Senior Technical Program Manager (Remote)
Job Description
Resp & Qualifications
PURPOSE:
We are seeking a Senior Technical Program Manager to lead cross-functional programs that modernize the enterprise data ecosystem, advance interoperability capabilities, and drive the retirement of legacy platforms. This role will oversee the end-to-end delivery across architecture, engineering, governance, IT partners, and business stakeholders to ensure scalable, compliant, and future-ready data solutions.
ESSENTIAL FUNCTIONS:
- Program Leadership & Execution: Own multi-year roadmaps for enterprise data modernization, interoperability capabilities, and legacy system decommissioning. Manage complex cross-domain programs spanning multiple technical domains and platforms, establishing milestones, identifying risks and dependencies, and coordinating transparency through dashboards, KPIs, and executive updates.
- Legacy System Retirement: Lead structured deprecation programs for legacy and redundant platforms. Define transition states, migration strategies, cutover and go-live plans, and manage governance requirements associated with the system sunsetting.
- Stakeholder & Change Management: Partner with executives, business owners, technology leaders, PMO, and architecture teams to align on strategy and delivery. Facilitate cross-functional workshops to define requirements, resolve conflicts, and prioritize tradeoffs. Lead change management, communication planning, and operational readiness.
- Data &Interoperability Delivery: Drive the delivery of interoperability capabilities (including FHIR, HL7, APIs, event streaming) by partnering with architecture and engineering. Ensure alignment or program initiatives to enterprise and industry standards to promote governance, quality, security, privacy, and regulatory compliance.
- Technical Depth: Able to translate between business needs and technical implementation across the full data value chain. Review technical design documents, data flow architectural diagrams.
SUPERVISORY RESPONSIBILITY:
Leads a team utilizing a matrix management system.
QUALIFICATIONS:
Education Level: Bachelor's Degree in Business Management or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Licenses/Certifications Upon Hire Preferred:
Certified Project Management Professional (PMP)-PMI
PgMP - Program Management Professional
Experience:
- 10 years experience in a program operation role with
- 3 years in program management capacity
Preferred Qualifications:
- Demonstrated experience in leading large program initiatives in the healthcare domain such as EHR, care/utilization management, or data warehouse platform migrations or product launches.
- Familiarity with FHIR, implementation guides, payer-to-payer, prior auths, clinical data exchanges, or CMS interoperability mandates.
- Background in a technical architecture or engineering function.
- Hands-on experience with cloud data platforms (Snowflake, Azure, Confluent/Kafka, MuleSoft).
- Experience orchestrating vendor ecosystems, SI partners and offshore/nearshore teams.
- Strong understanding in security, privacy, engineering, and regulatory compliance for healthcare data.
Knowledge, Skills and Abilities (KSAs)
- Comprehensive understanding of data architecture concepts, including data models, pipelines, metadata, lineage, quality, and governance.
- Strong familiarity with interoperability standards such as FHIR, HL7, X12, RESTful APIs, and event driven integration patterns.
- Working knowledge of cloud-native data platforms, microservices, streaming technologies, and legacy system architectures.
- Awareness of regulatory frameworks relevant to healthcare data exchanges (HIPAA< CMS, ONC, NCQA).
- Ability to define and execute multi-year modernization and deprecation roadmaps across multiple technology domains.
- Skilled in translating business outcomes into technical implementation plans, sequencing strategies, and dependency maps.
- Proficiency in creating clear program artifacts (OKR/KPIs, RAID logs, dashboards, cutover plans) and communicating with executive leadership.
Salary Range: $137,040 - $244,959
Travel Requirements
Estimate Amount: 10%Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship
#LI-HS1
Resp & Qualifications
PURPOSE:
We are seeking a Senior Technical Program Manager to lead cross-functional programs that modernize the enterprise data ecosystem, advance interoperability capabilities, and drive the retirement of legacy platforms. This role will oversee the end-to-end delivery across architecture, engineering, governance, IT partners, and business stakeholders to ensure scalable, compliant, and future-ready data solutions.
ESSENTIAL FUNCTIONS:
- Program Leadership & Execution: Own multi-year roadmaps for enterprise data modernization, interoperability capabilities, and legacy system decommissioning. Manage complex cross-domain programs spanning multiple technical domains and platforms, establishing milestones, identifying risks and dependencies, and coordinating transparency through dashboards, KPIs, and executive updates.
