Job Summary

Coordinate contracted and non-contracted pricing for Medline customers regarding both branded and non-branded products. Communicate with various parties on all aspects concerning pricing. Manage price change expectations related to contracts and non-contracted pricing. Cultivate the day- to-day relationships with sales team. Communicate and correct pricing misalignments, and ensure customer satisfaction. Work with sales and product management team to improve and optimize Medline’s profitability and pricing related initiatives, questions and requests.

Job Description

Job Responsibilities:

• Address all pricing requests coming in from sales team.

• Respond to requests for creating or editing pricing conditions from sales force and divisional personnel via email and phone.

• Must manipulate large amounts of data in Excel efficiently and accurately.

• Identify pricing issues, address inquiries, and provide necessary support resulting from contract operations.

• Manage pricing requests from initiation through completion and communicate results accordingly.

• Analyze, interpret, and determine best course of action to resolve issues related to pricing and communicate relevant updates and trend observation to sales team.

• Manage price change expectations related to contracts and non-contracted pricing.

• Edit sales orders to ensure that the customer is billed correctly. Update costing conditions by item. Identify errors in contract connections, contract costs and/or customer sell price. Analyze manufacturer price increases and its impact to Medline product pricing.

• Work with sales teams and vendor contract department to ensure connection of local contracts are completed.

• Complete capital quotes for the sales teams.

• Document and review key processes and SOPs with an eye towards improvement.

• Create, maintain, and develop relationships with sales teams.

• Coordinate meetings between sales team to ensure customer expectations are being met and timely action is taken to address pricing issues.

Minimum Job Requirements:

Education

• Bachelor’s Degree.

Knowledge / Skills / Abilities

• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

• Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

• Ability to work through details of a problem, overcoming obstacles, and reaching a positive and successful solution.

• Strong communication skills with various audiences.

• Strong presentation skills.

• Ability to collaborate with internal and external resources.

Preferred Job Qualifications:

Work Experience

• Business or administrative support experience preferred.

• Customer service experience in a high call volume environment.

• SAP, Vistex, CRM

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$52,520.00 - $73,320.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

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