Job Description
What our Call Center Sales Representatives Enjoy Most About the Role
- Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions.
- Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
- Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities.
- Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors.
- Normal office environment.
Required QualificationsEducation
- High school diploma or equivalent.
- Clear, straightforward, and professional communication with customers and colleagues.
- Proven sales techniques with consistent achievement of sales goals.
- Proficiency in computer and consumer electronics.
- Competence in using personal computers and relevant software applications, including billing systems.
- Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks.
- Demonstrated judgment and initiative in accomplishing job duties.
- Working knowledge of cable communications products and services, including TV, internet, and telephone.
- Bilingual: Spanish
- 2 + years call center sales experience.
#LI-TG1
SIB120 2025-66354 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
What our Call Center Sales Representatives Enjoy Most About the Role
- Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions.
- Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
- Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities.
- Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors.
- Normal office environment.
Required QualificationsEducation
- High school diploma or equivalent.
- Clear, straightforward, and professional communication with customers and colleagues.
- Proven sales techniques with consistent achievement of sales goals.
- Proficiency in computer and consumer electronics.
- Competence in using personal computers and relevant software applications, including billing systems.
- Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks.
- Demonstrated judgment and initiative in accomplishing job duties.
- Working knowledge of cable communications products and services, including TV, internet, and telephone.
- Bilingual: Spanish
- 2 + years call center sales experience.
#LI-TG1
SIB120 2025-66354 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
About Spectrum
Charter Communications, Inc. (NASDAQ: CHTR) is a leading broadband connectivity company and cable operator with services available to more than 57 million homes and businesses in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks. More information about Charter can be found at corporate.charter.com. To view our privacy policy, please visit: https://www.spectrum.com/policies/your-privacy-rights
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