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Medical Assistant Associate

Ann Arbor, MI
Full-Time

Job Description

Job Summary

You will play an integral role within our institution and are important to providing the highest quality service to patients and their loved ones. We are eager to assist you in becoming a well-rounded employee and individual, and to help you advance in your career. Don't hesitate to join our team today and help us provide remarkable assistance our patients in the Bloomfield Hills Area.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

What perks and benefits can you look forward to?

Excellent medical, dental and vision coverage

  • 75% Tuition Reimbursement
  • Generous Paid Time Off (PTO)
  • Continuous direct patient contact
  • Collaborative work environment
  • Management that provides quality training and direction

Responsibilities*

As a CRM Medical Assistant, you will work closely with physicians and nursing staff to create a comfortable patient experience. This a rewarding career that allows you to assist in delivering personalized and compassionate care to women and couples throughout their reproductive journey. You will have the privilege to participate in the many procedures we offer as comprehensive evaluation. You will also assist our patients in their individualized care and treatment utilizing the highest standard of care and the latest in successful fertility treatments. In this role you will be responsible for:

  • Assisting in office procedures for Reproductive Medicine such as hysteroscopy, egg retrievals, and embryo transfers.
  • Assisting with Urology infertility procedures. 
  • Performing phlebotomy duties. 
  • Managing sterilization of equipment, inventory supply ordering and stocking. 
  • Assisting with all related compliance requirements.
  • Being crossed trained in other clinic support functions.

Required Qualifications*

  • High School Diploma or GED
  • Graduation from a Medical Assistant program or an equivalent combination of education and experience
  • Knowledge of basic medical terminology.
  • Exceptional interpersonal skills and ability to work well within a team setting.
  • Communicate effectively.
  • Demonstrate active listening, written, verbal and information technology skills. 
  • Excellent computer and telephones skills. 
  • Excellent attendance record demonstrated.
  • Medical Assistant:
    • 0-1 years of experience.
  • Medical Assistant Associate:
    • 1 - 3 years of experience
    • Must meet all requirements at the Medical Assistant level

Desired Qualifications*

  • Recent experience in an outpatient setting with a good attendance record. 
  • Strong interpersonal, organizational and customer service skills. 
  • Working knowledge and experience with MiChart Ambulatory Care.

Work Schedule

Variable, Monday through Sunday. 

The working schedule is very fluid and spread over 5 weekdays and Weekend mornings; The working schedule is directly driven by patient services 

Work Locations

Bloomfield Hills, Michigan.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Physical Requirements

You will be required to do some moderate standing and walking, as well as lift, position, push, and/or transfer patients.

Training

You will be trained within the department by one of our tenured Medical Assistants.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

PDN-9f123fc7-f16b-40c1-998a-08d2c23e0a00

Job Summary

You will play an integral role within our institution and are important to providing the highest quality service to patients and their loved ones. We are eager to assist you in becoming a well-rounded employee and individual, and to help you advance in your career. Don't hesitate to join our team today and help us provide remarkable assistance our patients in the Bloomfield Hills Area.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

What perks and benefits can you look forward to?

Excellent medical, dental and vision coverage

  • 75% Tuition Reimbursement
  • Generous Paid Time Off (PTO)
  • Continuous direct patient contact
  • Collaborative work environment
  • Management that provides quality training and direction

Responsibilities*

As a CRM Medical Assistant, you will work closely with physicians and nursing staff to create a comfortable patient experience. This a rewarding career that allows you to assist in delivering personalized and compassionate care to women and couples throughout their reproductive journey. You will have the privilege to participate in the many procedures we offer as comprehensive evaluation. You will also assist our patients in their individualized care and treatment utilizing the highest standard of care and the latest in successful fertility treatments. In this role you will be responsible for:

  • Assisting in office procedures for Reproductive Medicine such as hysteroscopy, egg retrievals, and embryo transfers.
  • Assisting with Urology infertility procedures. 
  • Performing phlebotomy duties. 
  • Managing sterilization of equipment, inventory supply ordering and stocking. 
  • Assisting with all related compliance requirements.
  • Being crossed trained in other clinic support functions.

Required Qualifications*

  • High School Diploma or GED
  • Graduation from a Medical Assistant program or an equivalent combination of education and experience
  • Knowledge of basic medical terminology.
  • Exceptional interpersonal skills and ability to work well within a team setting.
  • Communicate effectively.
  • Demonstrate active listening, written, verbal and information technology skills. 
  • Excellent computer and telephones skills. 
  • Excellent attendance record demonstrated.
  • Medical Assistant:
    • 0-1 years of experience.
  • Medical Assistant Associate:
    • 1 - 3 years of experience
    • Must meet all requirements at the Medical Assistant level

Desired Qualifications*

  • Recent experience in an outpatient setting with a good attendance record. 
  • Strong interpersonal, organizational and customer service skills. 
  • Working knowledge and experience with MiChart Ambulatory Care.

Work Schedule

Variable, Monday through Sunday. 

The working schedule is very fluid and spread over 5 weekdays and Weekend mornings; The working schedule is directly driven by patient services 

Work Locations

Bloomfield Hills, Michigan.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Physical Requirements

You will be required to do some moderate standing and walking, as well as lift, position, push, and/or transfer patients.

Training

You will be trained within the department by one of our tenured Medical Assistants.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

PDN-9f123fc7-f16b-40c1-998a-08d2c23e0a00

About University of Michigan

Why Work at Michigan?

Being part of something greater, of serving a larger mission of discovery and care — that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.

 

Workplace Culture

The University of Michigan is committed to establishing, supporting and maintaining a culture where all members of the U-M community feel safe and supported.


Our Values

  • Values guide our choices and actions. From how we hire and promote, make decisions, educate, conduct research, provide care, and treat one another. We strive to ensure the following values reflect who we are and what we stand for.
  • Integrity - We act with honesty and take responsibility for our actions.
  • Respect - We act in a way that acknowledges the humanity and contributions of each individual.
  • Inclusion- We create an environment where all can participate, are invited to contribute, and have a sense of belonging.
  • Equity - We create conditions that provide everyone an opportunity to thrive.
  • Diversity - We welcome, acknowledge and appreciate our similarities and differences.
  • Innovation - We promote creativity and curiosity to tackle challenges and inspire new ideas.

 

More about Working at U-M

  • Our commitment to campus culture
  • Our commitment to faculty and staff well-being
  • Our commitment to employee engagement

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Medical Assistant Associate
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Jun 4, 2025
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