Help make our client the best online selling platform. Do you have a strong record of conducting usability tests and driving excellent user research? Our client is looking for a usability specialist to be a part of the design team building easy, simple, and efficient user interfaces for our sellers to manage their online business. Focusing on the seller experience and a strong passion to advocate on the seller's behalf is an absolute must. You will also responsible for coordinating usability activities in the lab and communicating the findings with the other team members to help specify usability activities to meet product development needs.

Responsibilities

• Document best practices for conducting user research of sellers and help create a seller usability toolkit for conducting formal and informal user studies.
• Promote usability best practices with the selling organization, not just the design team.
• Conduct variety of user experience studies appropriate to the business objective, e.g., competitive reviews, focus groups, field studies, usability tests, surveys, cognitive walkthroughs, paired comparisons, structured interviews, contextual inquiry, task analysis, field studies, heuristic review, remote testing, and card sorting.
• Create tasks and materials needed for testing and define success criteria for each study.
• Presents usability study results and make actionable research-based recommendations to product team members.
• Observe user session, making notes for analysis and communicating the findings with the design team to ensure that usability findings are implemented correctly.
• Work with designers to analyze and refine wire frames and mockups prior to development to promote greater ease of use and positive consumer experience.

Qualifications

• Advanced degree in Cognitive or Experimental Psychology, Technical Communication, Human Computer Interaction, or equivalent experience
• Minimum of 7+ years experience doing user research and conducting formal usability studies.
• Demonstrated history of conducting usability studies and user research, including contextual inquiry, screening questions, plans, and reports.
• Skill and desire to promote user centered design to technical teams.
• Strong interest in user's everyday needs and workflow
• Teamwork and collaboration-oriented in a very dynamic group.
• Detail oriented and able to take on self-directed projects
• Communicate complex subject matter verbally or in written form.

The target hiring compensation range for this role is $45.70 to $50.78 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

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Our fast growing client is a global leader renowned for shaping the future and impacting millions worldwide! If you’re seeking an opportunity to work on cutting-edge initiatives and accelerate your career within a culture of bold ideas, we can connect you to your next great adventure. Contribute your talents in a place that values innovation, creativity, and leadership!

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.