Associate Director, US Field and Channel Insights

King of Prussia, CSL Behring, PA
Full-Time

Job Description

Main Responsibilities and Accountabilities:

Position Qualifications and Experience Requirements:

  • Accountable for the analysis and the generation of subnational and channel performance insights
  • Execute analytics projects related to key customer or subnational views
  • Implement a framework for integrating primary and secondary data sources to monitor performance and identify geographic trends across key customer channels (e.g., HCPs, HCOs, patients, SPs, payers)
  • Partner with cross-functional leads to enhance business tools/processes, identify areas of improvement, and share best practices related to data and reporting
  • Collaborate with field and account managers to support review performance and gather field intelligence
  • Support strategic pull-through of brand initiatives related to accounts and channels
  • Operationalize collaborative forums with field and corporate accounts leads to support strategic priorities, share intelligence, and generate actionable insights
  • Manage and deliver communication of account and channel performance narratives to commercial stakeholders

Education

Bachelor of Arts or Science in business, life sciences, or related field.

Experience

  • 10+ years of experience in the commercial pharmaceutical or biotech industry

  • Strong interpersonal skills to quickly build rapport and credibility with CSL leaders and key external stakeholders.

  • Demonstrates competencies in problem solving, operations, execution and project management.

  • Ability to manage multiple projects and stakeholders

  • Excellent negotiation, communication, and relationship-building abilities

  • Knowledge of relevant business, legal, and compliance requirements

.

Our Benefits

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.

Do work that matters at CSL Behring!

PDN-a0642c1d-3ff2-481b-8e84-69bef01ac1aa

Main Responsibilities and Accountabilities:

Position Qualifications and Experience Requirements:

  • Accountable for the analysis and the generation of subnational and channel performance insights
  • Execute analytics projects related to key customer or subnational views
  • Implement a framework for integrating primary and secondary data sources to monitor performance and identify geographic trends across key customer channels (e.g., HCPs, HCOs, patients, SPs, payers)
  • Partner with cross-functional leads to enhance business tools/processes, identify areas of improvement, and share best practices related to data and reporting
  • Collaborate with field and account managers to support review performance and gather field intelligence
  • Support strategic pull-through of brand initiatives related to accounts and channels
  • Operationalize collaborative forums with field and corporate accounts leads to support strategic priorities, share intelligence, and generate actionable insights
  • Manage and deliver communication of account and channel performance narratives to commercial stakeholders

Education

Bachelor of Arts or Science in business, life sciences, or related field.

Experience

  • 10+ years of experience in the commercial pharmaceutical or biotech industry

  • Strong interpersonal skills to quickly build rapport and credibility with CSL leaders and key external stakeholders.

  • Demonstrates competencies in problem solving, operations, execution and project management.

  • Ability to manage multiple projects and stakeholders

  • Excellent negotiation, communication, and relationship-building abilities

  • Knowledge of relevant business, legal, and compliance requirements

.

Our Benefits

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.

Do work that matters at CSL Behring!

PDN-a0642c1d-3ff2-481b-8e84-69bef01ac1aa

About CSL

For over a century, we’ve been an unstoppable force, from developing medicines that save and improve lives to vaccines that protect them. Today, with the combined expertise of CSL Behring (with oversight to CSL Plasma), CSL Seqirus, and CSL Vifor—and our singular commitment to relentlessly innovate—CSL’s offerings are more diverse than ever to help ensure patients and people everywhere get the treatments they deserve. We’re always improving so life can, too.

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Associate Director, US Field and Channel Insights
CSL
King of Prussia, CSL Behring, PA
Nov 19, 2025
Full-time
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