Job Description
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
The Women's Birth Center at Michigan Medicine is seeking an Inpatient Unit Clerk to provide excellent customer service to our patients and clerical support to our nurses and doctors. This is a communication-heavy position requiring good interpersonal, written, and verbal skills, and the ability to work as a team. You will be expected to work rotating weekends and alternating holidays.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Responsibilities*
- Utilize extensive on-the-job training to complete tasks
- Admit, transfer, and discharge patients in the Women's Birth Center
- Receive and assist patients and visitors, providing excellent customer service
- Answer patient calls in a professional and timely manner
- Respond to emergent situations in a calm and professional manner; utilizing predefined processes
- Procure supplies, equipment, and services for patients
- Maintain census information
- Monitor infant security system
- Communicate effectively and in a timely manner with staff
Required Qualifications*
- Completion of a High School Diploma or equivalent
Desired Qualifications*
- Basic computer skills
- Effective communication & interpersonal skills
- Ability to problem solve
- Ability to multitask & prioritize tasks based on level of importance
- Requirement: Training is required for a minimum of 4 or 5 days per week for the first 6 weeks.
Work Schedule
- Evening shift 3:20p - 11:50p
- Ability to work rotating weekends and holidays
- The schedule will be 32-40 hours/week
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
The Women's Birth Center at Michigan Medicine is seeking an Inpatient Unit Clerk to provide excellent customer service to our patients and clerical support to our nurses and doctors. This is a communication-heavy position requiring good interpersonal, written, and verbal skills, and the ability to work as a team. You will be expected to work rotating weekends and alternating holidays.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Responsibilities*
- Utilize extensive on-the-job training to complete tasks
- Admit, transfer, and discharge patients in the Women's Birth Center
- Receive and assist patients and visitors, providing excellent customer service
- Answer patient calls in a professional and timely manner
- Respond to emergent situations in a calm and professional manner; utilizing predefined processes
- Procure supplies, equipment, and services for patients
- Maintain census information
- Monitor infant security system
- Communicate effectively and in a timely manner with staff
Required Qualifications*
- Completion of a High School Diploma or equivalent
Desired Qualifications*
- Basic computer skills
- Effective communication & interpersonal skills
- Ability to problem solve
- Ability to multitask & prioritize tasks based on level of importance
- Requirement: Training is required for a minimum of 4 or 5 days per week for the first 6 weeks.
Work Schedule
- Evening shift 3:20p - 11:50p
- Ability to work rotating weekends and holidays
- The schedule will be 32-40 hours/week
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
About University of Michigan
Why Work at Michigan?
Being part of something greater, of serving a larger mission of discovery and care — that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.
Workplace Culture
The University of Michigan is committed to establishing, supporting and maintaining a culture where all members of the U-M community feel safe and supported.
Our Values
- Values guide our choices and actions. From how we hire and promote, make decisions, educate, conduct research, provide care, and treat one another. We strive to ensure the following values reflect who we are and what we stand for.
- Integrity - We act with honesty and take responsibility for our actions.
- Respect - We act in a way that acknowledges the humanity and contributions of each individual.
- Inclusion- We create an environment where all can participate, are invited to contribute, and have a sense of belonging.
- Equity - We create conditions that provide everyone an opportunity to thrive.
- Diversity - We welcome, acknowledge and appreciate our similarities and differences.
- Innovation - We promote creativity and curiosity to tackle challenges and inspire new ideas.
More about Working at U-M
- Our commitment to campus culture
- Our commitment to faculty and staff well-being
- Our commitment to employee engagement
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