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Director of Design, Fidelity Stock Transfer

Merrimack, NH
Full-Time

Job Description

Job Description:

The Role

Fidelity Stock Transfer within Fidelity Labs is looking for a Director of Design to lead the visual design, user research, and content design in the next phase of our growth.

The Expertise and Skills You Bring

  • Deep expertise in visual design, user research, and content design
  • Experience creating and driving towards top level business KPIs
  • People management skills with a strong interest in coaching and growing your teams' career vitality
  • Desire and ability to be both a highly functioning individual contributor and people manager
  • Highly empathic to users, your business partners, and the business objectives
  • Ability to be a strategic thinker and low ego and willing to do what's best for the business each day
  • 10+ years of successful experience building lovable, lasting products
  • Embraces flexibility when business and product pivots occur
  • Strong communication and collaboration skills
  • Knowledge of Financial Services and a student of the markets
  • Technical acumen highly desired

Note: Fidelity is not providing immigration sponsorship for this position

The Team

We are Fidelity Labs, Fidelity Investments' in-house fintech incubator with a mission to build new businesses to drive growth for Fidelity. We seek to shape the future of our industry by building new products and services to improve the lives of the diverse set of customers, businesses and financial institutions we serve.

Fidelity Labs is a dynamic workplace that combines the best parts of startup life-building from scratch, adapting quickly, and moon-shot ambition-with the scale and stability of an industry leader. We provide a safe space for startup teams to explore new business ideas, quickly test them with customers, and scale the most promising concepts within an existing business unit, or as a new venture.

This opportunity is brought to you by Fidelity Labs. Learn more at labs.fidelity.com.

The base salary range for this position is $103,000-211,000 USD per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Certifications:

Category:

Real EstatePDN-a05a27a6-8528-4f81-91ac-aef293d8105a

Job Description:

The Role

Fidelity Stock Transfer within Fidelity Labs is looking for a Director of Design to lead the visual design, user research, and content design in the next phase of our growth.

The Expertise and Skills You Bring

  • Deep expertise in visual design, user research, and content design
  • Experience creating and driving towards top level business KPIs
  • People management skills with a strong interest in coaching and growing your teams' career vitality
  • Desire and ability to be both a highly functioning individual contributor and people manager
  • Highly empathic to users, your business partners, and the business objectives
  • Ability to be a strategic thinker and low ego and willing to do what's best for the business each day
  • 10+ years of successful experience building lovable, lasting products
  • Embraces flexibility when business and product pivots occur
  • Strong communication and collaboration skills
  • Knowledge of Financial Services and a student of the markets
  • Technical acumen highly desired

Note: Fidelity is not providing immigration sponsorship for this position

The Team

We are Fidelity Labs, Fidelity Investments' in-house fintech incubator with a mission to build new businesses to drive growth for Fidelity. We seek to shape the future of our industry by building new products and services to improve the lives of the diverse set of customers, businesses and financial institutions we serve.

Fidelity Labs is a dynamic workplace that combines the best parts of startup life-building from scratch, adapting quickly, and moon-shot ambition-with the scale and stability of an industry leader. We provide a safe space for startup teams to explore new business ideas, quickly test them with customers, and scale the most promising concepts within an existing business unit, or as a new venture.

This opportunity is brought to you by Fidelity Labs. Learn more at labs.fidelity.com.

The base salary range for this position is $103,000-211,000 USD per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Certifications:

Category:

Real EstatePDN-a05a27a6-8528-4f81-91ac-aef293d8105a

About Fidelity Investments

At Fidelity, since our founding in 1946, we have been dedicated to strengthening and security our clients’ financial well-being through exceptional service and innovative solutions. We empower over ~50 million people to achieve their most important financial goals, manage employee benefit programs for nearly 24,000 businesses, and support more than 16,000 wealth management firms and institutions with cutting-edge investments and technology. Our diverse business portfolio and independence provide us with a comprehensive view of the market and the stability to deliver long-term value for our customers. As the financial industry evolves and customer needs grow more complex, Fidelity continues to reinvent, innovate, and transform to meet the challenges of tomorrow’s financial landscape.
 

*Specifically serviced by our Clearing & Custody team within Fidelity Institutional

 

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. To learn more about temporary positions at Fidelity Investments, visit FidelityTalentSource.com.

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Director of Design, Fidelity Stock Transfer
Fidelity Investments
Merrimack, NH
Nov 14, 2025
Full-time
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