About us

National Grid is hiring a Senior Data Analyst for our NY Electric and Data Systems department in Syracuse, NY.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

National Grid is committed to Digital Transformation and is building a best-in-class utility of the future. The NY Electric Data and Systems team is responsible for delivering solutions which support a data driven organization and advance National Grid toward our digital future.

The core function of this role is to help the organization utilize data to facilitate sound decisions that deliver safe, reliable, clean and affordable electric power to our customers.

This analyst will work closely with business teams in Operations, Asset Management and Engineering, as well as IT, digital product and platform teams. This analyst will bring the capability to create data insights form data sets, reports and dashboards; conduct analysis independently and in partnership with business teams; assist in the enhancement of existing digital products and the design of new ones; and help close the quality gaps by defining logic and requirements that meet our business needs. Tasks will include solution delivery, data and process mapping, and data change management to secure the reliability and safety of National Grids information.

Key Accountabilities

Support National Grids data transformation activities, this includes but is not limited to:

• Conducting rigorous analysis of data quality and analytics use cases, collaboration with subject matter experts and performing comprehensive technical evaluations.
• Constructing reports and data visualizations which support the business processes.
• Identifying, evaluating, presenting and recommending options to all levels of leadership(along with effort/impact/risk of each).
• Develop and apply domain knowledge and work as a fully engaged member of the NY Electric Data & Systems team.
• Provide data guidance and support to digital projects and initiatives.
• Support preparation of materials for communications, training and key stakeholder readouts.
• Ability to quickly understand business and data processes, identify customer pain points and help translate business needs into solutions.
• Ability to take a roughly defined approach or hypotheses, identify core intentions and ramifications, and use these insights to refine business assumptions.
• Ability to perform data analytics (including SQL knowledge) and creation of reports/dashboards to communicate meaningful insights.
• Ability to assist with change management and product rollout plans, including presentating materials to senior stakeholders, training material development, and communications plans.
• Ability to manage competing priorities and meet deadlines.
• Ability to effectively partner with stakeholders and build relationships.

Conduct data quality assements and root cause analysis of data issues. Work with business and IT stakeholders to implement necessary changes and improvements.

• Develop details data process maps and documentation (current and to-be state) for NY Electric workflows and projects.

Supervisory/Interpersonal- Experience Required

• Ability to communicate to stakeholders at all levels in the organization.
• Work well in a team.

Qualifications

• Bachelors degree in a STEM discipline with 4 years of related experience, however candidates with equivalent experience will be considered.
• Practical experience with data models, relational databases and development of SQL series.
• Experience conducting structured business analysis and generation of well defined requirements.
• Experience with complete data flows and relationship to business process.
• Knowledge of digital product implementation fundamentals, digital ways of working, and Agile methodologies.
• Demonstrated effectiveness communicating with both technical and non-technical audiences.
• Experience implementing change within an organization.

More Information

Salary: $97,000 - $107,000

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

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