Fidelity Investments Header

Director, Product and Service Consultant- Retirement Services

Greenwood Village, CO
Full-Time

Job Description

Job Description:

This dynamic role is designed for someone who enjoys the pursuit of retaining or attracting Workplace Investing clients in a fast-paced and unpredictable environment. If you are energized by being part of a hard-working, creative, and collaborative team that loves to win, this role is for you.

The Role

This role works closely with Account Executives to win our largest corporate clients in support of WI sales goals. As a Product & Service Consultant, you are responsible for project managing all aspects of the sales process from initial capabilities through proposals, prospect meetings and contract handoffs. PSCs help drive the strategy to position Fidelity's products and services by assessing plan sponsor needs.

This role relies heavily on your knowledge of Fidelity's products and services and utilizing your network and relationship building skills to collaborate and work across multiple internal business partners and SMEs.

The Expertise You Have

  • Defined Contribution experience required / multi-product experience desired (including but not limited to Defined Benefit, Health & Wealth, Health Savings, Managed Accounts, Nonqualified, Student Debt, etc.)
  • Bachelor's Degree required / MBA or other advance degree a plus
  • Minimum 7 years related product or industry experience / Fidelity experience desirable
  • Series 7 and 63 required (can be attained in role)
  • Approximately 15-25% travel requirement

Proven Skills and Experiences You Bring

  • Proactively collaborates, influences, and establishes relationships across the organization to deliver results.
  • Excellent communication (verbal and written) skills with the ability to present complex information internally and externally in a way that is easy for others to understand.
  • Strong listening skills to identify internal and external customer needs.
  • Demonstrates a strong sense of ownership and dedication and holds people accountable for delivering on their commitments towards achieving goals.
  • Flexible in a changing environment and able to manage multiple concurrent activities with attention to detail while productively balancing speed and accuracy.

The Value You Deliver

  • Organize end-to-end sales and/or retention efforts, take initiative to improve effectiveness and efficiency and embrace new technologies.
  • Lead the proposal process for sales and/or retention opportunities including identifying prospect/customer needs, custom response drafting, multi-product sales integration, financials and investments review, drive deadlines and oversee the overall end-to-end proposal delivery.
  • Coordinate activities for prospect/client sales finals and site visits including agenda development, speaker preparation, site planning, presentation materials, and present product capabilities and technical demos.
  • Actively interact with external and/or internal customers to identify and anticipate requirements, expectations, and needs.
  • Apply extensive knowledge of products, services, and competitive market trends to differentiate Fidelity's value prop and promote prospect- or client-focused solutions throughout the sales process.
  • Influence others and navigate solutions towards desired client needs identified in the sales process, while maintaining relationships and supporting consensus with key business decision makers.
  • Educate internal business partners on details of the client and/or prospect, effectively coach associates for sales finals presentations, and provide valuable and actionable feedback to improve sales delivery.

The Team

Our team within Workplace Investing (WI) Sales strives to win and retain WI clients through outstanding solutions while mitigating risk to the firm. Keeping and growing our client base helps maintain our position as the top-tier benefits outsourcing provider.

Certifications:

Series 07 - FINRA, Series 63 - FINRA

Category:

Sales Support

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

PDN-a08468ce-76c2-49f1-ae38-94e6ff6eafae

Job Description:

This dynamic role is designed for someone who enjoys the pursuit of retaining or attracting Workplace Investing clients in a fast-paced and unpredictable environment. If you are energized by being part of a hard-working, creative, and collaborative team that loves to win, this role is for you.

The Role

This role works closely with Account Executives to win our largest corporate clients in support of WI sales goals. As a Product & Service Consultant, you are responsible for project managing all aspects of the sales process from initial capabilities through proposals, prospect meetings and contract handoffs. PSCs help drive the strategy to position Fidelity's products and services by assessing plan sponsor needs.

This role relies heavily on your knowledge of Fidelity's products and services and utilizing your network and relationship building skills to collaborate and work across multiple internal business partners and SMEs.

The Expertise You Have

  • Defined Contribution experience required / multi-product experience desired (including but not limited to Defined Benefit, Health & Wealth, Health Savings, Managed Accounts, Nonqualified, Student Debt, etc.)
  • Bachelor's Degree required / MBA or other advance degree a plus
  • Minimum 7 years related product or industry experience / Fidelity experience desirable
  • Series 7 and 63 required (can be attained in role)
  • Approximately 15-25% travel requirement

Proven Skills and Experiences You Bring

  • Proactively collaborates, influences, and establishes relationships across the organization to deliver results.
  • Excellent communication (verbal and written) skills with the ability to present complex information internally and externally in a way that is easy for others to understand.
  • Strong listening skills to identify internal and external customer needs.
  • Demonstrates a strong sense of ownership and dedication and holds people accountable for delivering on their commitments towards achieving goals.
  • Flexible in a changing environment and able to manage multiple concurrent activities with attention to detail while productively balancing speed and accuracy.

The Value You Deliver

  • Organize end-to-end sales and/or retention efforts, take initiative to improve effectiveness and efficiency and embrace new technologies.
  • Lead the proposal process for sales and/or retention opportunities including identifying prospect/customer needs, custom response drafting, multi-product sales integration, financials and investments review, drive deadlines and oversee the overall end-to-end proposal delivery.
  • Coordinate activities for prospect/client sales finals and site visits including agenda development, speaker preparation, site planning, presentation materials, and present product capabilities and technical demos.
  • Actively interact with external and/or internal customers to identify and anticipate requirements, expectations, and needs.
  • Apply extensive knowledge of products, services, and competitive market trends to differentiate Fidelity's value prop and promote prospect- or client-focused solutions throughout the sales process.
  • Influence others and navigate solutions towards desired client needs identified in the sales process, while maintaining relationships and supporting consensus with key business decision makers.
  • Educate internal business partners on details of the client and/or prospect, effectively coach associates for sales finals presentations, and provide valuable and actionable feedback to improve sales delivery.

The Team

Our team within Workplace Investing (WI) Sales strives to win and retain WI clients through outstanding solutions while mitigating risk to the firm. Keeping and growing our client base helps maintain our position as the top-tier benefits outsourcing provider.

Certifications:

Series 07 - FINRA, Series 63 - FINRA

Category:

Sales Support

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

PDN-a08468ce-76c2-49f1-ae38-94e6ff6eafae

About Fidelity Investments

At Fidelity, since our founding in 1946, we have been dedicated to strengthening and security our clients’ financial well-being through exceptional service and innovative solutions. We empower over ~50 million people to achieve their most important financial goals, manage employee benefit programs for nearly 24,000 businesses, and support more than 16,000 wealth management firms and institutions with cutting-edge investments and technology. Our diverse business portfolio and independence provide us with a comprehensive view of the market and the stability to deliver long-term value for our customers. As the financial industry evolves and customer needs grow more complex, Fidelity continues to reinvent, innovate, and transform to meet the challenges of tomorrow’s financial landscape.
 

*Specifically serviced by our Clearing & Custody team within Fidelity Institutional

 

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. To learn more about temporary positions at Fidelity Investments, visit FidelityTalentSource.com.

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Director, Product and Service Consultant- Retirement Services
Fidelity Investments
Greenwood Village, CO
Dec 5, 2025
Full-time
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