Job Description
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Ready to transform lives through technology? As an Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication!
What our Outbound Sales Representatives Enjoy Most About the Role
- Supporting efforts to simplify and enhance customer experience by making services more accessible and user-friendly.
- Meeting and exceeding monthly sales quotas by consistently adding new lines of service (PSUs) and upselling existing customers.
- Handling all prospects with courtesy and professionalism, ensuring a high level of customer satisfaction in every interaction.
- Acting as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services.
- Creating and maintaining a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy.
Working Conditions
- In an office call center environment, employees may need to be seated for extended periods while using a telephone headset and a computer with multiple screens, with exposure to moderate noise levels.
Required Qualifications
Education
- High School Diploma, GED, or equivalent.
Experience
- 1+ year(s) of call center and/or sales experience
Skills & Abilities
- Clear, concise, and professional oral communication.
- Strong listening and interpretation skills to understand and meet customer needs.
- Consultative sales approach, including needs analysis, objection handling and effective closing.
- Judgement and initiative to make informed decisions.
- Attention to detail and quick response to changing business needs.
- Ability to prioritize and organize effectively, even under high volume.
- Multitasking with job-specific software and office equipment.
- Independent and collaborative work ethic.
- Management of multiple prospects.
- Proficiency in MS Office and related software applications.
- Comfortable using a personal computer, telephone/dialer, headset, copier, fax and calculator.
- Bilingual: Spanish
Preferred Qualifications
- Knowledge of commercial internet, video, and data services.
- Experience in a fast-paced, customer-focused environment.
#LI-AM3
STM204 2025-65471 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Ready to transform lives through technology? As an Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication!
What our Outbound Sales Representatives Enjoy Most About the Role
- Supporting efforts to simplify and enhance customer experience by making services more accessible and user-friendly.
- Meeting and exceeding monthly sales quotas by consistently adding new lines of service (PSUs) and upselling existing customers.
- Handling all prospects with courtesy and professionalism, ensuring a high level of customer satisfaction in every interaction.
- Acting as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services.
- Creating and maintaining a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy.
Working Conditions
- In an office call center environment, employees may need to be seated for extended periods while using a telephone headset and a computer with multiple screens, with exposure to moderate noise levels.
Required Qualifications
Education
- High School Diploma, GED, or equivalent.
Experience
- 1+ year(s) of call center and/or sales experience
Skills & Abilities
- Clear, concise, and professional oral communication.
- Strong listening and interpretation skills to understand and meet customer needs.
- Consultative sales approach, including needs analysis, objection handling and effective closing.
- Judgement and initiative to make informed decisions.
- Attention to detail and quick response to changing business needs.
- Ability to prioritize and organize effectively, even under high volume.
- Multitasking with job-specific software and office equipment.
- Independent and collaborative work ethic.
- Management of multiple prospects.
- Proficiency in MS Office and related software applications.
- Comfortable using a personal computer, telephone/dialer, headset, copier, fax and calculator.
- Bilingual: Spanish
Preferred Qualifications
- Knowledge of commercial internet, video, and data services.
- Experience in a fast-paced, customer-focused environment.
#LI-AM3
STM204 2025-65471 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
About Spectrum
Charter Communications, Inc. (NASDAQ: CHTR) is a leading broadband connectivity company and cable operator with services available to more than 57 million homes and businesses in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks. More information about Charter can be found at corporate.charter.com. To view our privacy policy, please visit: https://www.spectrum.com/policies/your-privacy-rights
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Spectrum would like you to finish the application on their website.
