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Product Delivery, Senior Manager

Durham, NC
Full-Time

Job Description

Job Description:

The Role

Do you want to make a difference and be part of a highly collaborative, cross-functional team focused on designing and enhancing trading capabilities in the WealthscapeSM platform for Institutional Wealth Management Services (IWMS)?

IWMS is dedicated to helping financial advisors thrive by offering Client-Focused Expertise, Industry-Leading Financial Solutions, and Flexible Technology. You will work in partnership with a squad leader supporting a Trading Solutions squad, delivering new and evolving order entry and order management capabilities.

As a Product Delivery Senior Manager, you would blend knowledge and practice of product management and business analysis skills to drive business deliverables within the Product Development Life Cycle. You have a passion for empathizing with customers, defining the problem statement, generating solution ideas, collaborating, and seeing products come to life!

There are three primary principles of being a great Product Delivery Senior Manager in Product Solutions and Strategy:

  • Strategy & Planning: Understanding the problem or the why and aligning it to the mission
  • Execution: Collaborating with stakeholders to deliver your team's work
  • Service, Support & Evolution: Seamlessly deploy your product and support it after the launch

The Expertise and Skills You Bring

  • Bachelor's degree or equivalent career experience required; MBA preferred.
  • 5+ years of experience working with customer service, product management, or tech development teams; demonstrated strong analytical skills and is technologically adaptable.
  • Bring a voice of influence to your squad and interdependent teams by embracing the shared vision and fostering collaboration. Drive towards the business goal with effective communication and navigate through complex scenarios.
  • Proficiently lead all stages of the Product Delivery Lifecycle responsibilities, focusing on driving change in how we do business to bring a product from strategy to the marketplace.
  • Keen focus on the end-to-end customer experience; resolve user pain points while working across stakeholders to prioritize solutions.
  • Demonstrate a growth and learning mindset to advance skills and approach work with a constant curiosity to keep current with business and client needs.

Note: Fidelity is not providing immigration sponsorship for this position.

The Team

We are Product Leaders who help define organizational needs, engage stakeholders, and deliver optimal client experiences by detailing the ask while educating on the options and capabilities offered, drive an executable strategy, and ensure scalable and supportable solutions.

This is an excellent opportunity to join the Product Solutions and Strategy chapter area and work on solutions to drive IWMS business forward. The Product Solutions and Strategy chapter aligns with IWMS business partners in an agile way of working by putting autonomous agile teams at the front of delivering incredible client value and supporting all associates to be motivated towards continuous improvement and career development. You sustain and evolve our innovative learning agile culture by demonstrating and promoting Fidelity and agile leadership behaviors.

#ProductSolutions #BusinessAnalysis #ProductManagement

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace, where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal-opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Category:

Product Management

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

PDN-a05a27a5-9ce7-447e-b816-46e016a3857a

Job Description:

The Role

Do you want to make a difference and be part of a highly collaborative, cross-functional team focused on designing and enhancing trading capabilities in the WealthscapeSM platform for Institutional Wealth Management Services (IWMS)?

IWMS is dedicated to helping financial advisors thrive by offering Client-Focused Expertise, Industry-Leading Financial Solutions, and Flexible Technology. You will work in partnership with a squad leader supporting a Trading Solutions squad, delivering new and evolving order entry and order management capabilities.

As a Product Delivery Senior Manager, you would blend knowledge and practice of product management and business analysis skills to drive business deliverables within the Product Development Life Cycle. You have a passion for empathizing with customers, defining the problem statement, generating solution ideas, collaborating, and seeing products come to life!

There are three primary principles of being a great Product Delivery Senior Manager in Product Solutions and Strategy:

  • Strategy & Planning: Understanding the problem or the why and aligning it to the mission
  • Execution: Collaborating with stakeholders to deliver your team's work
  • Service, Support & Evolution: Seamlessly deploy your product and support it after the launch

The Expertise and Skills You Bring

  • Bachelor's degree or equivalent career experience required; MBA preferred.
  • 5+ years of experience working with customer service, product management, or tech development teams; demonstrated strong analytical skills and is technologically adaptable.
  • Bring a voice of influence to your squad and interdependent teams by embracing the shared vision and fostering collaboration. Drive towards the business goal with effective communication and navigate through complex scenarios.
  • Proficiently lead all stages of the Product Delivery Lifecycle responsibilities, focusing on driving change in how we do business to bring a product from strategy to the marketplace.
  • Keen focus on the end-to-end customer experience; resolve user pain points while working across stakeholders to prioritize solutions.
  • Demonstrate a growth and learning mindset to advance skills and approach work with a constant curiosity to keep current with business and client needs.

Note: Fidelity is not providing immigration sponsorship for this position.

The Team

We are Product Leaders who help define organizational needs, engage stakeholders, and deliver optimal client experiences by detailing the ask while educating on the options and capabilities offered, drive an executable strategy, and ensure scalable and supportable solutions.

This is an excellent opportunity to join the Product Solutions and Strategy chapter area and work on solutions to drive IWMS business forward. The Product Solutions and Strategy chapter aligns with IWMS business partners in an agile way of working by putting autonomous agile teams at the front of delivering incredible client value and supporting all associates to be motivated towards continuous improvement and career development. You sustain and evolve our innovative learning agile culture by demonstrating and promoting Fidelity and agile leadership behaviors.

#ProductSolutions #BusinessAnalysis #ProductManagement

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace, where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal-opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Category:

Product Management

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

PDN-a05a27a5-9ce7-447e-b816-46e016a3857a

About Fidelity Investments

At Fidelity, since our founding in 1946, we have been dedicated to strengthening and security our clients’ financial well-being through exceptional service and innovative solutions. We empower over ~50 million people to achieve their most important financial goals, manage employee benefit programs for nearly 24,000 businesses, and support more than 16,000 wealth management firms and institutions with cutting-edge investments and technology. Our diverse business portfolio and independence provide us with a comprehensive view of the market and the stability to deliver long-term value for our customers. As the financial industry evolves and customer needs grow more complex, Fidelity continues to reinvent, innovate, and transform to meet the challenges of tomorrow’s financial landscape.
 

*Specifically serviced by our Clearing & Custody team within Fidelity Institutional

 

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. To learn more about temporary positions at Fidelity Investments, visit FidelityTalentSource.com.

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Product Delivery, Senior Manager
Fidelity Investments
Durham, NC
Nov 14, 2025
Full-time
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