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VP of TEM Participant Engagement Strategy

Merrimack, NH
Full-Time

Job Description

Job Description:

Please Note: We are unable to provide visa sponsorship for this role.

The Role

Fidelity Wealth's Tax-Exempt (TEM) Product Area is seeking an accomplished leader with a passion for engaging partners across Brokerage, Wealth, Fidelity Institutional, and Workplace Investing to enable customer experiences that drive lifetime engagement with Fidelity. As a leader engaged with multiple executives across various business units, you'll use your polished executive presence, passion for problem-solving, and persistent curiosity to forge partnerships, create and deliver on a strategic roadmap, and bring actionable value to the business. This position will report to the TEM Product Area Leader.

The Value You Deliver

As part of this leadership role, some key responsibilities will include:

  • Working with the leadership team to establish business direction and develop strategies

  • Develop and manage domain-wide mechanisms that build strategic alignment and multi year planning.

  • Develop/manage forward-looking comprehensive plan - anticipate needs/priorities, seek/incorporate input from leaders, identify/resolve issues, manage interdependencies, maintain/prioritize backlog, provide transparency - and manage/supervise follow-up items from key executive meetings

  • Design, coordinate and support executive management routines/meetings (quarterly planning, MYP planning, operating reviews, strategic alignment meetings, all associate meetings)

  • Support the oversight and program management of ad hoc initiatives where necessary (e.g., investment portfolio management/transparency, cross-BU initiatives, executive scorecards/important metrics & KPIs)

  • Continuously scan marketplace and competitive landscape to identify and launch the next generation of business initiatives to meet client needs.

  • Lead select strategic initiatives as needed.

The Expertise and Skills You Bring

  • Bachelor's degree required

  • 12+ years of general management and strategy experience in financial services

  • Demonstrated competencies to negotiate and influence at all levels within an organization

  • Strong both written and verbal communications and ability to translate business context, challenges and strategy into executive level presentation

  • Successful track record partnering across multiple business units to create alignment and drive execution prioritization

  • Innovative, forward-thinker who quickly understands the context, comfortable challenging the status quo

  • Strong interpersonal and organization skills including the ability to lead by influence and build relationships at all organization levels

  • Skilled at working with executive leadership team with competing priorities and key dependencies.

  • Strong executive presence, with significant executive briefing skills

The Team

TEM provides retirement plan services to benefit leaders and their employees at not-for-profit organizations (i.e., healthcare systems, colleges & universities). Our dedicated business unit includes client-facing associates (i.e., relationship managers, communications consultants, financial planners), an analytics team and product developers.

The base salary range for this position is $130,000-264,000 USD per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Certifications:

Category:

Product ManagementPDN-a05c2961-0c1b-42ae-8be7-59928b1ac0db

Job Description:

Please Note: We are unable to provide visa sponsorship for this role.

The Role

Fidelity Wealth's Tax-Exempt (TEM) Product Area is seeking an accomplished leader with a passion for engaging partners across Brokerage, Wealth, Fidelity Institutional, and Workplace Investing to enable customer experiences that drive lifetime engagement with Fidelity. As a leader engaged with multiple executives across various business units, you'll use your polished executive presence, passion for problem-solving, and persistent curiosity to forge partnerships, create and deliver on a strategic roadmap, and bring actionable value to the business. This position will report to the TEM Product Area Leader.

The Value You Deliver

As part of this leadership role, some key responsibilities will include:

  • Working with the leadership team to establish business direction and develop strategies

  • Develop and manage domain-wide mechanisms that build strategic alignment and multi year planning.

  • Develop/manage forward-looking comprehensive plan - anticipate needs/priorities, seek/incorporate input from leaders, identify/resolve issues, manage interdependencies, maintain/prioritize backlog, provide transparency - and manage/supervise follow-up items from key executive meetings

  • Design, coordinate and support executive management routines/meetings (quarterly planning, MYP planning, operating reviews, strategic alignment meetings, all associate meetings)

  • Support the oversight and program management of ad hoc initiatives where necessary (e.g., investment portfolio management/transparency, cross-BU initiatives, executive scorecards/important metrics & KPIs)

  • Continuously scan marketplace and competitive landscape to identify and launch the next generation of business initiatives to meet client needs.

  • Lead select strategic initiatives as needed.

The Expertise and Skills You Bring

  • Bachelor's degree required

  • 12+ years of general management and strategy experience in financial services

  • Demonstrated competencies to negotiate and influence at all levels within an organization

  • Strong both written and verbal communications and ability to translate business context, challenges and strategy into executive level presentation

  • Successful track record partnering across multiple business units to create alignment and drive execution prioritization

  • Innovative, forward-thinker who quickly understands the context, comfortable challenging the status quo

  • Strong interpersonal and organization skills including the ability to lead by influence and build relationships at all organization levels

  • Skilled at working with executive leadership team with competing priorities and key dependencies.

  • Strong executive presence, with significant executive briefing skills

The Team

TEM provides retirement plan services to benefit leaders and their employees at not-for-profit organizations (i.e., healthcare systems, colleges & universities). Our dedicated business unit includes client-facing associates (i.e., relationship managers, communications consultants, financial planners), an analytics team and product developers.

The base salary range for this position is $130,000-264,000 USD per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Certifications:

Category:

Product ManagementPDN-a05c2961-0c1b-42ae-8be7-59928b1ac0db

About Fidelity Investments

At Fidelity, since our founding in 1946, we have been dedicated to strengthening and security our clients’ financial well-being through exceptional service and innovative solutions. We empower over ~50 million people to achieve their most important financial goals, manage employee benefit programs for nearly 24,000 businesses, and support more than 16,000 wealth management firms and institutions with cutting-edge investments and technology. Our diverse business portfolio and independence provide us with a comprehensive view of the market and the stability to deliver long-term value for our customers. As the financial industry evolves and customer needs grow more complex, Fidelity continues to reinvent, innovate, and transform to meet the challenges of tomorrow’s financial landscape.
 

*Specifically serviced by our Clearing & Custody team within Fidelity Institutional

 

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. To learn more about temporary positions at Fidelity Investments, visit FidelityTalentSource.com.

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VP of TEM Participant Engagement Strategy
Fidelity Investments
Merrimack, NH
Nov 15, 2025
Full-time
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