Distribution Support Representative
Job Description
Distribution Support Representative (1 opening) – Brunswick and Hinesville Headquarters
Work Location(s): 3951 Community Road Brunswick, Ga 31520 / 923 W Oglethorpe Hwy Hinesville, Ga 31313
Job Summary
The position provides administrative support to the Savannah Distribution Area.
Job Responsibilities include:
- Answer phone calls in a professional and responsive manner, accurately assessing the relative urgency and priority of each call and follow through to ensure the customer is appropriately handled
- Support SERP activities by assisting with manpower tracking, logistics, and other duties as assigned with potential for overnight travel
- Serves as the timekeeping administrator.
- Coordinate meetings by scheduling conference rooms, handling catering requests, reserving audiovisual equipment, etc.
- Help sort and distribute incoming mail.
- Maintain a high level of customer service by coordinating internal and external customer requests
- Handle Oracle for the group (expense statements, mileage, procurement card charges)
- Ordering office supplies
- Maintaining confidential information including archiving of business records
- Updating on call information in ARCOS
- Support Region SERP activities by assisting the Storm Center with the creation of Storm Teams in Manpower Tracking and other support duties
- Candidate must be available to work overtime during storm duty - this could include evenings, weekends and/or holidays.
Job Qualifications
Education
- High School diploma or equivalent required
- College coursework and/or degree are a plus.
- Certification as an administrative professional is a plus.
Job Experience
- At least 2 years of administrative/secretarial experience supporting multiple managers and staff in a business setting preferred.
- Prior data entry and reporting experience.
- Previous experience using an online time recording system/software preferred.
- Expense reporting knowledge a plus.
- Experience working with a diverse group with multiple needs preferred.
- Suitable years of experience working within dispatching and systems support is a plus.
Knowledge, Skills & Abilities
- Candidate must successfully qualify on the EEI SASS test.
- Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Knowledge of Oracle HCM, ARCOS, MAXIMO, JETS, CAMP, GRITS desired
- Experience with CSS preferred.
- NJUNS
- GA 811 Locate tracking
- Effective communication skills
- Excellent customer service skills
- Organizational skills-maintaining calendars, scheduling/coordinating meetings
- Ability to prioritize tasks
- Ability to solve problems in a timely manner
- Team player by assisting in other areas when necessary
- Ability to adapt to a changing environment
- Flexible, multi task oriented, ability to meet deadlines, work with minimum supervision
- Knowledge of Company operations, policies and procedures
Distribution Support Representative (1 opening) – Brunswick and Hinesville Headquarters
Work Location(s): 3951 Community Road Brunswick, Ga 31520 / 923 W Oglethorpe Hwy Hinesville, Ga 31313
Job Summary
The position provides administrative support to the Savannah Distribution Area.
Job Responsibilities include:
- Answer phone calls in a professional and responsive manner, accurately assessing the relative urgency and priority of each call and follow through to ensure the customer is appropriately handled
- Support SERP activities by assisting with manpower tracking, logistics, and other duties as assigned with potential for overnight travel
- Serves as the timekeeping administrator.
- Coordinate meetings by scheduling conference rooms, handling catering requests, reserving audiovisual equipment, etc.
- Help sort and distribute incoming mail.
- Maintain a high level of customer service by coordinating internal and external customer requests
- Handle Oracle for the group (expense statements, mileage, procurement card charges)
- Ordering office supplies
- Maintaining confidential information including archiving of business records
- Updating on call information in ARCOS
- Support Region SERP activities by assisting the Storm Center with the creation of Storm Teams in Manpower Tracking and other support duties
- Candidate must be available to work overtime during storm duty - this could include evenings, weekends and/or holidays.
Job Qualifications
Education
- High School diploma or equivalent required
- College coursework and/or degree are a plus.
- Certification as an administrative professional is a plus.
Job Experience
- At least 2 years of administrative/secretarial experience supporting multiple managers and staff in a business setting preferred.
- Prior data entry and reporting experience.
- Previous experience using an online time recording system/software preferred.
- Expense reporting knowledge a plus.
- Experience working with a diverse group with multiple needs preferred.
- Suitable years of experience working within dispatching and systems support is a plus.
Knowledge, Skills & Abilities
- Candidate must successfully qualify on the EEI SASS test.
- Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Knowledge of Oracle HCM, ARCOS, MAXIMO, JETS, CAMP, GRITS desired
- Experience with CSS preferred.
- NJUNS
- GA 811 Locate tracking
- Effective communication skills
- Excellent customer service skills
- Organizational skills-maintaining calendars, scheduling/coordinating meetings
- Ability to prioritize tasks
- Ability to solve problems in a timely manner
- Team player by assisting in other areas when necessary
- Ability to adapt to a changing environment
- Flexible, multi task oriented, ability to meet deadlines, work with minimum supervision
- Knowledge of Company operations, policies and procedures
About Southern Company
Southern Company is one of the largest energy providers in the United States. Based in Atlanta, Southern Company owns electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications.
The men and women who work at Southern Company understand that we don’t simply provide a product or service. Clean, safe, reliable and affordable energy is essential to our way of life. More than 100 years ago, our company played a major role in the growth and prosperity of the South – and we continue to play a role today through our support of economic development and our philanthropic efforts. We believe the communities we serve should be better off because we’re there.
Our principal business is to make, move and sell energy. Those are the “whats” of our business. But it’s the “hows” that make us different. The actions of our employees are what truly define us and have earned us a high level of trust among our customers, shareholders and regulators.
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