Job Description
Leverage your technical expertise to keep people connected to what matters most. As a Field Technician VI at Spectrum, you'll take charge of complex installations and troubleshooting for large enterprise clients. This position is also backwards compatible. Your skills are crucial in ensuring unparalleled support and system reliability.
What Our Field Technicians VI Enjoy Most About the Role
- Advanced Technical Mastery: Take pride in surveying, installing, and maintaining complex network products for large enterprises.
- Variety of Work: Engage with business and residential customers, understanding their unique priorities and providing exceptional service.
- Project Implementation and Network Support: Implement large multi-site projects, configure edge devices, and provide field support for optical connections.
- Skill Development and Mentorship: Benefit from opportunities to mentor junior technicians and collaborate with technical support personnel for advanced troubleshooting.
Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. Enjoy the independence and confidence that comes with providing support and technical solutions to high-end customers.
Required Qualifications
Education
- High School diploma, GED, or equivalent work experience.
License
- Valid Driver's license with safe driving record within company standards required.
Schedule
- Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
Language
- Fluent in English.
Experience
- Must be a Field Technician V and must have completed courses for Field Technician VI.
Physical
- Walk over various terrains and weather conditions while carrying tools and equipment.
- Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs.
- Climb ladders up to 32 feet and work in confined spaces and at heights.
- Operate and navigate a company vehicle in changing environments. Work with small components and wires.
- Work outdoors for extended periods in any season and inclement weather.
Preferred Qualifications
Technical Knowledge
- Understanding of Spectrum products and services.
Certifications
- NCTI Master Technician Certification, HFC Networks Certification, or SCTE Business Class Service Specialist. Cisco Certified Entry Networking Technician Certification, or Cisco Certified Network Associate.
#LI-EE1
TCB113 2025-65870 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $22.30 and $40.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Leverage your technical expertise to keep people connected to what matters most. As a Field Technician VI at Spectrum, you'll take charge of complex installations and troubleshooting for large enterprise clients. This position is also backwards compatible. Your skills are crucial in ensuring unparalleled support and system reliability.
What Our Field Technicians VI Enjoy Most About the Role
- Advanced Technical Mastery: Take pride in surveying, installing, and maintaining complex network products for large enterprises.
- Variety of Work: Engage with business and residential customers, understanding their unique priorities and providing exceptional service.
- Project Implementation and Network Support: Implement large multi-site projects, configure edge devices, and provide field support for optical connections.
- Skill Development and Mentorship: Benefit from opportunities to mentor junior technicians and collaborate with technical support personnel for advanced troubleshooting.
Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. Enjoy the independence and confidence that comes with providing support and technical solutions to high-end customers.
Required Qualifications
Education
- High School diploma, GED, or equivalent work experience.
License
- Valid Driver's license with safe driving record within company standards required.
Schedule
- Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
Language
- Fluent in English.
Experience
- Must be a Field Technician V and must have completed courses for Field Technician VI.
Physical
- Walk over various terrains and weather conditions while carrying tools and equipment.
- Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs.
- Climb ladders up to 32 feet and work in confined spaces and at heights.
- Operate and navigate a company vehicle in changing environments. Work with small components and wires.
- Work outdoors for extended periods in any season and inclement weather.
Preferred Qualifications
Technical Knowledge
- Understanding of Spectrum products and services.
Certifications
- NCTI Master Technician Certification, HFC Networks Certification, or SCTE Business Class Service Specialist. Cisco Certified Entry Networking Technician Certification, or Cisco Certified Network Associate.
#LI-EE1
TCB113 2025-65870 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $22.30 and $40.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
About Spectrum
Charter Communications, Inc. (NASDAQ: CHTR) is a leading broadband connectivity company and cable operator with services available to more than 57 million homes and businesses in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks. More information about Charter can be found at corporate.charter.com. To view our privacy policy, please visit: https://www.spectrum.com/policies/your-privacy-rights
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