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Assistant Food & Beverage Manager

New York City, NY
Full-Time

Job Description

Park Hyatt New York

This person oversees the different functions of the food and beverage areas including banquets, restaurant, room service and bar at different times within the hotel. Responsibilities may include scheduling and training of staff.

  • Oversee daily operations ensuring compliance with health, safety, and quality standards.
  • Coordinate with the kitchen staff to ensure timely preparation and delivery of food and beverages
  • Handle customer complaints and feedback, ensuring guest satisfaction and implementing improvements as necessary
  • Monitor financial transactions and budget adherence, including payroll

Salary Hourly Range:56,000-79,000


Responsibilities include:

  • Support hotel leadership by developing and assuming key management responsibilities
  • Assume the role of liaison between all departments within the food & beverage division and all other hotel departments
  • Supervise departmental performance and provide them council
  • Manage hourly room service and restaurant employees through scheduling, payroll, training, coaching, evaluating and hiring
  • Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
  • Monitor ordering, labor cost, and quality and consistency on a daily basis ensuring financial performance and control
  • Ensure proper safety and sanitation of all kitchen facilities and equipment
  • Organize and facilitate departmental meetings, training and goals setting
  • Salary Range: $56,000-79,000

    Qualifications

    • Previous experience in Hotel Room Service, Stewarding, Fine Dining, and Beverage strongly preferred.
    • Possess strong leadership, communication, organization and relationship skills
    • Experience with training, financial management and customer service
    • Proficient in general computer knowledge
    • A true desire to exceed guest expectations in a fast paced customer service environment
    • Previous luxury brand experience preferred
    • Previous experience with managing in a union environment strongly preferred
    • Ability to work a flexible schedule including nights, weekends, and holidays
    PDN-9f143c95-c6da-4618-a58e-89956020123c

    Park Hyatt New York

    This person oversees the different functions of the food and beverage areas including banquets, restaurant, room service and bar at different times within the hotel. Responsibilities may include scheduling and training of staff.

    • Oversee daily operations ensuring compliance with health, safety, and quality standards.
    • Coordinate with the kitchen staff to ensure timely preparation and delivery of food and beverages
    • Handle customer complaints and feedback, ensuring guest satisfaction and implementing improvements as necessary
    • Monitor financial transactions and budget adherence, including payroll

    Salary Hourly Range:56,000-79,000


    Responsibilities include:

  • Support hotel leadership by developing and assuming key management responsibilities
  • Assume the role of liaison between all departments within the food & beverage division and all other hotel departments
  • Supervise departmental performance and provide them council
  • Manage hourly room service and restaurant employees through scheduling, payroll, training, coaching, evaluating and hiring
  • Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
  • Monitor ordering, labor cost, and quality and consistency on a daily basis ensuring financial performance and control
  • Ensure proper safety and sanitation of all kitchen facilities and equipment
  • Organize and facilitate departmental meetings, training and goals setting
  • Salary Range: $56,000-79,000

    Qualifications

    • Previous experience in Hotel Room Service, Stewarding, Fine Dining, and Beverage strongly preferred.
    • Possess strong leadership, communication, organization and relationship skills
    • Experience with training, financial management and customer service
    • Proficient in general computer knowledge
    • A true desire to exceed guest expectations in a fast paced customer service environment
    • Previous luxury brand experience preferred
    • Previous experience with managing in a union environment strongly preferred
    • Ability to work a flexible schedule including nights, weekends, and holidays
    PDN-9f143c95-c6da-4618-a58e-89956020123c

    About Hyatt Hotels Corporation

    Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. With more than 100,000 colleagues across 54 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be their best, and such authentic connection inspires the way we care for each other and for our guests. As we continue to grow, we don’t lose sight of what’s most important— people. Hyatt is a company that was built by family. It’s a workplace where coworkers become friends. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.


    We care for the wellbeing of our colleagues, guests, owners, and communities and are committed to advancing a culture of opportunity for all. We believe that embedding DE&I in every part of our business is the manifestation of our purpose - to care for people so they can be their best. This means everyone with no exceptions.  We are committed to ensuring diversity, equity, and inclusion is reflected across our actions and behaviors, policies and procedures, workplace environment and culture.  Our Change Start Here commitments outline key DE&I goals around (i) who we employ, develop, and advance, (ii) who we support, and (iii) who we buy from and work with.

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    Assistant Food & Beverage Manager
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