Job Description
About This Role
This role is primarily responsible for responding to Medical Information inquiries by creating associated Standard and Non-Standard materials. The position functions in an across-the-globe capacity (beyond that of the typical Local or Global Medical structures). As such, being part of this team means working in an environment with very high operational, scientific, regulatory and compliance-related complexities. This role has secondary responsibility to represent Medical Information as part of cross-functional communication teams. Medical booth staffing at scientific congress meetings is also within the remit of this role.
What You'll Do
Create responses to unsolicited Medical Information inquiries.
Proactively create Standard Responses for use by the frontline contact center.
Training the contact center and the broader Medical team on therapeutic area-specific Medical Information content and processes.
Monitor trends in Med Info data and communicate actionable insights to stakeholders.
Support audit readiness activities.
Who You Are
You are someone with an excellent understanding of scientific content along with its subsequent clinical application. You have strong attention to detail and are operationally savvy. You have a natural curiosity for continued learning with the ethics and drive to hold yourself and your work to high quality standards. You enjoy being part of a team with the understanding that together we make the function better. You are passionate about patients!
Required Skills
Advanced degree (e.g. PharmD, PhD, MD, DNP) with strong clinical and scientific understanding and training.
3+ years of Medical Information experience within the pharmaceutical/biotech industry, ideally in a Global or Worldwide capacity.
Strong attention to detail.
Proficient in analyzing large amounts of data while being able to pull the clinically relevant points.
Capability to prioritize among many competing deliverables under time constraints.
Understanding of and adherence to regulatory policies governing scientific interactions with physicians and patients.
Excellent decision-making and problem-solving skills.
Strong collaboration and communication skills.
Growth mindset.
Ability to stay calm under pressure.
Written and verbal proficiency in English.
Preferred Skills
Proficiency in a second language.
Prior industry experience in a post-marketing setting.
Clinical or scientific experience in Biogen's therapeutic areas.
Additional Information
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to:
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired.Read onto learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
About This Role
This role is primarily responsible for responding to Medical Information inquiries by creating associated Standard and Non-Standard materials. The position functions in an across-the-globe capacity (beyond that of the typical Local or Global Medical structures). As such, being part of this team means working in an environment with very high operational, scientific, regulatory and compliance-related complexities. This role has secondary responsibility to represent Medical Information as part of cross-functional communication teams. Medical booth staffing at scientific congress meetings is also within the remit of this role.
What You'll Do
Create responses to unsolicited Medical Information inquiries.
Proactively create Standard Responses for use by the frontline contact center.
Training the contact center and the broader Medical team on therapeutic area-specific Medical Information content and processes.
Monitor trends in Med Info data and communicate actionable insights to stakeholders.
Support audit readiness activities.
Who You Are
You are someone with an excellent understanding of scientific content along with its subsequent clinical application. You have strong attention to detail and are operationally savvy. You have a natural curiosity for continued learning with the ethics and drive to hold yourself and your work to high quality standards. You enjoy being part of a team with the understanding that together we make the function better. You are passionate about patients!
Required Skills
Advanced degree (e.g. PharmD, PhD, MD, DNP) with strong clinical and scientific understanding and training.
3+ years of Medical Information experience within the pharmaceutical/biotech industry, ideally in a Global or Worldwide capacity.
Strong attention to detail.
Proficient in analyzing large amounts of data while being able to pull the clinically relevant points.
Capability to prioritize among many competing deliverables under time constraints.
Understanding of and adherence to regulatory policies governing scientific interactions with physicians and patients.
Excellent decision-making and problem-solving skills.
Strong collaboration and communication skills.
Growth mindset.
Ability to stay calm under pressure.
Written and verbal proficiency in English.
Preferred Skills
Proficiency in a second language.
Prior industry experience in a post-marketing setting.
Clinical or scientific experience in Biogen's therapeutic areas.
Additional Information
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to:
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired.Read onto learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.