Supervisor, Sterile Processing
Job Description
Supervises and monitors the collection, decontamination, assembly, sterilization, and disinfection of instruments and equipment. Coordinates staff to prepare surgical trays and case carts. Implements sterile processing policies and procedures and guides audits of sterile processing performance. Monitors inventory and maintains records of all relevant instruments and equipment. Trains staff and evaluates training needs to identify opportunities to improve sterile processing services. Serves as a resource for team members on sterile processing activities. Collaborates with other departments and units to ensure efficient, safe, and effective instrument and equipment availability. Oversees technicians and staff to ensure compliance with applicable regulations and requirements in daily work. Conducts regular audits for compliance with relevant regulations and policies, tracking status of non-compliance issues and implementing corrective action plans.
Essential Responsibilities:
- Recommends developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement. Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes. Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.
- Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed. Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.
- Shares sterile processing knowledge with team members by: training staff on sterile processing techniques and procedures; evaluating training needs and identifying opportunities to improve sterile processing services; and serving as a resource for team members for sterile processing questions and issues.
- Supports the management of equipment inventory by: monitoring inventory levels to ensure adequate supplies and maintaining records of the age, use, and availability of all relevant instruments and equipment; training technicians and staff and implementing procedures to prevent wasted supplies/resources and reduce costs; and purchasing additional supplies as needed with approval from senior managers.
- Supervises the sterilization and processing of equipment by: supervising operations and monitoring tasks performed by technicians and staff to safely and efficiently collect, decontaminate, assemble, sterilize, and disinfect all instruments and equipment; coordinating staff to prepare surgical trays and case carts with appropriate instruments and equipment; implementing sterile processing policies and procedures to meet organizational needs; and guiding audits to identify gaps between sterile processing performance standards and actual performance and implementing corrective action plans based on audit results to improve processes.
- Promotes regulatory compliance by: overseeing technicians and staff to ensure compliance with applicable regulations and requirements in daily work; conducting regular audits for compliance with relevant regulations and policies; tracking status of identified problems of non-compliance and implementation of corrective action plans, escalating as needed; and maintaining required regulatory records and reports.
Minimum Qualifications:
- Minimum one (1) year of experience in a leadership role with or without direct reports.
- Minimum two (2) years of experience in sterile processing and/or processing reusable medical/surgical equipment/instruments.
- Bachelors degree in Health Care Administration, Public Health, Health Sciences, Business, or related field AND minimum three (3) years of experience in sterile processing, health care operations, health care administration, materials management, supply distribution, inventory control, or a directly related field OR Minimum six (6) years of experience in sterile processing, health care operations, health care administration, materials management, supply distribution, inventory control, or a directly related field.
- Registered Central Service Technician Certificate required at hire OR Sterile Processing Distribution Technician Certificate required at hire
- Knowledge, Skills, and Abilities (KSAs): Safety Management; Sterile Processing; Compliance Management; Maintain Files and Records; Delegation; Mentoring and Coaching; Medical Waste Management; Medical Sanitation and Infection Control; Hazardous Materials and Chemicals; Bloodborne Pathogen Knowledge; Instrumentation
- Certified Flexible Endoscope Reprocessor (CFER) OR Certified Endoscope Reprocessor (CER).
- Certified Healthcare Leader (CHL) OR Management in Sterile Processing (CSPM).
- CRST, CIS, CHL Preferred
- Three years of leadership with direct reports
Supervises and monitors the collection, decontamination, assembly, sterilization, and disinfection of instruments and equipment. Coordinates staff to prepare surgical trays and case carts. Implements sterile processing policies and procedures and guides audits of sterile processing performance. Monitors inventory and maintains records of all relevant instruments and equipment. Trains staff and evaluates training needs to identify opportunities to improve sterile processing services. Serves as a resource for team members on sterile processing activities. Collaborates with other departments and units to ensure efficient, safe, and effective instrument and equipment availability. Oversees technicians and staff to ensure compliance with applicable regulations and requirements in daily work. Conducts regular audits for compliance with relevant regulations and policies, tracking status of non-compliance issues and implementing corrective action plans.
Essential Responsibilities:
- Recommends developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement. Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes. Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.
- Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed. Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.
- Shares sterile processing knowledge with team members by: training staff on sterile processing techniques and procedures; evaluating training needs and identifying opportunities to improve sterile processing services; and serving as a resource for team members for sterile processing questions and issues.
- Supports the management of equipment inventory by: monitoring inventory levels to ensure adequate supplies and maintaining records of the age, use, and availability of all relevant instruments and equipment; training technicians and staff and implementing procedures to prevent wasted supplies/resources and reduce costs; and purchasing additional supplies as needed with approval from senior managers.
- Supervises the sterilization and processing of equipment by: supervising operations and monitoring tasks performed by technicians and staff to safely and efficiently collect, decontaminate, assemble, sterilize, and disinfect all instruments and equipment; coordinating staff to prepare surgical trays and case carts with appropriate instruments and equipment; implementing sterile processing policies and procedures to meet organizational needs; and guiding audits to identify gaps between sterile processing performance standards and actual performance and implementing corrective action plans based on audit results to improve processes.
- Promotes regulatory compliance by: overseeing technicians and staff to ensure compliance with applicable regulations and requirements in daily work; conducting regular audits for compliance with relevant regulations and policies; tracking status of identified problems of non-compliance and implementation of corrective action plans, escalating as needed; and maintaining required regulatory records and reports.
Minimum Qualifications:
- Minimum one (1) year of experience in a leadership role with or without direct reports.
- Minimum two (2) years of experience in sterile processing and/or processing reusable medical/surgical equipment/instruments.
- Bachelors degree in Health Care Administration, Public Health, Health Sciences, Business, or related field AND minimum three (3) years of experience in sterile processing, health care operations, health care administration, materials management, supply distribution, inventory control, or a directly related field OR Minimum six (6) years of experience in sterile processing, health care operations, health care administration, materials management, supply distribution, inventory control, or a directly related field.
- Registered Central Service Technician Certificate required at hire OR Sterile Processing Distribution Technician Certificate required at hire
- Knowledge, Skills, and Abilities (KSAs): Safety Management; Sterile Processing; Compliance Management; Maintain Files and Records; Delegation; Mentoring and Coaching; Medical Waste Management; Medical Sanitation and Infection Control; Hazardous Materials and Chemicals; Bloodborne Pathogen Knowledge; Instrumentation
- Certified Flexible Endoscope Reprocessor (CFER) OR Certified Endoscope Reprocessor (CER).
- Certified Healthcare Leader (CHL) OR Management in Sterile Processing (CSPM).
- CRST, CIS, CHL Preferred
- Three years of leadership with direct reports
About Kaiser Permanente
At Kaiser Permanente, we’re all focused on helping people and providing high-quality, affordable health care services and to improve the health of our members and the communities we serve. Across our organization, we’re fiercely committed to our members, our mission, our communities, and each other. We know that each part of the Kaiser Permanente team is essential to our success. Together, we are more than 235,000 dedicated professionals working to advance Kaiser Permanente’s commitment to delivering a healthier tomorrow.
Driven by our collective passion at Kaiser Permanente, we strive to make health care more innovative and compassionate. With the wellness of our patients and our communities at heart, we work to revolutionize health and care from more than 650 locations in 8 states and D.C.
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