Job Description
Summary:
This role enhances customer satisfaction through managing customer complaints while driving continuous improvement and ensuring quality objectives are met. Assists in the accuracy of defect detection as well as the correction/improvement of products and processes. Leads development, implementation and verification of product and processes related to internal/external customer and regulatory quality requirements.
Essential Functions:
- Drive the improvement of the manufacturing process by conducting studies to identify problems and providing solutions and/or recommendations.Participatewith implementing corrective/preventive actions.
- Analyze defective product and/or processes to determine root cause and provide input on corrective/preventive actions to prevent future failures. Implement solutions to improve yield.
- Perform internal and external audits on product/processes to ensure compliance to specifications. Review and approve various quality documentation.
- Interact with other departments, suppliers and customers to drive improvement activities and ensure product and processes meet or exceed customer expectations.
- Lead quality and customer complaint root cause investigations for resolution of quality issues and eliminating problems from re-occurrence.
- Support qualification of new product, processes and/or equipment through collection and data analysis.
- Support maintenance of thequality systems standard.
- Other duties as assigned.
Qualifications:
- Bachelor's Degree in Engineering or related field. May consider equivalent work experience in lieu of degree
- 4+ years of quality experience in manufacturing
- Experience with quality systems standards
- Familiar with statistical software and/or other quality tools
Summary:
This role enhances customer satisfaction through managing customer complaints while driving continuous improvement and ensuring quality objectives are met. Assists in the accuracy of defect detection as well as the correction/improvement of products and processes. Leads development, implementation and verification of product and processes related to internal/external customer and regulatory quality requirements.
Essential Functions:
- Drive the improvement of the manufacturing process by conducting studies to identify problems and providing solutions and/or recommendations.Participatewith implementing corrective/preventive actions.
- Analyze defective product and/or processes to determine root cause and provide input on corrective/preventive actions to prevent future failures. Implement solutions to improve yield.
- Perform internal and external audits on product/processes to ensure compliance to specifications. Review and approve various quality documentation.
- Interact with other departments, suppliers and customers to drive improvement activities and ensure product and processes meet or exceed customer expectations.
- Lead quality and customer complaint root cause investigations for resolution of quality issues and eliminating problems from re-occurrence.
- Support qualification of new product, processes and/or equipment through collection and data analysis.
- Support maintenance of thequality systems standard.
- Other duties as assigned.
Qualifications:
- Bachelor's Degree in Engineering or related field. May consider equivalent work experience in lieu of degree
- 4+ years of quality experience in manufacturing
- Experience with quality systems standards
- Familiar with statistical software and/or other quality tools
About Rogers Corporation
Rogers Careers
Rogers Corporation Help build a cleaner, safer and more connected world with a career at Rogers Corporation. Rogers relies on an innovative workforce to develop our cutting edge best-in-class material technologies. Are you looking to grow with a global, results-oriented company? Apply today.
Our Culture
At Rogers Corporation, we’re growing fast. So we empower employees to take initiative and get results. We’re all working together toward a single mission: to power, protect and connect our world. Learn more about how our culture of excellence drives us forward.
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