Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Essential Functions

• Maintain and enhance the lead model for Guild’s servicing portfolio, utilizing, and incorporating large data sets from both internal and external data sources.
• Maintain and enhance lead generation efforts to support portfolio retention efforts.
• Perform qualitative and quantitative analysis on an individual level, utilizing all applicable factors, variables, and market information accordingly.
• Effectively communicate information to management by assembling and summarizing data and preparing reports.
• Maximize loan portfolio performance in line with the company’s business objectives.
• Perform ad hoc analysis as required. 
• Formulate forecasts of future economic developments with regards to residential mortgage(s).
• Responsible utilizing data from studies/surveys that will inform business decisions and identify opportunities for increased retention.
• Support other corporate initiatives outside of Portfolio Retention as time permits.
• Act as SME for Portfolio Retention to interface with other lines of business to support joint projects/initiatives.
• Create and maintain comprehensive reporting; generally, in an automated/refreshable manner.
• Deliver presentations to management that reflect findings, analyses, and recommendations decision making.
• Formulate forecasts of future economic developments with regards to residential mortgage(s).
• Responsible for utilizing data from studies/surveys that will inform business decisions and identify opportunities for improved company performance.
• Support in the execution of backlogged corporate projects across all platform stacks.
• Support the streamlining and improving of processes to support corporate initiatives.

Qualifications

• Associates Degree in Business, Finance, Statistics, Accounting, Economics, or directly related field to the position or equivalent, preferred.
• A combination of education and experience may be considered in lieu of the Bachelor’s degree.
• Minimum five years' experience directly related experience required. 
• Technically and quantitatively oriented and may possess a degree in applied mathematics/statistics.
• Analytic Modeling Focus, preferred.
• Strong analytical skills and the ability to work with large sets of data.
• Advanced- Expert level Excel skills required.
• Experience with SQL required.
• Power BI, preferred.
• VBA experience, preferred.
• Powershell experience, preferred.
• Experience prompting AI, preferred.
• Ability to adapt to a growing and dynamic environment.
• Effective time management skills including the ability to prioritize and multi-task.
• Ability to work independently with the self-motivation to accomplish goals.
• Ability to manage communication with multiple stakeholders.
• Strong attention to detail.
• Ability to research issues and identify solutions to complex problems.
• Excellent verbal and written communication skills required.
• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
• Commitment to company
  • Customer Service - Proactive attention to each person
  • Integrity - Do and say what's right
  • Respect - Treat others with dignity
  • Collaboration - Listen and work together
  • Learning - Seek knowledge and strive for improvement
  • Excellence – Deliver the unexpected

Supervision

• Job Scope: Assists in a variety of duties at the direction of more senior staff and contributes as a team member and resource to others in the unit

• Complexity: General precedents may exist for most problems; conducts independent research/analysis to identify the appropriate approach

• Impact: Decisions and actions primarily impact own work with moderate impact on peers in their area; contributes as team member rather than leader

• Interaction/Supervision: Works under broad direction with considerable latitude for independent actions; guided by professional standards, desired outcomes and unit/project/program specifications

Requirements

Guild offers a pleasant work environment, competitive compensation and excellent benefits package, including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

REQ#: CORPO017688