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Access Services Coordinator - Part Time

Baylor Scott & White Health

Denton, TX

Access Services Coordinator - Part Time

Baylor Scott & White Health

Denton, TX

Jan 17, 2025

Healthcare Services

Job Description

JOB SUMMARY

The Access Services Coordinator is accountable for assisting the Supervisor and Manager in coordinating the daily Access Services activities. This position assists in leading staff members during each shift, helping staff training, maintaining quality and managing work volumes. This position also performs daily financial services activities.

ESSENTIAL FUNCTIONS OF THE ROLE

Monitors the day-to-day activities of the team according to performance standard goals.
Assists in allocating and managing staff work functions in relation to work volume.
Delivers feedback to staff on performance and quality standards.
Initiates recommendations regarding process and efficiency improvements.
Performs daily financial services activities, to include performing pre-registration, point of service collections, insurance verification, workflow monitoring, and data collection and review.
Assists with project development and implementation.
Assists with in-service education related to various departmental functions as well as related computer systems.
Assists in monitoring registration accuracy and quality compliance.
Attends department related seminars and provides new and updated information to all staff.
Interacts as a team member representing Access Services, and serves as a member of designated committees and attends appropriate meetings as directed.

KEY SUCCESS FACTORS

Ability to maintain effective communication with internal and external customers, via verbal, written and computer skills.
Requires knowledge of general insurance terminology to include, but not limited to, governmental and commercial payers.
Excellent problem solving and critical thinking skills.
Proven written and verbal communication skills.
Requires good listening and communication skills, and professional telephone etiquette.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health or suffering patients in addition to life or death situations.
Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
Proficient typing and keyboarding skills. Basic computer skills and Microsoft Office.
Works Autonomously and self-starter.
Ability to maintain patient confidentiality in accordance with HIPPA guidelines.

BENEFITS

Our competitive benefits package includes the following

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

EDUCATION - Associate's or 2 years of work experience above the minimum qualification
EXPERIENCE - 2 Years of Experience

JOB SUMMARY

ESSENTIAL FUNCTIONS OF THE ROLE

Monitors the day-to-day activities of the team according to performance standard goals.
Assists in allocating and managing staff work functions in relation to work volume.
Delivers feedback to staff on performance and quality standards.
Initiates recommendations regarding process and efficiency improvements.
Performs daily financial services activities, to include performing pre-registration, point of service collections, insurance verification, workflow monitoring, and data collection and review.
Assists with project development and implementation.
Assists with in-service education related to various departmental functions as well as related computer systems.
Assists in monitoring registration accuracy and quality compliance.
Attends department related seminars and provides new and updated information to all staff.
Interacts as a team member representing Access Services, and serves as a member of designated committees and attends appropriate meetings as directed.

KEY SUCCESS FACTORS

Ability to maintain effective communication with internal and external customers, via verbal, written and computer skills.
Requires knowledge of general insurance terminology to include, but not limited to, governmental and commercial payers.
Excellent problem solving and critical thinking skills.
Proven written and verbal communication skills.
Requires good listening and communication skills, and professional telephone etiquette.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health or suffering patients in addition to life or death situations.
Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
Proficient typing and keyboarding skills. Basic computer skills and Microsoft Office.
Works Autonomously and self-starter.
Ability to maintain patient confidentiality in accordance with HIPPA guidelines.

BENEFITS

Our competitive benefits package includes the following

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

EDUCATION - Associate's or 2 years of work experience above the minimum qualification
EXPERIENCE - 2 Years of Experience

About Baylor Scott & White Health

As the largest not-for-profit health system in the state of Texas, Baylor Scott & White promotes the health and well-being of every individual, family and community it serves. It is committed to making quality care more accessible, convenient, and affordable through its integrated delivery network, which includes the Baylor Scott & White Health Plan, Baylor Scott & White Research Institute, the Baylor Scott & White Quality Alliance and its leading digital health platform – MyBSWHealth. Through 51 hospitals and more than 1,100 access points, including flagship academic medical centers in Dallas, Fort Worth and Temple, the system offers the full continuum of care, from primary to award-winning specialty care. Founded as a Christian ministry of healing more than a century ago, Baylor Scott & White today serves more than three million Texans.

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Access Services Coordinator - Part Time

Baylor Scott & White Health

Denton, TX

Jan 17, 2025

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