Job Description
Are you experienced in determining eligibility for TANF, SNAP, and Medicaid? Do you have a deep understanding of policies and procedures-and know your way around VaCMS like a pro? If so, we want to connect with you about an exciting opportunity to make a meaningful impact with the City of Chesapeake's Department of Human Services!
We're looking for a skilled and motivated Benefits Program Worker II - Intake to join our team of professionals who are committed to helping individuals and families access vital public benefits and services.
In This Role, You Will:
- Conduct client interviews and perform in-depth assessments to determine eligibility for financial and medical assistance programs
- Navigate complex benefit program policies with confidence and accuracy
- Use VaCMS and other systems to process applications, track cases, and document outcomes
- Make timely, sound decisions and ensure all required documentation is accurate and up to date
- Refer clients to public and private resources that support their overall well-being
- Maintain a strong focus on service delivery and continuous quality improvement
What We're Looking For:
- Prior experience determining eligibility for TANF, SNAP, and Medicaid
- Proficiency in Virginia Case Management System (VaCMS)
- Strong policy comprehension, communication, and decision-making skills
- A commitment to public service and a passion for helping others
Why Join Us?
- Be a vital part of a team that supports the health and stability of our community
- Work in a supportive, fast-paced environment where no two days are alike
- Opportunities for professional development and career growth
- Competitive pay and great benefits in a mission-driven workplace
If you're ready to bring your experience, expertise, and empathy to a team that values your contributions-apply today and be part of something that truly matters.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Are you experienced in determining eligibility for TANF, SNAP, and Medicaid? Do you have a deep understanding of policies and procedures-and know your way around VaCMS like a pro? If so, we want to connect with you about an exciting opportunity to make a meaningful impact with the City of Chesapeake's Department of Human Services!
We're looking for a skilled and motivated Benefits Program Worker II - Intake to join our team of professionals who are committed to helping individuals and families access vital public benefits and services.
In This Role, You Will:
- Conduct client interviews and perform in-depth assessments to determine eligibility for financial and medical assistance programs
- Navigate complex benefit program policies with confidence and accuracy
- Use VaCMS and other systems to process applications, track cases, and document outcomes
- Make timely, sound decisions and ensure all required documentation is accurate and up to date
- Refer clients to public and private resources that support their overall well-being
- Maintain a strong focus on service delivery and continuous quality improvement
What We're Looking For:
- Prior experience determining eligibility for TANF, SNAP, and Medicaid
- Proficiency in Virginia Case Management System (VaCMS)
- Strong policy comprehension, communication, and decision-making skills
- A commitment to public service and a passion for helping others
Why Join Us?
- Be a vital part of a team that supports the health and stability of our community
- Work in a supportive, fast-paced environment where no two days are alike
- Opportunities for professional development and career growth
- Competitive pay and great benefits in a mission-driven workplace
If you're ready to bring your experience, expertise, and empathy to a team that values your contributions-apply today and be part of something that truly matters.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
About City of Chesapeake
Chesapeake, Virginia is a vibrant community that enjoys the best of two worlds, one of urban variety, culture, and excitement, and another of rural landscapes and relaxed living.
Located 20 minutes from the oceanfront, 15 minutes from downtown Norfolk, and 45 minutes from Colonial Williamsburg and the Outer Banks of North Carolina, Chesapeake is the perfect place in which to live, work, and raise a family.
Home to beautiful parks, lakes, and rivers, Chesapeake has more miles of deepwater canals (part of the Intracoastal Waterway) than any other city in the country!
The City of Chesapeake was formed through the merger of the City of South Norfolk and Norfolk County in 1963. It’s a community of communities, with each having its own distinctive history.
Over the last decade, many national and international companies have taken advantage of the City’s ports, atmosphere, and highly qualified labor market by relocating to Chesapeake.
Chesapeake’s neighborhoods offer a variety of comfortable housing alternatives, from apartments and town homes, to single-family residences and executive homes. The City is consistently ranked by the FBI as one of the safest U.S. cities (with populations over 150,000), which lends to the safe, community atmosphere that residents enjoy.
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City of Chesapeake would like you to finish the application on their website.
