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Senior Specialist, External Communications

New York, NY
Full-Time

Job Description

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access

to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

As a Senior Specialist, External Communications at FactSet, you will play a central and multifaceted role, wearing two hats in a dynamic, small team environment. Reporting to the Head of External Communications, you will both lead project management and stakeholder management tasks while also executing key initiatives that transform sophisticated financial data and industry insights into compelling narratives. Your work will enhance FactSet’s brand perception, market leadership, and media presence.

What You’ll Do

Responsibilities:

  • Drive high-impact content and campaigns: Collaborate with internal experts, analysts, and cross-functional teams—including product, marketing, and sales—to create and deliver content that informs stakeholders, drives engagement, and positions FactSet and its executives as trusted experts.
  • Lead project management and operations: Oversee the end-to-end management of external communications projects, including trafficking documents for review and approval, ensuring version control, calendaring, and accurately uploading and organizing files on internal servers.
  • Collaborate and coordinate: Work closely with agency partners and internal teams to develop meeting agendas, track deliverables and timelines, capture meeting minutes, and oversee task management to ensure project milestones are met.
  • Maintain accountability: Monitor progress against key initiatives, proactively communicate status updates and potential risks to stakeholders, and support optimal execution of campaigns and communications strategy.
  • Your attention to detail, organizational skills, and creative thinking will be instrumental in amplifying FactSet’s voice in the market—balancing strategic storytelling with seamless project execution.

What We’re Looking For

Qualifications:

  • Bachelor’s degree in Finance, Economics, Communications, Journalism, Business, or related field.
  • 4+ years of experience in financial services, external communications, project management, and/or B2B financial communications, preferably in tech, finance, fintech, or SaaS environment.
  • Proven ability to interpret and communicate complex financial and technology concepts to diverse external audiences.
  • Strong writing, editing, and storytelling skills, with attention to detail and a solutions-oriented approach.
  • Proficiency with project management and collaboration platforms.
  • Strong organizational, analytical, and relationship management skills.
  • Ability to meet deadlines, prioritize assignments, and handle multiple tasks simultaneously
  • Experience with FactSet products/data or other financial databases and visualization tools strongly preferred.
  • Willingness to perform data entry and other administrative tasks necessary for project management workstreams.

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:

  • The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
  • Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
  • Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
  • A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
  • Career progression planning with dedicated time each month for learning and development.

Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. Learn more about our benefits here

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.

The budgeted salary range for this position in the states of Connecticut and New York is $85,000-$98,000.

Company Overview:

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E-Verify

VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the stateThe EEO is the Law poster is available here.FactSet Research Systems Inc. endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@factset.com.Equal Opportunity Employment PolicyIt is the policy of FactSet Research Systems Inc. ("FactSet") to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you have questions concerning this policy, please contact the Human Resources department at +1 (203) 810-1000.PDN-a0682b89-5d2d-4a6f-a035-82ba718a3be9

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access

to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

As a Senior Specialist, External Communications at FactSet, you will play a central and multifaceted role, wearing two hats in a dynamic, small team environment. Reporting to the Head of External Communications, you will both lead project management and stakeholder management tasks while also executing key initiatives that transform sophisticated financial data and industry insights into compelling narratives. Your work will enhance FactSet’s brand perception, market leadership, and media presence.

What You’ll Do

Responsibilities:

  • Drive high-impact content and campaigns: Collaborate with internal experts, analysts, and cross-functional teams—including product, marketing, and sales—to create and deliver content that informs stakeholders, drives engagement, and positions FactSet and its executives as trusted experts.
  • Lead project management and operations: Oversee the end-to-end management of external communications projects, including trafficking documents for review and approval, ensuring version control, calendaring, and accurately uploading and organizing files on internal servers.
  • Collaborate and coordinate: Work closely with agency partners and internal teams to develop meeting agendas, track deliverables and timelines, capture meeting minutes, and oversee task management to ensure project milestones are met.
  • Maintain accountability: Monitor progress against key initiatives, proactively communicate status updates and potential risks to stakeholders, and support optimal execution of campaigns and communications strategy.
  • Your attention to detail, organizational skills, and creative thinking will be instrumental in amplifying FactSet’s voice in the market—balancing strategic storytelling with seamless project execution.

What We’re Looking For

Qualifications:

  • Bachelor’s degree in Finance, Economics, Communications, Journalism, Business, or related field.
  • 4+ years of experience in financial services, external communications, project management, and/or B2B financial communications, preferably in tech, finance, fintech, or SaaS environment.
  • Proven ability to interpret and communicate complex financial and technology concepts to diverse external audiences.
  • Strong writing, editing, and storytelling skills, with attention to detail and a solutions-oriented approach.
  • Proficiency with project management and collaboration platforms.
  • Strong organizational, analytical, and relationship management skills.
  • Ability to meet deadlines, prioritize assignments, and handle multiple tasks simultaneously
  • Experience with FactSet products/data or other financial databases and visualization tools strongly preferred.
  • Willingness to perform data entry and other administrative tasks necessary for project management workstreams.

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:

  • The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
  • Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
  • Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
  • A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
  • Career progression planning with dedicated time each month for learning and development.

Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. Learn more about our benefits here

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.

The budgeted salary range for this position in the states of Connecticut and New York is $85,000-$98,000.

Company Overview:

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E-Verify

VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the stateThe EEO is the Law poster is available here.FactSet Research Systems Inc. endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@factset.com.Equal Opportunity Employment PolicyIt is the policy of FactSet Research Systems Inc. ("FactSet") to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you have questions concerning this policy, please contact the Human Resources department at +1 (203) 810-1000.PDN-a0682b89-5d2d-4a6f-a035-82ba718a3be9

About FactSet Research Systems Inc.

FactSet Research Systems Inc., trading as FactSet, is a financial data and software company headquartered in Norwalk, Connecticut, United States. The company provides integrated data and software. For fiscal year 2019, FactSet's total ASV and professional services revenues were $1.48 billion.

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Senior Specialist, External Communications
FactSet Research Systems Inc.
New York, NY
Nov 21, 2025
Full-time
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