- Legacy System Retirement: Lead structured deprecation programs for legacy and redundant platforms. Define transition states, migration strategies, cutover and go-live plans, and manage governance requirements associated with the system sunsetting.
- Stakeholder & Change Management: Partner with executives, business owners, technology leaders, PMO, and architecture teams to align on strategy and delivery. Facilitate cross-functional workshops to define requirements, resolve conflicts, and prioritize tradeoffs. Lead change management, communication planning, and operational readiness.
- Data &Interoperability Delivery: Drive the delivery of interoperability capabilities (including FHIR, HL7, APIs, event streaming) by partnering with architecture and engineering. Ensure alignment or program initiatives to enterprise and industry standards to promote governance, quality, security, privacy, and regulatory compliance.
- Technical Depth: Able to translate between business needs and technical implementation across the full data value chain. Review technical design documents, data flow architectural diagrams.
SUPERVISORY RESPONSIBILITY:
Leads a team utilizing a matrix management system.
QUALIFICATIONS:
Education Level: Bachelor's Degree in Business Management or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Licenses/Certifications Upon Hire Preferred:
Certified Project Management Professional (PMP)-PMI
PgMP - Program Management Professional
Experience:
- 10 years experience in a program operation role with
- 3 years in program management capacity
Preferred Qualifications:
- Demonstrated experience in leading large program initiatives in the healthcare domain such as EHR, care/utilization management, or data warehouse platform migrations or product launches.
- Familiarity with FHIR, implementation guides, payer-to-payer, prior auths, clinical data exchanges, or CMS interoperability mandates.
- Background in a technical architecture or engineering function.
- Hands-on experience with cloud data platforms (Snowflake, Azure, Confluent/Kafka, MuleSoft).
- Experience orchestrating vendor ecosystems, SI partners and offshore/nearshore teams.
- Strong understanding in security, privacy, engineering, and regulatory compliance for healthcare data.
Knowledge, Skills and Abilities (KSAs)
- Comprehensive understanding of data architecture concepts, including data models, pipelines, metadata, lineage, quality, and governance.
- Strong familiarity with interoperability standards such as FHIR, HL7, X12, RESTful APIs, and event driven integration patterns.
- Working knowledge of cloud-native data platforms, microservices, streaming technologies, and legacy system architectures.
- Awareness of regulatory frameworks relevant to healthcare data exchanges (HIPAA< CMS, ONC, NCQA).
- Ability to define and execute multi-year modernization and deprecation roadmaps across multiple technology domains.
- Skilled in translating business outcomes into technical implementation plans, sequencing strategies, and dependency maps.
- Proficiency in creating clear program artifacts (OKR/KPIs, RAID logs, dashboards, cutover plans) and communicating with executive leadership.
Salary Range: $137,040 - $244,959
Travel Requirements
Estimate Amount: 10%Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship
#LI-HS1
About CareFirst BlueCross BlueShield
Named by the Ethisphere Institute as one of the “World’s Most Ethical Companies” for 10 consecutive years.
CareFirst. It’s not just our name. It’s our promise. Over 3.5 million people trust us with their healthcare needs, and we take this responsibility seriously.
Our vision for healthcare is clear. Quality care should be easy to afford, easy to use and available to everyone. And what we’re building for you is exactly what we expect for ourselves and those we love.
Every day, we make a meaningful difference in the communities where we live and work. We solve real problems for the people we serve with equal parts empathy and urgency—simplifying the complex, delivering tailored solutions and stepping forward with new ideas.
RECRUITMENT FRAUD NOTICE: CareFirst is aware of an increase in fraudulent job offers being made on behalf of our recruitment team. Legitimate CareFirst recruiters will always contact you from an email address ending in “@carefirst.com” and will never ask for a payment in exchange for a job opportunity or ask you to submit sensitive personal information via email, phone, or text.
COVID-19 VACCINATION NOTICE: As a leading healthcare organization, it is our responsibility to do our part to help end this pandemic and protect the health and well-being of our members, workforce, communities, businesses and partners. Our recruiters continue to fill open positions. Interviews and other processes are being modified to protect the safety of our candidates and team members. Effective November 1, 2021, COVID-19 full vaccination is required for all employees, including those who work remotely today or in the future. CareFirst will comply with all state and local laws regarding vaccine mandates. Medical and religious exemptions will be made where appropriate using our standard vaccine exemption processes.
Independent licensee of BCBSA.
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