Position not eligible for sponsorship. 

Location: 4725 Piedmont Row Dr., Suite 200, Charlotte, NC 28210

Schedule: Monday- Friday 9AM–5PM

Support the Digital Data & Analytics Lead in advancing digital analytics maturity. Build and maintain scalable reporting, actionable dashboards, and forward-looking analyses. Enable product teams with tools and data to understand adoption, engagement, and performance. Turn raw data into clear, tailored insights for product teams and leadership.

Key Responsibilities:

Tactical / Operational

• Build and maintain automated dashboards that monitor product health, adoption, and performance.
• Deliver accurate, timely, flexible ad hoc reports for product, design, engineering, and executive leadership.
• Develop deep expertise in digital data sets. Document how data is captured, stored, and interpreted.

Strategic Support

• Execute the analytics roadmap. Help shift from descriptive to predictive and prescriptive insights.
• Surface data gaps that hinder insight or execution. Support data literacy across the digital team.
• Partner with data engineering and enterprise analytics to improve data infrastructure and align on KPIs.
• Implement approved tools, technologies, and practices that enable scalable and self-service analytics.
• Translate dashboard requirements into front-end displays. Map to back-end data sources and systems of record. Ensure solutions scale and align with current and future-state mobile app architecture.
• Ask the right questions, extract needed data and transform it into clear insights for varied audiences.

Qualifications: Required

• Experience in digital analytics, data science, or business intelligence in financial services, fintech, or digital-first environments.
• Strong proficiency in SQL and querying large datasets. Experience with Python and Alteryx is a plus.
• Experience with Tableau and/or Power BI.
• Familiarity with Oracle, Azure, MS SQL Server, MySQL, DB2, and Salesforce APIs.
• Ability to translate business needs into technical requirements and vice versa.
• Experience building dashboards and data models for digital product performance tracking.
• Strong communication skills. Present complex data to non-technical audiences.

Preferred

• Familiarity with digital banking products and user experience KPIs.
• Experience in agile product development teams or embedded analytics roles.
• Exposure to cloud-based and on-premises data platforms.
• Experience with experimentation/AB testing frameworks and customer journey analytics.

What Success Looks Like:

• Product teams rely on clear, reliable dashboards you maintain.
• Ad hoc reporting is fast and accurate, enabling deeper analysis time.
• Your insights inform product priorities, client journeys, and investment decisions.
• The digital organization plans proactively and insight-led with your support.

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. 

Benefit Highlights

• Medical with wellness incentives, dental, and vision

• HSA with company match

• Maternity and parental leave

• Tuition reimbursement

• Mentor program

• 401(k) with 6% match

• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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