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Strategy & Experience Program Manager V

Denver, CO
Full-Time

Job Description

As a Strategy Consultant (IV/V), you will enable and lead regional Consumer Experience and Market Strategy programs by developing and implementing comprehensive plans that leverage data analytics as well as market insights. Your role involves working collaboratively with subject matter experts (SMEs) and stakeholders, drivingand influencing teams to adopt best practices in innovative program development-all in an organized and effective manner. You will take direction well while providing optimized operational processes and continuously improving. By utilizing data-driven approaches to monitor results and identify opportunities for innovation, you will engage with various leaders and departments in the Colorado Region.Job Summary:

In addition to the responsibilities listed above, this position is also responsible for leading business strategy and/or initiative planning by developing a new organizational strategy process and identifying the key players for leadership strategy conversations; engaging in leadership decision making by leveraging expert knowledge of the external marketplace and relevant tools (i.e., dashboards to track metrics) to establish a clear organizational focus; driving collaboration in strategy community of practices by facilitating knowledge sharing across functions and entities to identify the right strategic priorities; developing complex frameworks to advance strategy development by leveraging Strength Weakness Opportunity Threat (SWOT) and gap analyses to ensure that strategic opportunities are correctly identified; prioritizing strategic choices through enterprise processes and market operational plans to establish management incentives; aligning enterprise strategy plans and performance with operating priorities in markets and functions; and driving ongoing initiative management and prioritization in real time through performance monitoring using relevant tools (i.e., dashboards, scorecards, leader reviews).


Essential Responsibilities:
  • Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams.
  • Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others.
  • Analyzes and interprets market data by: developing and implementing a plan to address complex research questions and test hypotheses with advanced knowledge in one or more specialty areas of data collection and analysis; driving moderately or to highly complex quantitative and qualitative analyses and investigating alternative hypotheses; and driving interpretation of key findings, conclusions, and recommendations for the future for senior leadership.
  • Facilitates process improvement efforts by: identifying opportunities to adapt processes to improve return on investment (ROI), operations, service quality, and results for cross-functional initiatives; utilizing advanced knowledge of business operations to drive the implementation of best practices across functions; and facilitating adoption of best practices and future innovations.
  • Effectively manages projects and programs by: driving the development of complex project proposals, including establishing objectives, key stakeholders, milestones, and providing deep technical leadership across programs; driving progress on program deliverables in alignment with greater business strategy and key business outcomes across functions; refining existing methodologies, and identifying and implementing new methodologies to complete initiatives with little support; and driving the execution of project plan, and supporting high-quality outcomes.
  • Proactively maintains open streams of communication by: fostering trusting relationships to better navigate the diverse and complex needs of stakeholders across the organizational landscape; identifying complex issues or risks to strategic program implementation and developing solutions to resolve them; fostering strategic partnerships across organizational lines to consult and influence the development and refinement of key priorities and strategy; and proactively and persuasively communicating strategic issues and recommendations to senior leadership, and across the organization.
  • Contributes to the development and execution of business strategy by: developing complex strategic plans based on business case and advanced knowledge in one or more specialty areas of health care marketplace; driving complex problem scoping and the processes and resources needed; developing alternative strategic options, and recommending the best option(s) based on complex problem scoping, external marketplace research, and analysis of organizational and external strategic approaches; selecting challenging business goals and the processes and resources needed to accomplish them; driving alignment around the strategic plan and intended outcomes, and finding opportunities for collaboration and synergy across functions; developing and implementing advanced strategies to mitigate complex barriers, constraints, and risks to execution; and driving strategic direction in response to a changing environment.

Minimum Qualifications:
  • Minimum four (4) years of experience in project management, forecasting, planning, consulting, strategy development and/or execution, or a directly related field.

  • Minimum two (2) years of experience in a leadership role with or without direct reports.

  • Bachelors degree in Business, Health Care Administration, Public Health, Economics, Finance, or related field AND minimum seven (7) years of experience in strategic planning, strategy facilitation, execution of large-scope strategic projects or directly related field OR minimum ten (10) years of experience in strategic planning, strategy facilitation, execution of large-scope strategic projects or directly related field.

Additional Requirements:
  • Knowledge, Skills, and Abilities (KSAs): Business Acumen; Business Planning; Applied Data Analysis; Financial Analysis; Financial Market Research; Business Relationship Management; Market Knowledge; Project Management; Risk Assessment; Time Management; Methodological Appropriateness; Business Strategy Leadership; Stress Tolerance; Presentation Skills
Preferred Qualifications:
  • Two (2) years of experience working in a large matrixed organization.
  • Two (2) years of Health Care experience.

