Senior Salesforce Administrator
Job Description
We are seeking a highly experienced and strategic Senior Salesforce Administrator to lead the design, implementation, and optimization of our enterprise-wide Salesforce ecosystem. This role goes beyond day-to-day administration and requires deep expertise in architecting scalable solutions, managing cross-cloud integrations, and driving platform adoption across departments.
Key Responsibilities:
- Serve as the Salesforce platform owner, overseeing architecture, governance, and roadmap planning across all Salesforce clouds (Sales, Service, Marketing, Experience, etc.).
- Lead the end-to-end implementation of Salesforce from the ground up, including requirements gathering, solution design, data migration, and user enablement.
- Design and implement complex automation using Flow, Apex, and Process Builder to streamline business processes.
- Collaborate with executive stakeholders to align Salesforce capabilities with strategic business goals.
- Extremely hands-on and works closely with third-party vendors to implement Salesforce solutions, while owning long-term support and maintenance post-deployment.
- Oversee data architecture and governance, ensuring data integrity, compliance (e.g., GDPR, PCI, PII), and security.
- Evaluate and integrate third-party applications from the AppExchange and custom-built solutions.
- Stay current with Salesforce releases and proactively implement new features that drive business value.
- Develop and maintain comprehensive documentation, including architecture diagrams, process flows, and training materials.
- Other duties as assigned
Qualifications
- 5+ years of hands-on Salesforce administration experience, including full lifecycle implementations.
- Salesforce Administrator Certification (ADM 201) and at least one advanced certification (e.g., Advanced Admin, Platform App Builder, or Architect track).
- Proven experience leading cross-functional Salesforce projects and managing stakeholder expectations.
- Deep understanding of Salesforce data model, security model, and integration patterns.
- Experience with Salesforce Einstein (Salesforce AI) for predictive analytics, automation, and AI-driven insights.
- ERP integration experience, preferably with NetSuite, including data mapping, synchronization, and workflow automation.
- Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions.
Preferred Qualifications
- Experience with Salesforce Marketing Cloud, Service Cloud, and Experience Cloud.
- Familiarity with tools such as Tableau CRM, Boomi, Celigo and Zendesk.
- Experience working in Agile environments and using DevOps tools like Gearset or Copado.
- Background in enterprise IT, with knowledge of system architecture, APIs, and middleware.
FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are seeking a highly experienced and strategic Senior Salesforce Administrator to lead the design, implementation, and optimization of our enterprise-wide Salesforce ecosystem. This role goes beyond day-to-day administration and requires deep expertise in architecting scalable solutions, managing cross-cloud integrations, and driving platform adoption across departments.
Key Responsibilities:
- Serve as the Salesforce platform owner, overseeing architecture, governance, and roadmap planning across all Salesforce clouds (Sales, Service, Marketing, Experience, etc.).
- Lead the end-to-end implementation of Salesforce from the ground up, including requirements gathering, solution design, data migration, and user enablement.
- Design and implement complex automation using Flow, Apex, and Process Builder to streamline business processes.
- Collaborate with executive stakeholders to align Salesforce capabilities with strategic business goals.
- Extremely hands-on and works closely with third-party vendors to implement Salesforce solutions, while owning long-term support and maintenance post-deployment.
- Oversee data architecture and governance, ensuring data integrity, compliance (e.g., GDPR, PCI, PII), and security.
- Evaluate and integrate third-party applications from the AppExchange and custom-built solutions.
- Stay current with Salesforce releases and proactively implement new features that drive business value.
- Develop and maintain comprehensive documentation, including architecture diagrams, process flows, and training materials.
- Other duties as assigned
Qualifications
- 5+ years of hands-on Salesforce administration experience, including full lifecycle implementations.
- Salesforce Administrator Certification (ADM 201) and at least one advanced certification (e.g., Advanced Admin, Platform App Builder, or Architect track).
- Proven experience leading cross-functional Salesforce projects and managing stakeholder expectations.
- Deep understanding of Salesforce data model, security model, and integration patterns.
- Experience with Salesforce Einstein (Salesforce AI) for predictive analytics, automation, and AI-driven insights.
- ERP integration experience, preferably with NetSuite, including data mapping, synchronization, and workflow automation.
- Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions.
Preferred Qualifications
- Experience with Salesforce Marketing Cloud, Service Cloud, and Experience Cloud.
- Familiarity with tools such as Tableau CRM, Boomi, Celigo and Zendesk.
- Experience working in Agile environments and using DevOps tools like Gearset or Copado.
- Background in enterprise IT, with knowledge of system architecture, APIs, and middleware.
FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About FreedomPay
The FreedomPay Commerce Platform is the best way for merchants to simplify complex payment environments.
Validated by the PCI Security Standards Council for Point-to-Point Encryption (P2PE) along with EMV, Tokenization, Contactless and DCC capabilities, global leaders in retail, hospitality, gaming, education, healthcare and financial services trust FreedomPay to deliver unmatched security and advanced value added services.
Since our launch in 2000, FreedomPay has been a pioneer in Next Level Commerce™, including mobile payments, cashless solutions, virtual and remote terminals, payment processing, intelligent analysis, routing of promotions, incentives and customer relationship management services.
As the industry's first TransAtlantic payments solution with integrations across top point-of-sale, device manufacturers and payment processors, supported by rapid API adoption, FreedomPay is driving the future of commerce and customer interaction. With offices in Philadelphia, Las Vegas and London, FreedomPay continues to make your payments faster, simpler, safer and smarter.
FreedomPay would like you to finish the application on their website.