Job Description
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
Department Summary
Michigan Dining is comprised of nineteen on-campus cafes and markets, nine residential dining halls, Michigan Bakery, and the Michigan Catering unit. Our 500 professional and 1,200 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations.
Job Summary
Michigan Dining Hosts welcome guests at dining hall entrances, swipe ID cards, verify guests' active meal plan status, accept payment for individual meal purchases and assist guests with basic questions about dining hall services. Michigan Dining Hosts bus tables and perform other tasks related to maintaining a clean environment. You will report to Dining Management Staff and work onsite.
This is a seasonal, 16 hour/week position: Work from the 3rd week in August through first week of May.
Why Work at Michigan?
- Serve the student body and bring joy to our guests!
- Be a part of a supportive team in one of the nation's best college dining experiences.
- Our hosts are given one meal for each shift that they work.
Responsibilities*
Customer Service (60%)
- Talk with guests.
- Provide guests with information about dining services.
- Accept payment for individual meals.
- Carefully check ID card photos to be sure the guest presenting matches the photo on the card.
- Swipe ID cards to confirm that guests have an active meal plan and are eligible to enter the dining hall.
- Prevent ineligible individuals from entering the dining halls.
- Handle upset guests and challenge guests who are ineligible to enter the dining room while remaining calm.
- Call for Management to process Credit Card Transaction.
- Report suspicious behavior to management.
- Operate card-reading equipment.
Table Bussing (40%)
- Remove dirty dishes and trash from the dining room tables and return them to the dish room.
- Sweep and spot mop floors during and after service.
- Refill Napkin holders, salt, and pepper shakers.
- Place and remove Table Talkers.
- Clean and straighten chairs.
- Perform other tasks related to maintaining a clean environment.
Required Qualifications*
- High School education diploma or an equivalent combination of education and experience.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
Schedule: Mon. - Thur. 11:00 am - 3:00 pm, with Sun., Fri. & Sat. off
This role may have reporting obligations under Title IX and Clery.
Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.
Salary may vary depending on qualifications, experience, and education of the selected candidate.
Relocation will not be offered for this role.
#studentlife
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
Department Summary
Michigan Dining is comprised of nineteen on-campus cafes and markets, nine residential dining halls, Michigan Bakery, and the Michigan Catering unit. Our 500 professional and 1,200 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations.
Job Summary
Michigan Dining Hosts welcome guests at dining hall entrances, swipe ID cards, verify guests' active meal plan status, accept payment for individual meal purchases and assist guests with basic questions about dining hall services. Michigan Dining Hosts bus tables and perform other tasks related to maintaining a clean environment. You will report to Dining Management Staff and work onsite.
This is a seasonal, 16 hour/week position: Work from the 3rd week in August through first week of May.
Why Work at Michigan?
- Serve the student body and bring joy to our guests!
- Be a part of a supportive team in one of the nation's best college dining experiences.
- Our hosts are given one meal for each shift that they work.
Responsibilities*
Customer Service (60%)
- Talk with guests.
- Provide guests with information about dining services.
- Accept payment for individual meals.
- Carefully check ID card photos to be sure the guest presenting matches the photo on the card.
- Swipe ID cards to confirm that guests have an active meal plan and are eligible to enter the dining hall.
- Prevent ineligible individuals from entering the dining halls.
- Handle upset guests and challenge guests who are ineligible to enter the dining room while remaining calm.
- Call for Management to process Credit Card Transaction.
- Report suspicious behavior to management.
- Operate card-reading equipment.
Table Bussing (40%)
- Remove dirty dishes and trash from the dining room tables and return them to the dish room.
- Sweep and spot mop floors during and after service.
- Refill Napkin holders, salt, and pepper shakers.
- Place and remove Table Talkers.
- Clean and straighten chairs.
- Perform other tasks related to maintaining a clean environment.
Required Qualifications*
- High School education diploma or an equivalent combination of education and experience.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
Schedule: Mon. - Thur. 11:00 am - 3:00 pm, with Sun., Fri. & Sat. off
This role may have reporting obligations under Title IX and Clery.
Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.
Salary may vary depending on qualifications, experience, and education of the selected candidate.
Relocation will not be offered for this role.
#studentlife
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
About University of Michigan
Why Work at Michigan?
Being part of something greater, of serving a larger mission of discovery and care — that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.
Workplace Culture
The University of Michigan is committed to establishing, supporting and maintaining a culture where all members of the U-M community feel safe and supported.
Our Values
- Values guide our choices and actions. From how we hire and promote, make decisions, educate, conduct research, provide care, and treat one another. We strive to ensure the following values reflect who we are and what we stand for.
- Integrity - We act with honesty and take responsibility for our actions.
- Respect - We act in a way that acknowledges the humanity and contributions of each individual.
- Inclusion- We create an environment where all can participate, are invited to contribute, and have a sense of belonging.
- Equity - We create conditions that provide everyone an opportunity to thrive.
- Diversity - We welcome, acknowledge and appreciate our similarities and differences.
- Innovation - We promote creativity and curiosity to tackle challenges and inspire new ideas.
More about Working at U-M
- Our commitment to campus culture
- Our commitment to faculty and staff well-being
- Our commitment to employee engagement
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