Senior Manager of Fraud Policies and Standards
Job Description
Job Description:
The Role
Fidelity's Risk and Control (FRC) team is seeking a seasoned fraud risk professional to support the development and execution of fraud risk policies and standards across the enterprise. As a Senior Manager, you will play a key role in shaping and maintaining a program that aligns with industry best practices, regulatory expectations, and Fidelity's business objectives.
This role is highly collaborative, working across multiple business units including Fraud Detection, Recovery, Investigations, Legal, Compliance, Cybersecurity, and other risk and control functions.
As the Senior Manager of Fraud Policies and Standards, you will be responsible for:
Contribute to the design and implementation of the enterprise Fraud Prevention Program.
Support the development and refinement of fraud-related policies, standards, and business requirements.
Partner with business units to ensure alignment with fraud risk controls and regulatory obligations.
Assist in communicating program goals and updates to stakeholders across the firm.
Collaborate with cross-functional teams to identify opportunities for program improvement and risk mitigation.
Help maintain a framework that promotes transparency, structured decision-making, and proactive fraud risk management.
The Expertise You Bring
Strong communication and collaboration skills, with the ability to influence and build relationships across teams.
Solid understanding of fraud risk management principles and their application in a financial services environment.
Ability to analyze and manage information to support risk-based decision-making.
Proven interpersonal skills to work effectively with diverse stakeholders.
Demonstrated ability to lead initiatives and contribute to strategic discussions within the fraud risk domain.
The Skills You Bring
Bachelor's degree or equivalent experience.
Experience in fraud risk management or related fields.
Experience supporting governance, policy development, or risk assessment programs.
Familiarity with cyber fraud, technology risk, and privacy considerations.
Strong analytical and problem-solving capabilities.
Ability to manage multiple priorities in a dynamic environment.
Aptitude for identifying fraud trends and recommending preventive measures.
Experience contributing to the development of tools and processes for proactive risk identification.
Excellent stakeholder management and project coordination skills.
Certifications:
Category:
Investment OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Job Description:
The Role
Fidelity's Risk and Control (FRC) team is seeking a seasoned fraud risk professional to support the development and execution of fraud risk policies and standards across the enterprise. As a Senior Manager, you will play a key role in shaping and maintaining a program that aligns with industry best practices, regulatory expectations, and Fidelity's business objectives.
This role is highly collaborative, working across multiple business units including Fraud Detection, Recovery, Investigations, Legal, Compliance, Cybersecurity, and other risk and control functions.
As the Senior Manager of Fraud Policies and Standards, you will be responsible for:
Contribute to the design and implementation of the enterprise Fraud Prevention Program.
Support the development and refinement of fraud-related policies, standards, and business requirements.
Partner with business units to ensure alignment with fraud risk controls and regulatory obligations.
Assist in communicating program goals and updates to stakeholders across the firm.
Collaborate with cross-functional teams to identify opportunities for program improvement and risk mitigation.
Help maintain a framework that promotes transparency, structured decision-making, and proactive fraud risk management.
The Expertise You Bring
Strong communication and collaboration skills, with the ability to influence and build relationships across teams.
Solid understanding of fraud risk management principles and their application in a financial services environment.
Ability to analyze and manage information to support risk-based decision-making.
Proven interpersonal skills to work effectively with diverse stakeholders.
Demonstrated ability to lead initiatives and contribute to strategic discussions within the fraud risk domain.
The Skills You Bring
Bachelor's degree or equivalent experience.
Experience in fraud risk management or related fields.
Experience supporting governance, policy development, or risk assessment programs.
Familiarity with cyber fraud, technology risk, and privacy considerations.
Strong analytical and problem-solving capabilities.
Ability to manage multiple priorities in a dynamic environment.
Aptitude for identifying fraud trends and recommending preventive measures.
Experience contributing to the development of tools and processes for proactive risk identification.
Excellent stakeholder management and project coordination skills.
Certifications:
Category:
Investment OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
About Fidelity Investments
At Fidelity, since our founding in 1946, we have been dedicated to strengthening and security our clients’ financial well-being through exceptional service and innovative solutions. We empower over ~50 million people to achieve their most important financial goals, manage employee benefit programs for nearly 24,000 businesses, and support more than 16,000 wealth management firms and institutions with cutting-edge investments and technology. Our diverse business portfolio and independence provide us with a comprehensive view of the market and the stability to deliver long-term value for our customers. As the financial industry evolves and customer needs grow more complex, Fidelity continues to reinvent, innovate, and transform to meet the challenges of tomorrow’s financial landscape.
*Specifically serviced by our Clearing & Custody team within Fidelity Institutional
Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. To learn more about temporary positions at Fidelity Investments, visit FidelityTalentSource.com.
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