Job#: 2064969

Job Description:

POSITION: Banking Operations Manager

DURATION: Full-time salaried position

LOCATION: Onsite in Encinitas CA OR Riverside CA OR San Marcos CA

PAY RANGE: $100,000 - $115,000 annually based on experience

JOB SUMMARY:

Under the direction of the Director of Operations Administration, the Manager, Banking Operations, will oversee all Branches, Branch Operations and Deposit system applications. The duties require an efficient, detailed and organized individual with the ability to perform complex tasks in a timely manner without direct supervision. The position requires an understanding of and has a very good understanding of the banking products and services designed for business and consumer customers and knowledge of all applicable regulations that affect Branch and Deposit Operations.

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PRIMARY RESPONSIBILITIES

• Oversight of team’s workflow, service, accuracy and processes to meet banks overall strategic goals
• Responsible for bank department procedures, ensuring that they are accurate and adhere to Policy
• Teller Cash Dispensers
• Training Coordinator for Deposit Products
• Responsible for reviewing and signing off on all Branch Monthly Certifications; including and not limited to directing branch cash audits.
• Responsible for Branch Audits including but not limited to responses and remediations, if applicable
• Assist with Deposit Risk Assessment
• Knowledgeable of deposit risk and fraud

SUPERVISORY RESPONSIBILITIES:

• Provides coaching and mentoring to Branch Managers and develops a strong and cohesive team.
• Work closely with the Director of Operations Administration for process improvement, department growth and succession planning.
• Handles all Branch communications
• Conducts Branch Manager Meetings at least Quarterly focused around:
• Staff development
• Operations and compliance
• Oversight of all HR activities for Branch staff which includes any written disciplinary action and annual performance evaluations.
• Approve all Branch Managers vacation/sick time
• Back-up approval of all branch staff time sheets

ADDITIONAL RESPONSIBILITIES

• Manages Branch Vendors
• Branch Security Officer for all locations
• Responsible for Fiserv Deposit application system; preferred not required:
• Deposit products specifications (DDA, SAV, COD)
• Deposit Rates indexes (DDA, SAV, COD)
• New Product Implementation
• Project Implementation Leader (New, Enhancements)
• Integrated Teller
• Makes sound judgements regarding internal/external customer service and risk to the bank; effectively balancing both
• Responsible for compliance with applicable laws, rules and regulations impacting all responsibilities.
• Provide great service to internal and external customers
• Completion of required training assigned by due date
• Duties will be conducted in accordance with all regulatory requirements including those specified in bank’s Policies and Procedures
• Embrace bank’s mission statement and incorporate it into their daily interactions. Incumbent may be assigned other duties as assigned by supervisor/manager

KNOWLEDGE AND SKILL REQUIREMENTS:

• Fiserv Product development knowledge, specifically Premier Core; preferred not required Excellent written and verbal communication.
• Great interpersonal skills.
• Ability to motivate teams to produce quality results
• Manage tight timeframes
• Lead multiple projects.
• Facilitate group meetings
• Work requires a willingness to work a flexible schedule.
• Time management, prioritizing, multi-tasking and communication skills

EDUCATION AND EXPERIENCE REQUIREMENTS:

The specific minimum competencies (education and experience) required to perform this job successfully. An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.

• Minimum of 10+ years of banking experience
• Must be a Leader and Mentor
• Organized, detail oriented and focused on priorities and efficiency
• Excellent time management, prioritizing, multi-tasking and communication skills Proficiency in Microsoft Applications such as Word, Excel, Outlook, Teams, PowerPoint Knowledge of banking deposits applications and operations; preferably Fiserv
• Knowledge of basic math and problem solving
• Must have a high school diploma or equivalent.
• Knowledge of, adherence to the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the bank’s customer identification program (CIP) rules, observing all Bank policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.