Sr Operations Professional

Charlotte, NC

Job Description

Independently process, reconcile and/or balance the assigned product according to department policy and procedures. Ensure comprehensive and seamless operations for all transaction requests with minimal direction. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of transactions follow industry rules/regulations and internal compliance procedures.

Key Responsibilities
  • Independently process, reconcile and/or balance for the assigned product in an accurate, timely and compliant manner.
  • Work with appropriate internal and external business partners to research and resolve issues, troubleshoot and provide seamless service. Identify process improvements and partner with appropriate resources to implement solutions.
  • Utilize various computer applications to provide operational processing information and take action as appropriate. May participate in various team or department project requests, as assigned.


Required Qualifications
  • Education: High school or GED.
  • Experience: 1-3 years of relevant experience.
  • *Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for
  • education and experience.
  • Previous operations, processing, or customer service experience.
  • Ability to research and resolve problems.
  • Demonstrated ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment.
  • Demonstrated understanding of company and industry regulatory requirements.
  • Strong written and verbal communication skills.
  • Strong attention to detail including demonstrated ability to meet accuracy standards in a high-volume processing situation.


Preferred Qualifications
  • Ability to understand and communicate complex issues.
  • Product-specific or financial services industry experience.

About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Non-Exempt

Job Family Group

Business Support & Operations

Line of Business

CLEAR ClearingPDN-a05a14ac-b78b-4c0f-b206-98fc53c1d571
Independently process, reconcile and/or balance the assigned product according to department policy and procedures. Ensure comprehensive and seamless operations for all transaction requests with minimal direction. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of transactions follow industry rules/regulations and internal compliance procedures.

Key Responsibilities
  • Independently process, reconcile and/or balance for the assigned product in an accurate, timely and compliant manner.
  • Work with appropriate internal and external business partners to research and resolve issues, troubleshoot and provide seamless service. Identify process improvements and partner with appropriate resources to implement solutions.
  • Utilize various computer applications to provide operational processing information and take action as appropriate. May participate in various team or department project requests, as assigned.


Required Qualifications
  • Education: High school or GED.
  • Experience: 1-3 years of relevant experience.
  • *Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for
  • education and experience.
  • Previous operations, processing, or customer service experience.
  • Ability to research and resolve problems.
  • Demonstrated ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment.
  • Demonstrated understanding of company and industry regulatory requirements.
  • Strong written and verbal communication skills.
  • Strong attention to detail including demonstrated ability to meet accuracy standards in a high-volume processing situation.


Preferred Qualifications
  • Ability to understand and communicate complex issues.
  • Product-specific or financial services industry experience.

About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Non-Exempt

Job Family Group

Business Support & Operations

Line of Business

CLEAR ClearingPDN-a05a14ac-b78b-4c0f-b206-98fc53c1d571

About Ameriprise Financial

For 125 years, we have remained true to our vision of putting our clients' interests first. We are passionate about helping you live the full and rich life you’ve earned and committed to helping you be brilliant.

A company with integrity.

Integrity has been a core value since we were founded by John Tappan in 1894. It's how, through panics, recessions, the Great Depression, and the recent Great Recession, we've grown into a global financial leader. We've never lost our focus on our clients. That's who we are.

  • We have more than $875 billion in assets under management and administration.

  • We maintain leadership positions in each of our core business segments: Advice & Wealth Management, Asset Management, Annuities, and Protection.

  • We have more than 2 million individual, business, and institutional clients.

Our Leaders

Part of our strength as a company comes from the strength of our leadership—an experienced and long-tenured team.

Our Locations

Ameriprise Financial was founded and is headquartered in Minneapolis. We also have corporate offices throughout the United States and across the globe, including New York, Boston, London, and India.

Our History

Since 1894, we at Ameriprise Financial have been helping millions of clients invest towards their financial goals and dreams.

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Apply For This Job
Sr Operations Professional
Ameriprise Financial
Charlotte, NC
Nov 14, 2025
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