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Product Support Specialist- Sales

San Francisco, CA
Full-Time

Job Description

Job Summary

To gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory. Assist sales partners in project management and lead efforts in executing clinical trials and product conversions.

Job Description

MAJOR RESPONSIBILITIES

  • Ensure project implementation and completion while gaining hands-on exposure to all aspects of the Sales Representative position

  • Lead, prioritize, and manage the workflow of product trials, conversions, and/or PV implementations.

  • Ensure overall goals and objectives of the customer are met by managing expectations and aligning appropriate resources.

  • Establish and maintain customer relationships to include conducting weekly team meetings with the state of business with both the customer and the sales reps.

  • Monitor project progress; communicate project status to sales teams, product teams and customers. Ensure follow up and resolution of issues is completed on a timely basis.

  • Collaborate and build effective relationships within assigned accounts as well as with internal partners (Field Sales Reps, Management, and Product divisions).

MINIMUM REQUIREMENTS

  • Bachelor’s degree and at least 2 years of sales or customer service-related experience

  • Experience developing presentations for various audience levels.

  • Willing to travel for business purposes (within state and out of state).

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Medline Industries, LP complies with the Los Angeles County Fair Chance Ordinance for Employees (FCO) and the State of California Fair Chance Act (FCA). In accordance with the FCO and FCA, an applicant’s criminal history will not result in automatic disqualification from employment. Qualified applicants with arrest or conviction records will be considered for employment.

PDN-a086596e-6685-4334-ade7-7367172dfab0

Job Summary

To gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory. Assist sales partners in project management and lead efforts in executing clinical trials and product conversions.

Job Description

MAJOR RESPONSIBILITIES

  • Ensure project implementation and completion while gaining hands-on exposure to all aspects of the Sales Representative position

  • Lead, prioritize, and manage the workflow of product trials, conversions, and/or PV implementations.

  • Ensure overall goals and objectives of the customer are met by managing expectations and aligning appropriate resources.

  • Establish and maintain customer relationships to include conducting weekly team meetings with the state of business with both the customer and the sales reps.

  • Monitor project progress; communicate project status to sales teams, product teams and customers. Ensure follow up and resolution of issues is completed on a timely basis.

  • Collaborate and build effective relationships within assigned accounts as well as with internal partners (Field Sales Reps, Management, and Product divisions).

MINIMUM REQUIREMENTS

  • Bachelor’s degree and at least 2 years of sales or customer service-related experience

  • Experience developing presentations for various audience levels.

  • Willing to travel for business purposes (within state and out of state).

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Medline Industries, LP complies with the Los Angeles County Fair Chance Ordinance for Employees (FCO) and the State of California Fair Chance Act (FCA). In accordance with the FCO and FCA, an applicant’s criminal history will not result in automatic disqualification from employment. Qualified applicants with arrest or conviction records will be considered for employment.

PDN-a086596e-6685-4334-ade7-7367172dfab0

About Medline Industries

Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its unique offering of world-class products, supply chain resilience and clinical practice expertise, Medline delivers improved clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs 43,000 people worldwide and operates in over 100 countries and territories.

It has always been Medline's intention and purpose to create a great place to work for everyone. We believe tapping into the richness of our employees' diversity allows us to find innovative solutions for our customers, who themselves represent a diverse group both in the U.S. and around the world. The Belonging and Engagement team at Medline is dedicated to fostering an inclusive and supportive workplace culture. We focus on creating opportunities for employees to feel seen, supported, and connected through initiatives like Employee Resource Groups (ERGs), cultural awareness events, new hire engagement, and leadership training.

Every hour of every day, healthcare professionals rely on Medline to help them do their job. Our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time. If you're a self-starter, eager to grow your career within a high-performing environment, this is the place for you. Together, we make healthcare run better.

For more on all things Belonging at Medline Industries, check out our home page here.

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Product Support Specialist- Sales
Medline Industries
San Francisco, CA
Dec 6, 2025
Full-time
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