Director of Benefits

Charlotte, NC
Full-Time

Job Description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Truist is seeking an experienced benefits professional responsible for designing, implementing, and managing Truist’s benefits programs with a combination of strategic vision and operational excellence - balancing financial stewardship and teammate engagement to deliver competitive, high-impact benefits that attract, retain, and inspire our teammates. In this key leadership role reporting to the Head of Total Rewards, the director will develop and administer Truist’s benefit and well-being programs, including health programs, life insurance, disability insurance, dental insurance, vision plans, 401(k), pension, non-qualified retirement plans, ESPP, severance, relocation, workers’ compensation, and other contracts and retiree agreements. This leader is also responsible for policies and compliance related to leave of absence programs.

The ideal candidate will possess strong analytical and project-management skills that complement a long-term vision of the company’s total reward objectives. They will make the benefits programs more efficient and improve teammates’ understanding and engagement with the benefits programs offered to them.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Oversee the administration of the company’s benefits, leave administration, Workers’ Compensation, FMLA and ADA accommodation programs
2. Leads onsite HR Central support team and oversees the selection and management of vendors
3. Recommend and implement changes to benefit programs that increase their value to the company and our teammates, leveraging industry data.
4. Maintain a high level of knowledge on issues related to compliance, industry trends and legal issues
5. Assure that all benefit programs are operated in compliance with federal, state and local guidelines/laws and that all reports are prepared and filed accurately
6. Assure that all financial data related to the benefit programs, included budget and claims funding, are handled accurately and timely
7. Work with internal and external audit on plan financial statements and SOX reviews
8. Serve as HIPAA Privacy Officer for the Health Care Plan
9. Serve as chair of the Employee Benefits Plan Committee and report to the Board on activity, which includes overseeing the investments in the 401(k) and pension plans
10. Manager the company’s well-being program, including LifeForce and Momentum onUp

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree in a business related major or equivalent education and related training
2. Ten years’ experience in the administration of benefit programs of various types including welfare and pension plans at a Fortune 200 company
3. Demonstrated ability to handle the administrative delivery of benefit programs with a high level of client service
4. Demonstrated ability to work well with people at all levels both internally and externally, including frequent communication with Executive Leadership and the Board of Directors
5. High level computer and analytic skills and abilities

Preferred Qualifications:
1. Advanced communication, facilitator and client service skills
2. In-depth knowledge of tax and legal issues related to benefits matters and leave administration
3. Master’s degree and/or HR certifications

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work

PDN-a0703e28-5c3d-4233-a4e5-177cbd71f563

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Truist is seeking an experienced benefits professional responsible for designing, implementing, and managing Truist’s benefits programs with a combination of strategic vision and operational excellence - balancing financial stewardship and teammate engagement to deliver competitive, high-impact benefits that attract, retain, and inspire our teammates. In this key leadership role reporting to the Head of Total Rewards, the director will develop and administer Truist’s benefit and well-being programs, including health programs, life insurance, disability insurance, dental insurance, vision plans, 401(k), pension, non-qualified retirement plans, ESPP, severance, relocation, workers’ compensation, and other contracts and retiree agreements. This leader is also responsible for policies and compliance related to leave of absence programs.

The ideal candidate will possess strong analytical and project-management skills that complement a long-term vision of the company’s total reward objectives. They will make the benefits programs more efficient and improve teammates’ understanding and engagement with the benefits programs offered to them.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Oversee the administration of the company’s benefits, leave administration, Workers’ Compensation, FMLA and ADA accommodation programs
2. Leads onsite HR Central support team and oversees the selection and management of vendors
3. Recommend and implement changes to benefit programs that increase their value to the company and our teammates, leveraging industry data.
4. Maintain a high level of knowledge on issues related to compliance, industry trends and legal issues
5. Assure that all benefit programs are operated in compliance with federal, state and local guidelines/laws and that all reports are prepared and filed accurately
6. Assure that all financial data related to the benefit programs, included budget and claims funding, are handled accurately and timely
7. Work with internal and external audit on plan financial statements and SOX reviews
8. Serve as HIPAA Privacy Officer for the Health Care Plan
9. Serve as chair of the Employee Benefits Plan Committee and report to the Board on activity, which includes overseeing the investments in the 401(k) and pension plans
10. Manager the company’s well-being program, including LifeForce and Momentum onUp

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree in a business related major or equivalent education and related training
2. Ten years’ experience in the administration of benefit programs of various types including welfare and pension plans at a Fortune 200 company
3. Demonstrated ability to handle the administrative delivery of benefit programs with a high level of client service
4. Demonstrated ability to work well with people at all levels both internally and externally, including frequent communication with Executive Leadership and the Board of Directors
5. High level computer and analytic skills and abilities

Preferred Qualifications:
1. Advanced communication, facilitator and client service skills
2. In-depth knowledge of tax and legal issues related to benefits matters and leave administration
3. Master’s degree and/or HR certifications

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work

PDN-a0703e28-5c3d-4233-a4e5-177cbd71f563

About Truist

Care starts on the inside.


At Truist, our purpose is to inspire and build better lives and communities. And we do that through real, unwavering care. As part of that commitment to care, we’re creating an inclusive and energizing work environment that empowers teammates to learn, grow, and have fulfilling careers.


Why work at Truist?

· Be part of an inclusive culture. We actively recruit and train diverse talent. And not just because it’s the right thing to do—but because we’re inspired by the perspectives and experiences of people from different backgrounds.

· Balance your work and life. We offer flexible healthcare benefits, time off for vacation, wellness, and community service, and company-sponsored financial education programs. We want our teammates to lead full, healthy lives.

· Make meaningful connections. We see the future of financial services as one defined not only by technology, but by humanity. A true balance of innovation, inclusion, and conversation—cutting-edge and close-to-home. You'll be part of building it at Truist.


We’re looking for people with open hearts, big dreams, and new ways of thinking to take us to innovative places in banking. Join us.

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Apply For This Job
Director of Benefits
Truist
Charlotte, NC
Nov 25, 2025
Full-time
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