Manager, Laboratory Operations Management
Job Description
Directs and controls the day-to-day operations for their specific area of responsibility, which includes all personnel activities, technical oversight, general work flow and budget. Ensures compliance with federal, state, and local requirements.
Essential Responsibilities:
- Directs and controls the day to day operations, 24/7, for one or more of the following areas: chemistry, hematology/coagulation, urinalysis/bacti, blood bank, point of care, general lab and/or quality control assurance.
- Recruits, hires, train, and ensures competency of staff.
- Motivates and encourages professional and personnel growth.
- Controls costs by monitoring personnel utilization, material usage rates, analyzing fluctuations in types and volumes of tests, and implementing corrective action.
- Directs and implements effective risk control processes.
- Supports, consults, and participates with facility and regional QA programs to ensure internal and external regulatory compliance.
- Assists in developing and monitoring section specific QA/Risk Management program.
- Assists in monitoring quality assurance for laboratory information systems.
- Researches/resolves client problems/issues.
- Oversees and coordinates operational aspects within various subsections of the clinical laboratory.
- Consults with clients to resolve service issues.
- Recommends processes to correct problems.
- Participates in department, inter department and inter facility projects which help the laboratory achieve its goals of providing quality service and client support in a cost effective manner.
- Develops equipment and system needs analysis as appropriate.
- Coordinates the integration of secondary laboratory information systems with RILIS.
- Interfaces with lab manager to implement and monitor an internal and external complaint/incident program.
- Coordinates and implements a safety program to include fire, hazardous wastes, infectious wastes, electrical, chemical.
- Coordinates a program of continuing education in the area of safety.
- Coordinates internal resources and monitors milestones to achieve service expectations.
Basic Qualifications: Experience
- Minimum three (3) years of experience in a high volume clinical laboratory.
- Bachelors degree in clinical laboratory science or related field, OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
- Clinical Laboratory Scientist License (California)
- Knowledge of CLIA, Title 22, CAP, TJC, NCQA, AABB, local, state, federal regulations.
- Must be able to work in a Labor/Management Partnership environment.
- Experience in a supervisory/managerial position preferred.
- Masters degree preferred.
Directs and controls the day-to-day operations for their specific area of responsibility, which includes all personnel activities, technical oversight, general work flow and budget. Ensures compliance with federal, state, and local requirements.
Essential Responsibilities:
- Directs and controls the day to day operations, 24/7, for one or more of the following areas: chemistry, hematology/coagulation, urinalysis/bacti, blood bank, point of care, general lab and/or quality control assurance.
- Recruits, hires, train, and ensures competency of staff.
- Motivates and encourages professional and personnel growth.
- Controls costs by monitoring personnel utilization, material usage rates, analyzing fluctuations in types and volumes of tests, and implementing corrective action.
- Directs and implements effective risk control processes.
- Supports, consults, and participates with facility and regional QA programs to ensure internal and external regulatory compliance.
- Assists in developing and monitoring section specific QA/Risk Management program.
- Assists in monitoring quality assurance for laboratory information systems.
- Researches/resolves client problems/issues.
- Oversees and coordinates operational aspects within various subsections of the clinical laboratory.
- Consults with clients to resolve service issues.
- Recommends processes to correct problems.
- Participates in department, inter department and inter facility projects which help the laboratory achieve its goals of providing quality service and client support in a cost effective manner.
- Develops equipment and system needs analysis as appropriate.
- Coordinates the integration of secondary laboratory information systems with RILIS.
- Interfaces with lab manager to implement and monitor an internal and external complaint/incident program.
- Coordinates and implements a safety program to include fire, hazardous wastes, infectious wastes, electrical, chemical.
- Coordinates a program of continuing education in the area of safety.
- Coordinates internal resources and monitors milestones to achieve service expectations.
Basic Qualifications: Experience
- Minimum three (3) years of experience in a high volume clinical laboratory.
- Bachelors degree in clinical laboratory science or related field, OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
- Clinical Laboratory Scientist License (California)
- Knowledge of CLIA, Title 22, CAP, TJC, NCQA, AABB, local, state, federal regulations.
- Must be able to work in a Labor/Management Partnership environment.
- Experience in a supervisory/managerial position preferred.
- Masters degree preferred.
About Kaiser Permanente
At Kaiser Permanente, we’re all focused on helping people and providing high-quality, affordable health care services and to improve the health of our members and the communities we serve. Across our organization, we’re fiercely committed to our members, our mission, our communities, and each other. We know that each part of the Kaiser Permanente team is essential to our success. Together, we are more than 235,000 dedicated professionals working to advance Kaiser Permanente’s commitment to delivering a healthier tomorrow.
Driven by our collective passion at Kaiser Permanente, we strive to make health care more innovative and compassionate. With the wellness of our patients and our communities at heart, we work to revolutionize health and care from more than 650 locations in 8 states and D.C.
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