Job Description
Resp & Qualifications
CANDIDATES MUST LIVE IN THE MD, DC, NORTHEN VA AREA IN ORDER TO TRAVEL INTO THE OFFICES AND FOR CLIENT MEETINGS AND STAFF MEETINGS.
CURRENT HEALTH AND LIFE LICENSE IS REQUIRED.
PURPOSE:
As a key member of our Account Management Team, the Account Manager II plays a pivotal role in driving client success and business growth. This position combines strategic consulting, relationship management, and marketing expertise to deliver exceptional value to our clients. Youll serve as a trusted advisor, promoting our suite of benefits and services, and leading initiatives that enhance client satisfaction, increase enrollment, and strengthen long-term partnerships.
ESSENTIAL FUNCTIONS:
- Drive Growth & Engagement: Lead the charge in growing group enrollment by marketing directly to client associates. Plan and execute impactful communication and education strategies that resonate with diverse employee populations.
- Be a Trusted Advisor: Build and maintain strong, consultative relationships with senior-level decision-makers. Provide expert guidance on benefit design, renewal strategies, and implementation planning.
- Lead Client-Facing Initiatives: Independently conduct on-site and virtual meetings with employers and employees across multiple locations. Travel in and out of the state to deliver high-touch service and ensure client satisfaction.
- Solve Complex Challenges: Use your benefit expertise and business acumen to resolve escalated issues, assess risk, and collaborate with internal and external stakeholders to deliver timely, effective solutions.
- Deliver Strategic Value: Partner with clients to develop and implement structured benefit programs, including open enrollment campaigns, wellness initiatives, and third-party integrations.
- Ensure Compliance & Insight: Stay ahead of regulatory changes and industry trends. Educate clients on legal developments and ensure benefit programs remain compliant with federal and state laws.
QUALIFICATIONS:
Education Level: Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience: 3 years experience in sales, sales support, implementation, benefit administration or Account Management.
Knowledge, Skills and Abilities (KSAs)
- Exceptional communication and presentation skills.
- Strong problem-solving and organizational abilities.
- Proficiency in Microsoft Word and Excel; PowerPoint a plus.
- Deep understanding of employee benefits and insurance regulations.
- Ability to manage multiple priorities and deliver outstanding service under pressure
Licenses/Certifications:
Current health and life license for the jurisdictions of Maryland, DC, and Virginia Upon Hire Required.
Travel Requirements:
- Approximately 10% travel year-round (local and national)
- Up to 40% travel during Q4 to support peak enrollment season
Salary Range: $52,000 - $84,500
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship.
#LI-KL1
Resp & Qualifications
CANDIDATES MUST LIVE IN THE MD, DC, NORTHEN VA AREA IN ORDER TO TRAVEL INTO THE OFFICES AND FOR CLIENT MEETINGS AND STAFF MEETINGS.
CURRENT HEALTH AND LIFE LICENSE IS REQUIRED.
PURPOSE:
As a key member of our Account Management Team, the Account Manager II plays a pivotal role in driving client success and business growth. This position combines strategic consulting, relationship management, and marketing expertise to deliver exceptional value to our clients. Youll serve as a trusted advisor, promoting our suite of benefits and services, and leading initiatives that enhance client satisfaction, increase enrollment, and strengthen long-term partnerships.
ESSENTIAL FUNCTIONS:
- Drive Growth & Engagement: Lead the charge in growing group enrollment by marketing directly to client associates. Plan and execute impactful communication and education strategies that resonate with diverse employee populations.
- Be a Trusted Advisor: Build and maintain strong, consultative relationships with senior-level decision-makers. Provide expert guidance on benefit design, renewal strategies, and implementation planning.
- Lead Client-Facing Initiatives: Independently conduct on-site and virtual meetings with employers and employees across multiple locations. Travel in and out of the state to deliver high-touch service and ensure client satisfaction.
- Solve Complex Challenges: Use your benefit expertise and business acumen to resolve escalated issues, assess risk, and collaborate with internal and external stakeholders to deliver timely, effective solutions.
- Deliver Strategic Value: Partner with clients to develop and implement structured benefit programs, including open enrollment campaigns, wellness initiatives, and third-party integrations.
- Ensure Compliance & Insight: Stay ahead of regulatory changes and industry trends. Educate clients on legal developments and ensure benefit programs remain compliant with federal and state laws.
QUALIFICATIONS:
Education Level: Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience: 3 years experience in sales, sales support, implementation, benefit administration or Account Management.
Knowledge, Skills and Abilities (KSAs)
- Exceptional communication and presentation skills.
- Strong problem-solving and organizational abilities.
- Proficiency in Microsoft Word and Excel; PowerPoint a plus.
- Deep understanding of employee benefits and insurance regulations.
- Ability to manage multiple priorities and deliver outstanding service under pressure
Licenses/Certifications:
Current health and life license for the jurisdictions of Maryland, DC, and Virginia Upon Hire Required.
Travel Requirements:
- Approximately 10% travel year-round (local and national)
- Up to 40% travel during Q4 to support peak enrollment season
Salary Range: $52,000 - $84,500
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship.
#LI-KL1
About CareFirst BlueCross BlueShield
Named by the Ethisphere Institute as one of the “World’s Most Ethical Companies” for 10 consecutive years.
CareFirst. It’s not just our name. It’s our promise. Over 3.5 million people trust us with their healthcare needs, and we take this responsibility seriously.
Our vision for healthcare is clear. Quality care should be easy to afford, easy to use and available to everyone. And what we’re building for you is exactly what we expect for ourselves and those we love.
Every day, we make a meaningful difference in the communities where we live and work. We solve real problems for the people we serve with equal parts empathy and urgency—simplifying the complex, delivering tailored solutions and stepping forward with new ideas.
RECRUITMENT FRAUD NOTICE: CareFirst is aware of an increase in fraudulent job offers being made on behalf of our recruitment team. Legitimate CareFirst recruiters will always contact you from an email address ending in “@carefirst.com” and will never ask for a payment in exchange for a job opportunity or ask you to submit sensitive personal information via email, phone, or text.
COVID-19 VACCINATION NOTICE: As a leading healthcare organization, it is our responsibility to do our part to help end this pandemic and protect the health and well-being of our members, workforce, communities, businesses and partners. Our recruiters continue to fill open positions. Interviews and other processes are being modified to protect the safety of our candidates and team members. Effective November 1, 2021, COVID-19 full vaccination is required for all employees, including those who work remotely today or in the future. CareFirst will comply with all state and local laws regarding vaccine mandates. Medical and religious exemptions will be made where appropriate using our standard vaccine exemption processes.
Independent licensee of BCBSA.
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