Job#: 3014226

Job Description:

Job Summary

We are seeking a highly organized and detail-oriented team player to support our outsourced technology resource management functions. The ideal candidate will have exceptional efficiency, attention to detail, and strong Excel skills, including advanced VLOOKUP/XLOOKUP capabilities. This role requires the ability to merge and manage dynamic information across multiple, constantly changing systems, and to work effectively in an ambiguous environment while making logical decisions based on validated information and established processes.

Key Responsibilities

• Document and review all Active Directory & Build Request profiles; collaborate with Tech Leads to identify resource/role needs and create new profiles with updated software and Active Directory requirements.

• Manage resolution of ServiceNow PPM vs SAP Fieldglass time discrepancies.

• Calculate and report contract and resource metrics.

• Audit Fieldglass roster for accuracy.

• Monitor and update contractor expiration dates before sending to the Fieldglass PMO team.

• Track SLA, KPI, and CPI metrics.

• Track contractor onboarding lifecycle metrics.

• Partner with the Fieldglass PMO to ensure job posting submissions and updates.

Required Skills & Qualifications

• Strong Excel skills, including advanced VLOOKUP/XLOOKUP functionality.

• Ability to manage and reconcile data across disparate systems.

• Excellent organizational and communication skills, with frequent follow-up for data validation.

• Ability to work in an ambiguous environment and make logical decisions based on validated information.

• Comfortable handling information from multiple sources, including leadership, PMO teams, managers, and suppliers.

Preferred Skills

• Experience with SAP Fieldglass, Active Directory (AD), ServiceNow PPM, and Apptio.

Ideal Candidate Profile

• Highly detail-oriented and proactive in ensuring data accuracy.

• Strong problem-solving skills and ability to work independently while collaborating with multiple stakeholders.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.