Cornerstone LMS Analyst
Job Description
Job#: 3014055
Job Description:
Position: Cornerstone LMS Analyst
Location: Charlotte, NC
- 4x/week onsite
Contract Length: 6-month
Top Requirements:
- Cornerstone On Demand (CSOD)
- Learning management system admin experience
- Support
- Troubleshooting
- Stakeholder communication
- Stakeholders are all employees as Cornerstone is this client’s learning management tool
- Majority of emails are from HR
- HR experience
Day to Day Responsibilities/project specifics: This role is responsible for providing comprehensive support and administration of the organization’s Learning Management System (Cornerstone On Demand), including monitoring the LMS support email box, troubleshooting issues, and delivering timely, high-quality customer service to business partners such as instructional designers, facilitators, and HR business partners. The position involves supporting learning program launches and initiatives through requirements gathering, testing, configurations, and issue resolution, as well as utilizing a test environment to explore and validate system functionality. Additional responsibilities include building, analyzing, and delivering basic reports such as historic transcripts, open class reports, and completion records, while ensuring the accuracy of all information entered into the learning system. The role also encompasses handling special projects and performing other duties as assigned, contributing to the overall effectiveness and success of the learning program.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
Job#: 3014055
Job Description:
Position: Cornerstone LMS Analyst
Location: Charlotte, NC
- 4x/week onsite
Contract Length: 6-month
Top Requirements:
- Cornerstone On Demand (CSOD)
- Learning management system admin experience
- Support
- Troubleshooting
- Stakeholder communication
- Stakeholders are all employees as Cornerstone is this client’s learning management tool
- Majority of emails are from HR
- HR experience
Day to Day Responsibilities/project specifics: This role is responsible for providing comprehensive support and administration of the organization’s Learning Management System (Cornerstone On Demand), including monitoring the LMS support email box, troubleshooting issues, and delivering timely, high-quality customer service to business partners such as instructional designers, facilitators, and HR business partners. The position involves supporting learning program launches and initiatives through requirements gathering, testing, configurations, and issue resolution, as well as utilizing a test environment to explore and validate system functionality. Additional responsibilities include building, analyzing, and delivering basic reports such as historic transcripts, open class reports, and completion records, while ensuring the accuracy of all information entered into the learning system. The role also encompasses handling special projects and performing other duties as assigned, contributing to the overall effectiveness and success of the learning program.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
About Apex Systems, Inc.
Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of service from workforce mobilization and modern enterprise solutions to digital innovation to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across the US, Canada, and Mexico.
Apex is a segment of ASGN Inc. (NYSE: ASGN). To learn more, visit www.apexsystems.com.
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