This job is expired.

Lead Spectrum Business

Spectrum

Louisville, KY

Full-Time

Lead Spectrum Business

Spectrum

Louisville, KY

Full-Time

Jul 03, 2025

Customer Service

Job Description

Spectrum Business Repair - Lead Spectrum Business

Spectrum's Customer Service Representative team works directly with our customers, focusing on their needs and keeping them informed of all things Charter. It's a communication-focused job that allows you to showcase your real-time problem solving skills. You'd be joining a positive team with quality expectations that values partnership, long-term career growth, and great work-life balance.

BE PART OF THE CONNECTION

As a Spectrum Business Lead, your focus is serving as the primary contact for Representative support or customer escalations for billing, internet, phone and video. You'll work to resolve issues and establishing positive relationships with customers. It'll be a highly collaborative team environment, colleagues supporting customers as well as each other!

WHAT OUR SPECTRUM BUSINESS LEADS ENJOY MOST

Interacting with internal and external customers
Working with and learning from an experienced supervisor
Identifying training and skill gaps then suggesting recommendations to management
Problem solving on the fly

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

Experience: Customer Service Representative: 1 year, Cable operations or telecommunications call center
Education: High school diploma or equivalent
Technical Skills: Knowledge of internet, phone, and telecommunications call center operations
Skills: Effective written and verbal communication
Schedule: Some travel required

Preferred Qualifications

Strong organization and time management
Ability to multitask
Proficiency with PCs, Microsoft Windows, and general intranet navigation

SPECTRUM CONNECTS YOU TO MORE

Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
Learning Culture: With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
Total Rewards: See all the ways we invest in you-at work and in life

Apply now, connect a friend to this opportunity or sign up for job alerts!

CCM107 2025-56541 2025

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Spectrum Business Repair - Lead Spectrum Business

BE PART OF THE CONNECTION

WHAT OUR SPECTRUM BUSINESS LEADS ENJOY MOST

Interacting with internal and external customers
Working with and learning from an experienced supervisor
Identifying training and skill gaps then suggesting recommendations to management
Problem solving on the fly

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

Experience: Customer Service Representative: 1 year, Cable operations or telecommunications call center
Education: High school diploma or equivalent
Technical Skills: Knowledge of internet, phone, and telecommunications call center operations
Skills: Effective written and verbal communication
Schedule: Some travel required

Preferred Qualifications

Strong organization and time management
Ability to multitask
Proficiency with PCs, Microsoft Windows, and general intranet navigation

SPECTRUM CONNECTS YOU TO MORE

Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
Learning Culture: With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
Total Rewards: See all the ways we invest in you-at work and in life

Apply now, connect a friend to this opportunity or sign up for job alerts!

About Spectrum

Charter Communications, Inc. (NASDAQ: CHTR) is a leading broadband connectivity company and cable operator with services available to more than 57 million homes and businesses in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.

For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks. More information about Charter can be found at corporate.charter.com. To view our privacy policy, please visit: https://www.spectrum.com/policies/your-privacy-rights

Related Jobs

Xfinity Retail Sales Consultant

Comcast

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of i...

Dec 13, 2025 Taylor, MI

Xfinity Retail Sales Consultant

Comcast

Dec 13, 2025 Oak Brook, IL

Manager, Reporting & Analysis

Comcast

Dec 13, 2025 Philadelphia, PA

Xfinity Retail Sales Consultant

Comcast

Dec 13, 2025 Taylor, MI

Xfinity Retail Sales Consultant

Comcast

Dec 13, 2025 Oak Brook, IL

Manager, Reporting & Analysis

Comcast

Dec 13, 2025 Philadelphia, PA

Xfinity Retail Sales Consultant

Comcast

Dec 13, 2025 Taylor, MI

Xfinity Retail Sales Consultant

Comcast

Dec 13, 2025 Oak Brook, IL

Manager, Reporting & Analysis

Comcast

Dec 13, 2025 Philadelphia, PA

Xfinity Retail Sales Consultant

Comcast

Dec 13, 2025 Taylor, MI

Xfinity Retail Sales Consultant

Comcast

Dec 13, 2025 Oak Brook, IL

Manager, Reporting & Analysis

Comcast

Dec 13, 2025 Philadelphia, PA

Xfinity Retail Sales Consultant

Comcast

Dec 13, 2025 Taylor, MI

Xfinity Retail Sales Consultant

Comcast

Dec 13, 2025 Oak Brook, IL

Manager, Reporting & Analysis

Comcast

Dec 13, 2025 Philadelphia, PA

Apply For This Job

Lead Spectrum Business

Spectrum

Louisville, KY

Jul 3, 2025

Full-time

Your Information

First Name *

Last Name *

Email Address *

This email belongs to another account. Please use a diferent email address or Sign In.

Zip Code *

Password *

Confirm Password *

Which groups do you identify with?

Veteran
Hispanic
Black or African-American
Woman
LGBTQ+
Asian
Disabled
Other / Choose not to identify

Create your Profile from your Resume

Resume

Allow employers to search for my resume

By clicking the Apply button, you agree to the terms of use and privacy policy and consent to receive emails from us about job opportunities, career resources, and other relevant updates. You can unsubscribe at any time.