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Recovery Coach - Norwood

Norwood, MA
Full-Time

Job Description

We make a difference - in your community and in your career.

Recovery Coach

Recovery Coaches (RCs) are individuals currently in recovery who have lived experience with substance use and/or co-occurring mental health challenges and have been trained to help individuals with a similar experience to gain hope, explore their own recovery pathway, and achieve their life goals. 

The RC will be a part of a multidisciplinary team including a recovery support navigator, medical staff, clinicians, and prescribers in the CBHC. Additionally, the RC will potentially need to coordinate with external providers for cohesive care to ensure the persons goals are met. The RC will provide education to persons engaged in services but may also utilize their own recovery experience and knowledge with the entire treatment team.

The RC will also be responsible for:

  • Provide care in individual and group formats
  • Maintain knowledge base of Medication Assisted Treatments (MATs), recovery pathways, common mental health diagnoses, and self-help supports, such as: AA, NA, SMART Recovery, Refuge Recovery, Moderation Management, and Dual Recovery Anonymous supports
  • Educate Persons engaged in services and treatment team about the individual's recovery values and recovery
  • Support the person served in creating and enacting their Recovery Wellness Plan.

Schedule: Full-time 40 hours per week; while this role is predominantly in-person, there are opportunities for some hybrid work. Weekend work is not required, but highly monetarily incentivized

Pay: $22.27/hour

  • additional $1.00/hour for CPS
  • additional $2.00/hour for CARC

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

  • Ability to articulate wellness/recovery values and principles
  • Must demonstrate intermediate competency in the use of technology, including navigating video-conferencing applications, computers (including fluency with Microsoft Word) and electronic healthcare record systems
  • Intermediate written and verbal communication skills (in the English language)
  • Demonstrated ability to participate effectively in a team of staff
  • Must have a valid driver's license and regular access to a reliable vehicle

Required Experience

  • At least 3 years of Lived experience of recovery in the context of substance use and/or and mental health
  • At least 1 year of related work experience as a Recovery Coach or very closely related role
  • Must have either a college degree or a high school diploma/GED
  • Completion of an EOHHS supported Recovery Coach training prior to employment or within 6 months of hire served in this role
  • Certification as a Recovery Coach required or commit to obtaining CARC within 1.5 years of hire
  • Ability to become cross trained as a Certified Peer Specialist with related lived experience strongly preferred

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

PDN-a06832e4-ee35-46b2-8e25-c730408f5743

We make a difference - in your community and in your career.

Recovery Coach

Recovery Coaches (RCs) are individuals currently in recovery who have lived experience with substance use and/or co-occurring mental health challenges and have been trained to help individuals with a similar experience to gain hope, explore their own recovery pathway, and achieve their life goals. 

The RC will be a part of a multidisciplinary team including a recovery support navigator, medical staff, clinicians, and prescribers in the CBHC. Additionally, the RC will potentially need to coordinate with external providers for cohesive care to ensure the persons goals are met. The RC will provide education to persons engaged in services but may also utilize their own recovery experience and knowledge with the entire treatment team.

The RC will also be responsible for:

  • Provide care in individual and group formats
  • Maintain knowledge base of Medication Assisted Treatments (MATs), recovery pathways, common mental health diagnoses, and self-help supports, such as: AA, NA, SMART Recovery, Refuge Recovery, Moderation Management, and Dual Recovery Anonymous supports
  • Educate Persons engaged in services and treatment team about the individual's recovery values and recovery
  • Support the person served in creating and enacting their Recovery Wellness Plan.

Schedule: Full-time 40 hours per week; while this role is predominantly in-person, there are opportunities for some hybrid work. Weekend work is not required, but highly monetarily incentivized

Pay: $22.27/hour

  • additional $1.00/hour for CPS
  • additional $2.00/hour for CARC

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

  • Ability to articulate wellness/recovery values and principles
  • Must demonstrate intermediate competency in the use of technology, including navigating video-conferencing applications, computers (including fluency with Microsoft Word) and electronic healthcare record systems
  • Intermediate written and verbal communication skills (in the English language)
  • Demonstrated ability to participate effectively in a team of staff
  • Must have a valid driver's license and regular access to a reliable vehicle

Required Experience

  • At least 3 years of Lived experience of recovery in the context of substance use and/or and mental health
  • At least 1 year of related work experience as a Recovery Coach or very closely related role
  • Must have either a college degree or a high school diploma/GED
  • Completion of an EOHHS supported Recovery Coach training prior to employment or within 6 months of hire served in this role
  • Certification as a Recovery Coach required or commit to obtaining CARC within 1.5 years of hire
  • Ability to become cross trained as a Certified Peer Specialist with related lived experience strongly preferred

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

PDN-a06832e4-ee35-46b2-8e25-c730408f5743

About Riverside Community Care

A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.


We are dedicated to: Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.

Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.

Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.

Families and children who have experienced domestic violence.

Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.

Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.


We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals.

Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.

You can count on Riverside when you or someone you know needs help.

We take your trust seriously and work hard to make a difference by delivering integrated, quality care.

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Apply For This Job
Recovery Coach - Norwood
Riverside Community Care
Norwood, MA
Nov 21, 2025
Full-time
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