Job#: 3014106

Job Description:

Microsoft 365 Solutions & Governance Consultant

The Microsoft 365 Solutions & Governance Consultant will support the development and governance of Microsoft 365 solutions, including SharePoint Online, Microsoft Power Platform, Copilot, Fabric, Adaptive Cards, and related Microsoft technologies. The consultant will analyze business needs, develop requirements, oversee solution design and implementation, and ensure appropriate use of Microsoft 365 tools across the organization.

• Log and manage support tickets, assign requests to appropriate resources, and ensure timely resolution.
• Partner with the Microsoft 365 Governance Team, product owners, support teams, and content managers to develop and maintain solutions.
• Gather and document business requirements, facilitate discussions, and create use cases.
• Assess development effort, set expectations, and communicate timelines to stakeholders.
• Build and customize solutions using SharePoint Online, Power Apps, Power Automate, Power BI, MS Teams, and Copilot.
• Train business users on new tools and solutions to support adoption and effective use.
• Provide governance oversight to ensure proper use of Microsoft 365 tools.
• Support ad hoc requests and deliver solutions to address immediate business challenges.
• Document and communicate solutions, provide walkthroughs, and close tickets upon resolution.
• Contribute to the development of Microsoft 365 skills across the Strategic Solutions and Governance (SSG) team.

• 4–6 years of experience with SharePoint Online, Microsoft Teams, Microsoft 365, and Power Platform.
• 1+ years of experience managing applications in technology environments.
• 1–3 years of experience with Copilot.
• Ability to support Power BI integration with SharePoint Online data.
• Experience creating Power Automate workflows and Power Apps forms.
• Strong skills in writing business requirements, change control, and use cases.
• Experience with Jira for documenting stories and facilitating requirement walkthroughs.
• Knowledge of SharePoint migration and upgrade processes.
• Strong communication, analytical, and problem-solving skills.
• Ability to work collaboratively with local and remote teams.
• Customer- and product-oriented mindset with strong organizational skills.
• Understanding of Classic and Modern Dynamic Forms for SharePoint (DFFS).

• UI/UX experience.
• Functional user testing experience.
• Hands-on application and web design experience.
• Knowledge of business processes and workflows.
• Experience with JavaScript or other scripting languages.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.