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Assistant Front Office Manager

Atlanta, GA
Full-Time

Job Description

Thompson Atlanta Buckhead

When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Our hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your trip or even your life. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Hyatt is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal and written communication skills.
  • Minimum of one-year previous front office supervisory experience preferred.
  • Ability to work a flexible schedule.

As a part of the Hyatt family, we offer a complete benefit package* including:

  • Flexible Schedules
  • Complimentary (after 1 year of service) + Discounted Hyatt room nights (immediately)
  • Robust Paid Time Off Policy – earned time after 90 days
  • Health, Dental, Vision, + Life Insurance – as of 30 days
  • 401(k) w Company Match – eligible as of 90th day
  • Employee Stock Purchase Plan (ESPP)
  • Family Bonding Time
  • Adoption Assistance
  • Opportunity to grow with a company with over 1,000 hotels globally!

PDN-9edbe9a4-24b9-4c57-be91-3af14504c4fb

Thompson Atlanta Buckhead

When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Our hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your trip or even your life. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Hyatt is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal and written communication skills.
  • Minimum of one-year previous front office supervisory experience preferred.
  • Ability to work a flexible schedule.

As a part of the Hyatt family, we offer a complete benefit package* including:

  • Flexible Schedules
  • Complimentary (after 1 year of service) + Discounted Hyatt room nights (immediately)
  • Robust Paid Time Off Policy – earned time after 90 days
  • Health, Dental, Vision, + Life Insurance – as of 30 days
  • 401(k) w Company Match – eligible as of 90th day
  • Employee Stock Purchase Plan (ESPP)
  • Family Bonding Time
  • Adoption Assistance
  • Opportunity to grow with a company with over 1,000 hotels globally!

PDN-9edbe9a4-24b9-4c57-be91-3af14504c4fb

About Hyatt Hotels Corporation

Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. With more than 100,000 colleagues across 54 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be their best, and such authentic connection inspires the way we care for each other and for our guests. As we continue to grow, we don’t lose sight of what’s most important— people. Hyatt is a company that was built by family. It’s a workplace where coworkers become friends. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.


We care for the wellbeing of our colleagues, guests, owners, and communities and are committed to advancing a culture of opportunity for all. We believe that embedding DE&I in every part of our business is the manifestation of our purpose - to care for people so they can be their best. This means everyone with no exceptions.  We are committed to ensuring diversity, equity, and inclusion is reflected across our actions and behaviors, policies and procedures, workplace environment and culture.  Our Change Start Here commitments outline key DE&I goals around (i) who we employ, develop, and advance, (ii) who we support, and (iii) who we buy from and work with.

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