will transfer caller to voicemail when associate if unavailable.
• Perform various inventory transactions in ERP system.
• Maintain and create new Customers within our ERP system.
• Maintain customer pricing in ERP
• Miscellaneous tasks related to timekeeping.
• Participate in AR Collections Call and follow up with customers as required.
• Required to be highly organized and exhibit technical proficiency.
• Perform other duties as assigned from time to time by Management.

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

• High School graduate, or general education degree required. Must be able to read and speak English to effectively communicate with customers.
• Proficient in Microsoft Word, Excel and Outlook.
• Proficient typing skills.

Knowledge, Skills and Abilities:

• Ability to work with minimal supervision.
• Ability to speak clearly, listen attentively and provide excellent phone presence.
• Demonstrate organizational skills, practice time management, meet deadlines and display a sense of urgency.
• Strategic and creative thinking to analyze issues that may arise and create solutions.
• Ability to respond positively to feedback and implement change in process and procedures as needed.
• Ability to multi-task, prioritize and manage time effectively in a fast-paced environment. 
• Ability to maintain a clean work environment.
• Ability to work overtime as required and approved.
• Work well with all levels of the organization.

Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Employee is regularly required to speak and hear.
• Employee is frequently required to sit, stand, walk and use two hands.
• Employee is required to lift and/or move up to 25 pounds on occasions.
• Employee is regularly required to work in front of a computer for up to 8 hours a day.
• Work hours may fluctuate based on demand.
• Employee must have the ability to sit and stand for extended periods of time and move around an office environment that may require movement in small areas.
• Employee is required to wear safety glasses when in a manufacturing area.  Must have the ability to wear hearing protection when in production areas that require it. 
• Employee is required to be on site during scheduled shift to perform daily duties and responsibilities.

Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)

• The employee will work in a professional office environment with frequent exposure to electronic office equipment. Occasionally, working in a production area will be required with exposure to extreme cold or hot weather conditions. May occasionally be exposed to fumes or airborne particles, and loud noise while on the production floor.

Additional Information

What could you accomplish in a place that puts People First?

At Wabtec, it's not just about a job - it's about the impact you make. When our people come together, we're Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you're ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
 

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together - are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We're lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We're building a culture where leadership, inclusion and your unique perspective fuel progress.

We're proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we've got you.