Job Summary

The Hospital Dentistry Administrative Assistant Senior provides essential administrative and project support to faculty, leadership, residents, and staff. This senior-level role requires advanced proactive administrative expertise, including the ability to anticipate needs and apply an investigative mindset. The Administrative Assistant Senior manages complex demands, effectively balancing competing priorities with sound judgment and discretion. This position is vital to the section?s operations and fosters a professional, service-oriented environment through strong collaboration both internally and externally.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

• Manage complex calendars, coordinating schedules for faculty and department leadership.
• Assist with faculty credentialing, reappointments, promotions, and compliance-related documentation.
• Draft, edit, and distribute professional correspondence, departmental communications, and official memos.
• Coordinate logistics for departmental events.
• Facilitate faculty registration for continuing education and manage membership dues.
• Coordinate and prepare domestic and international travel arrangements in compliance with policies.
• Process reimbursements, reconcile PCard transactions, and manage invoices ensuring adherence to financial regulations.
• Oversee ordering and inventory management of office and clinical supplies.
• Foster a professional, respectful work environment and provide exceptional customer service; perform additional duties as assigned.

Required Qualifications*

• Typically requires a high school education or equivalent
• A minimum of 4 years of related experience 
• Exceptional organizational skills and attention to detail.
• Ability to prioritize tasks while handling multiple responsibilities and changing priorities.
• Excellent written and verbal communication.
• Proficiency in relevant software platforms (Microsoft Office Suite, Zoom).
• Strong interpersonal skills and commitment to excellent customer service.
• High level of problem solving and critical thinking. Analyzing complex information requests and determining complex trends.

Desired Qualifications*

• Comprehensive knowledge of organization's policies and practices.
• Previous experience working in an academic medical institution or similar setting. 
• Proficiency in Emburse, MPathways, Canvas, OPS.
• Associates degree or equivalent combination of education and experience.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.