Riverside Community Care Header

Director of Residential Services

Newton, MA
Full-Time

Job Description

Riverside Community Care

Love What You Do!

Director of Residential Services - Newton

Our residential programs provide a framework from which to support individuals with intellectual/developmental disabilities and/or brain injuries learn daily living skills, develop meaningful relationships, and gain opportunities from becoming part of their community.  Our dedicated staff creates a safe, warm environment and supports the residents in participating in community activities, providing transportation to medical appointments, managing their finances, and much more!

The Director of Residential Services is responsible for ensuring that all programs are operating in accordance with the principles of Quest, the Department of Developmental Services and other state regulations and Riverside Polices and Procedures. The Director of Residential Services is responsible for the overall management of homes within a designated geographical area. 

Our ideal candidate is someone who is an innovative leader, mission-driven strong communicator and demonstrates strong problem-solving skills!

Schedule:  Mon - Fri 9am - 5pm with a need to be flexible to meet program and on-call need

Rate: $70,000/yr

Why You'll Love Riverside

We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

  • Excellent written and verbal communication skills (in the English language) and the ability to make effective public presentations required
  • Must be able to work in excess of 40 hours per week, provide 24-hour on-call coverage on rotation and to respond to emergency calls as necessary
  • Basic computer fluency, including Microsoft Office, required
  • Valid driver’s license and regular access to a reliable vehicle required  

Required Experience

  • Bachelor’s or Master's Degree in a related field required
  • Five years related experience, including at least three years in a supervisory and management capacity, required
  • Demonstrated knowledge and ability in budget management, program development and personnel management required
  • Must have current training/certification in First Aid, CPR, Medication Administration (MAP), HIV/AIDS and Infection Control, or be trained within designated timelines. Must maintain valid certifications throughout employment

Riverside Community Care is dedicated to the goal of building a culturally diverse and inclusive organization committed to working in a multicultural environment and strongly encourages applications from culturally diverse applicants. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, gender identity and expression, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

PDN-a0662f27-0c5b-4519-94e0-cf72456bf66a

Riverside Community Care

Love What You Do!

Director of Residential Services - Newton

Our residential programs provide a framework from which to support individuals with intellectual/developmental disabilities and/or brain injuries learn daily living skills, develop meaningful relationships, and gain opportunities from becoming part of their community.  Our dedicated staff creates a safe, warm environment and supports the residents in participating in community activities, providing transportation to medical appointments, managing their finances, and much more!

The Director of Residential Services is responsible for ensuring that all programs are operating in accordance with the principles of Quest, the Department of Developmental Services and other state regulations and Riverside Polices and Procedures. The Director of Residential Services is responsible for the overall management of homes within a designated geographical area. 

Our ideal candidate is someone who is an innovative leader, mission-driven strong communicator and demonstrates strong problem-solving skills!

Schedule:  Mon - Fri 9am - 5pm with a need to be flexible to meet program and on-call need

Rate: $70,000/yr

Why You'll Love Riverside

We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

  • Excellent written and verbal communication skills (in the English language) and the ability to make effective public presentations required
  • Must be able to work in excess of 40 hours per week, provide 24-hour on-call coverage on rotation and to respond to emergency calls as necessary
  • Basic computer fluency, including Microsoft Office, required
  • Valid driver’s license and regular access to a reliable vehicle required  

Required Experience

  • Bachelor’s or Master's Degree in a related field required
  • Five years related experience, including at least three years in a supervisory and management capacity, required
  • Demonstrated knowledge and ability in budget management, program development and personnel management required
  • Must have current training/certification in First Aid, CPR, Medication Administration (MAP), HIV/AIDS and Infection Control, or be trained within designated timelines. Must maintain valid certifications throughout employment

Riverside Community Care is dedicated to the goal of building a culturally diverse and inclusive organization committed to working in a multicultural environment and strongly encourages applications from culturally diverse applicants. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, gender identity and expression, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

PDN-a0662f27-0c5b-4519-94e0-cf72456bf66a

About Riverside Community Care

A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.


We are dedicated to: Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.

Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.

Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.

Families and children who have experienced domestic violence.

Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.

Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.


We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals.

Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.

You can count on Riverside when you or someone you know needs help.

We take your trust seriously and work hard to make a difference by delivering integrated, quality care.

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Director of Residential Services
Riverside Community Care
Newton, MA
Nov 20, 2025
Full-time
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