Job Description
Within a team environment, provides support to providers and nurses during patient care encounters. Collects clinical information, completes point of care testing, ensures exam rooms are clean and stocked for patient visits, assists practitioners with examinations, treatment, or procedures, administers prescribed medications within scope, performs follow-up care per provider instructions, and schedules follow-up appointments as ordered. Resolves patient concerns promptly and maintains departmental quality Improvement standards.Essential Responsibilities:
- Adheres to Kaiser Permanente policies and procedures, principles of responsibilities, and applicable local, state, and federal laws.
- Utilizes effective communication and interpersonal skills when interacting with patients and members of the healthcare team.
- Completes patient intake, including vital signs, height, weight, and hearing and vision screening, as indicated.
- Identifies care gaps and schedules care gap visits/procedures, as indicated.
- Prepares consent, school, and work forms for provider to review and sign.
- Ensures exam rooms are clean and stocked with essential supplies and equipment for patient visits/procedures.
- Completes point of care testing.
- Administers in-scope immunizations and medications, as ordered, and provides patients with the most recent Vaccine Information Statement (VIS).
- Assists practitioners with examinations, including positioning and draping the patient, passing instruments in a sterile manner, and assisting with minor procedures.
- Documents patient care and education in the electronic medical record.
- Actively participates in Unit Based Team (UBT) and staff meetings, department-specific education, and quality improvement initiatives.
- May perform other in-scope duties as assigned.
Basic Qualifications:Experience
- 1000 hours of back-office experience required (within 1 year).
- High School Diploma or General Education Development (GED) required.
American Medical Technologist Medical Technologist Certificate OR Certified Clinical Medical Assistant OR NCCT National Certified Medical Assistant OR Registered Medical Assistant OR Medical Assistant Certificate from American Association of Medical Assistants
- Basic Life Support required at hire
- Customer service aptitude demonstrated through Customer Service Assessment.
- N/A
Notes:
- Flexible to float to other locations.
Within a team environment, provides support to providers and nurses during patient care encounters. Collects clinical information, completes point of care testing, ensures exam rooms are clean and stocked for patient visits, assists practitioners with examinations, treatment, or procedures, administers prescribed medications within scope, performs follow-up care per provider instructions, and schedules follow-up appointments as ordered. Resolves patient concerns promptly and maintains departmental quality Improvement standards.Essential Responsibilities:
- Adheres to Kaiser Permanente policies and procedures, principles of responsibilities, and applicable local, state, and federal laws.
- Utilizes effective communication and interpersonal skills when interacting with patients and members of the healthcare team.
- Completes patient intake, including vital signs, height, weight, and hearing and vision screening, as indicated.
- Identifies care gaps and schedules care gap visits/procedures, as indicated.
- Prepares consent, school, and work forms for provider to review and sign.
- Ensures exam rooms are clean and stocked with essential supplies and equipment for patient visits/procedures.
- Completes point of care testing.
- Administers in-scope immunizations and medications, as ordered, and provides patients with the most recent Vaccine Information Statement (VIS).
- Assists practitioners with examinations, including positioning and draping the patient, passing instruments in a sterile manner, and assisting with minor procedures.
- Documents patient care and education in the electronic medical record.
- Actively participates in Unit Based Team (UBT) and staff meetings, department-specific education, and quality improvement initiatives.
- May perform other in-scope duties as assigned.
Basic Qualifications:Experience
- 1000 hours of back-office experience required (within 1 year).
- High School Diploma or General Education Development (GED) required.
American Medical Technologist Medical Technologist Certificate OR Certified Clinical Medical Assistant OR NCCT National Certified Medical Assistant OR Registered Medical Assistant OR Medical Assistant Certificate from American Association of Medical Assistants
- Basic Life Support required at hire
- Customer service aptitude demonstrated through Customer Service Assessment.
- N/A
Notes:
- Flexible to float to other locations.
About Kaiser Permanente
At Kaiser Permanente, we’re all focused on helping people and providing high-quality, affordable health care services and to improve the health of our members and the communities we serve. Across our organization, we’re fiercely committed to our members, our mission, our communities, and each other. We know that each part of the Kaiser Permanente team is essential to our success. Together, we are more than 235,000 dedicated professionals working to advance Kaiser Permanente’s commitment to delivering a healthier tomorrow.
Driven by our collective passion at Kaiser Permanente, we strive to make health care more innovative and compassionate. With the wellness of our patients and our communities at heart, we work to revolutionize health and care from more than 650 locations in 8 states and D.C.
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