Job#: 3013637

Job Description:

Senior Consultant, Governance & Controls

Industry: Financial Services

Location: Toronto. Hybrid: 1 day in office per week

Duration of Contract/Perm: 6 month rolling contract, up to 2 years

Hours/week: 37.5

Start date: December 2025

Job Overview

As the Senior Consultant, Governance & Controls, you’ll work in a growing area of the bank that manages operational risk, regulatory supervision, standardized testing, sales monitoring, and loss management for Personal and Business Banking. As part of the Business Controls team, you’ll lead the management of material, systemic, and emerging risks for PBB (e.g., deposits, investments, lending, credit cards, and distribution channels). You’ll develop and implement integrated control improvement solutions across all products and channels for all regions where PBB operates. You’ll manage key controls to mitigate operational exposures and potential losses, and support the Control Framework to ensure compliance with regulatory, legislative, and operational requirements, including efficient remediation of deficiencies. You’ll act as the key relationship manager for the business.

How you’ll succeed

· Relationship Building/Management – Manage key relationships and collaborate with business partners and 2nd and 3rd Lines of Defence (LOD) on all matters relating to operational risk. Represent Business CGC on key business initiatives within PBB.

· Communication – Effectively communicate about all pillars (e.g., Control Framework and Operational Risk) supported by Business CGC with internal and external partners across all organizational levels.

· Risk Assessment/Remediation – Work closely with PBB partners to proactively identify risk exposures and control gaps. Analyze operational losses, root causes, and materiality, and propose recommendations to mitigate risks. Lead Incident Reporting investigations and Change Initiative Risk Assessments (CIRA), ensuring compliance with policy. Manage deficiencies and implement remediation plans for targeted control gaps.

· Risk Consulting – Act as a risk and control Subject Matter Expert (SME), providing expert advice to PBB partners. Lead Internal Audits and Compliance exams, manage self-assessment processes, and participate in complex governance and regulatory projects.

· Analytical – Proactively identify and analyze risk exposures and control gaps, assess deficiencies, and recommend solutions.

· Control Framework Execution – Ensure PBB partners understand Control Framework requirements. Lead completion of all requirements, including RCSA, Scenarios, Deficiency Management, Key Risk Indicators, incident reporting, and RCIs. Act as SOX Officer/Maintenance Officer (SOMO) for Operational Process Controls (OPC) and Regulatory Compliance Management (RCM) controls. Develop reporting and summarize control testing results for executive reviews.

· Influence/Negotiation – Provide peer mentoring and indirect leadership through influencing, coaching, and negotiation with PBB partners and Lines of Defense.

Who you are

· Experience – You have experience in governance, business controls, compliance, and/or operational risk management in the banking/financial services sector. Lending and insurance experience is an asset.

· Knowledge – You understand retail banking products and processes, including account opening, product delivery, and back-office fulfillment. You have extensive knowledge of risk management, audit, and regulatory compliance principles.

· Relationship Builder – You find meaning in relationships and build trust through respect and authenticity.

· Influential – You inspire outcomes by sharing your expertise and leveraging networks.

· Analytical Thinker – You enjoy investigating complex problems and communicating insights clearly.

· Detail-Oriented – You notice what others miss and apply critical thinking to decision-making.

· Values-Driven – You live values such as trust, teamwork, and accountability.

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.