PDN-a0724876-36fe-496b-81bd-4116741427e6
As a Strategy Consultant (IV/V), you will enable and lead regional Consumer Experience and Market Strategy programs by developing and implementing comprehensive plans that leverage data analytics as well as market insights. Your role involves working collaboratively with subject matter experts (SMEs) and stakeholders, drivingand influencing teams to adopt best practices in innovative program development-all in an organized and effective manner. You will take direction well while providing optimized operational processes and continuously improving. By utilizing data-driven approaches to monitor results and identify opportunities for innovation, you will engage with various leaders and departments in the Colorado Region.Job Summary:

In addition to the responsibilities listed above, this position is also responsible for leading business strategy and/or initiative planning by developing a new organizational strategy process and identifying the key players for leadership strategy conversations; engaging in leadership decision making by leveraging expert knowledge of the external marketplace and relevant tools (i.e., dashboards to track metrics) to establish a clear organizational focus; driving collaboration in strategy community of practices by facilitating knowledge sharing across functions and entities to identify the right strategic priorities; developing complex frameworks to advance strategy development by leveraging Strength Weakness Opportunity Threat (SWOT) and gap analyses to ensure that strategic opportunities are correctly identified; prioritizing strategic choices through enterprise processes and market operational plans to establish management incentives; aligning enterprise strategy plans and performance with operating priorities in markets and functions; and driving ongoing initiative management and prioritization in real time through performance monitoring using relevant tools (i.e., dashboards, scorecards, leader reviews).


Essential Responsibilities:
  • Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams.
  • Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others.
  • Analyzes and interprets market data by: developing and implementing a plan to address complex research questions and test hypotheses with advanced knowledge in one or more specialty areas of data collection and analysis; driving moderately or to highly complex quantitative and qualitative analyses and investigating alternative hypotheses; and driving interpretation of key findings, conclusions, and recommendations for the future for senior leadership.
  • Facilitates process improvement efforts by: identifying opportunities to adapt processes to improve return on investment (ROI), operations, service quality, and results for cross-functional initiatives; utilizing advanced knowledge of business operations to drive the implementation of best practices across functions; and facilitating adoption of best practices and future innovations.
  • Effectively manages projects and programs by: driving the development of complex project proposals, including establishing objectives, key stakeholders, milestones, and providing deep technical leadership across programs; driving progress on program deliverables in alignment with greater business strategy and key business outcomes across functions; refining existing methodologies, and identifying and implementing new methodologies to complete initiatives with little support; and driving the execution of project plan, and supporting high-quality outcomes.
  • Proactively maintains open streams of communication by: fostering trusting relationships to better navigate the diverse and complex needs of stakeholders across the organizational landscape; identifying complex issues or risks to strategic program implementation and developing solutions to resolve them; fostering strategic partnerships across organizational lines to consult and influence the development and refinement of key priorities and strategy; and proactively and persuasively communicating strategic issues and recommendations to senior leadership, and across the organization.
  • Contributes to the development and execution of business strategy by: developing complex strategic plans based on business case and advanced knowledge in one or more specialty areas of health care marketplace; driving complex problem scoping and the processes and resources needed; developing alternative strategic options, and recommending the best option(s) based on complex problem scoping, external marketplace research, and analysis of organizational and external strategic approaches; selecting challenging business goals and the processes and resources needed to accomplish them; driving alignment around the strategic plan and intended outcomes, and finding opportunities for collaboration and synergy across functions; developing and implementing advanced strategies to mitigate complex barriers, constraints, and risks to execution; and driving strategic direction in response to a changing environment.

Minimum Qualifications:
  • Minimum four (4) years of experience in project management, forecasting, planning, consulting, strategy development and/or execution, or a directly related field.

  • Minimum two (2) years of experience in a leadership role with or without direct reports.

  • Bachelors degree in Business, Health Care Administration, Public Health, Economics, Finance, or related field AND minimum seven (7) years of experience in strategic planning, strategy facilitation, execution of large-scope strategic projects or directly related field OR minimum ten (10) years of experience in strategic planning, strategy facilitation, execution of large-scope strategic projects or directly related field.

Additional Requirements:
  • Knowledge, Skills, and Abilities (KSAs): Business Acumen; Business Planning; Applied Data Analysis; Financial Analysis; Financial Market Research; Business Relationship Management; Market Knowledge; Project Management; Risk Assessment; Time Management; Methodological Appropriateness; Business Strategy Leadership; Stress Tolerance; Presentation Skills
Preferred Qualifications:
  • Two (2) years of experience working in a large matrixed organization.
  • Two (2) years of Health Care experience.

PDN-a0724876-36fe-496b-81bd-4116741427e6

About Kaiser Permanente

At Kaiser Permanente, we’re all focused on helping people and providing high-quality, affordable health care services and to improve the health of our members and the communities we serve. Across our organization, we’re fiercely committed to our members, our mission, our communities, and each other. We know that each part of the Kaiser Permanente team is essential to our success. Together, we are more than 235,000 dedicated professionals working to advance Kaiser Permanente’s commitment to delivering a healthier tomorrow.

Driven by our collective passion at Kaiser Permanente, we strive to make health care more innovative and compassionate. With the wellness of our patients and our communities at heart, we work to revolutionize health and care from more than 650 locations in 8 states and D.C.

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Strategy & Experience Program Manager V
Kaiser Permanente
Denver, CO
Nov 26, 2025
Full-time
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