Job Summary

Job Description

Responsibilities:

• OTC (Order to Cash) team member would be responsible for maintenance and enhancement of IS Applications supporting Order to Cash and related business functions.
• Build relationships, network and work closely with business users and business leadership to define business processes, roadmaps, priorities and execute IS projects.
• Learn and gain expertise of Medline business processes, map out process flows and identify areas for improvement with process change or system improvements.
• Work closely with the business community to elicit, define and document requirements, business goals, and deliver IS solutions per business-mandated deadlines.
• Ensure the highest level of systems availability and demonstrate a sense of urgency to support the needs of the organization.
• Collaborate with technical and functional teams to evaluate & propose design alternatives, and deliver optimum solution, while minimizing impact to system stability and performance.
• Present ideas, designs and areas of expertise to business user groups, including management
• Own and lead delivery of projects and drive projects to closure with little or no supervision and follow-ups from business or IS supervisors.
• Communicate system issues and impacts to business stakeholders in clear non-technical terms.
• Document detailed requirements, solution design and test plans using standard templates as part of Medline’s SDLC and Agile Methodologies.
• Carry out functional testing and assist the QA review process for Change Approvals.
• Assist team manager in determining scope and impact of enhancement requests, estimating effort, developing detailed project plans with timeline, manage cutover tasks, track delivery to timelines and communicate status with appropriate cadence.
• Plan, document and conduct knowledge transition activities for newly implemented functionality to team members and business users.
• Demonstrate a strong “Get it Done” attitude by driving initiatives to closure through proactive stakeholder engagement, consistent follow-ups, and timely escalation when necessary.
• Actively participate in monitoring, maintaining, supporting and enhancing our OTC System Landscape including, but not limited, to SAP ECC and SAP S/4 HANA, Vistex, Tableau, SQL Composite Queries, Paymetrics, Vertex and other Tools. Learn and Gain experience of Medline tools and applications including ability to use SQL query systems.
• Provide off-hours support as needed including, participating in the on-call rotation.
• Maintain a calm and professional demeanor at all times and consistently interact professionally and productively with all levels of Medline employees.
• Follow Medline’s Code of Ethics and other corporate policies.

Qualifications:

• Bachelor’s degree in computer science, Information Systems, or related field.
• Strong hands-on SAP SD configuration experience, including experience in integration with other systems and modules.
• Proven ability to analyze, research, assess and implement SAP solutions
• Broad functional and process knowledge of the core business processes for order processing, delivery processing, logistics execution, freight charges, billing, pricing, agreements and rebates.
• Experience with web based ordering systems, SAP Based APIs, SAP based webservices, BAPI and RFC Calls, IDOC based integrations is preferred.
• Excellent verbal and written communication skills, and ability to translate business processes or concepts into technical requirements.
• The ability to identify the impact of process or data across more than one functional area or SAP module is necessary.
• SQL Querying, HANA Studio and Tableau experience is nice to have.
• Must be highly motivated and dependable with excellent communication and collaboration skills.
• Ability to work under pressure to meet deadlines, able to multitask and prioritize as needed.
• Excellent data analysis and analytical skills along with the ability to debug and trouble-shoot issues.
• Proficient in MS Office suite (Word, Excel, PowerPoint, Access, Visio) software and able to learn Medline debugging, querying and reporting tools such as SQL, HANA Studio, Tableau and other proprietary Medline tools.
• The ability to successfully interact with off-site team members and work in a matrix environment is required.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.