9th Way Insignia Header

Business Analyst Manager

Charlotte, NC

Job Description

9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions.  Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence.  Learn more about 9th Way Insignia at https://9thwayinsignia.com/.

Application password: Niner

This position is contingent upon contract award.

Professional Level

Senior Consultant

Responsibilities

  • Evaluates workflows, organizational processes and procedures and develops enterprise- wide or large-scale computer/information management system solutions.  
  • Designs architecture to include the software, hardware, and communications to support the total requirement.  
  • Provides present and future cross-functional requirements and interfaces.  
  • Ensures systems are compliant and compatible with open systems architecture standards.  
  • May provide daily supervision to project staff. 
  • Responsible for leading a team of business analysts to identify, document, prioritize, and communicate business requirements and translate them into actionable solutions.  
  • Ensures that both current and future-state processes, capabilities, and technology align with the organization’s strategic objectives and compliance mandates.  
  • Involves close collaboration with stakeholders, cross-functional teams, external partners, and end users to drive continuous improvement in product delivery, user experience, and operational efficiency.  
  • Provides governance, guidance, and mentoring to junior analysts while standardizing processes and methods across the organization. 

Requirements

  • Bachelor’s Degree in technical discipline; Associate’s Degree and 4 years of experience; 8 years of experience in lieu of degree to meet education requirement 
  • 6 or more years of relevant experience. 
  • 12 years directly related experience in lieu of degree. 
  • Strong proficiency with requirements management tools (e.g., JIRA, Azure DevOps), process modeling tools (e.g., Visio, Lucidchart), and documentation platforms (e.g., Confluence). 
  • Familiarity with Agile/SAFe methodologies, DevSecOps, and iterative development practices. 
  • Understanding of federal compliance standards and guidelines (e.g., FISMA, NIST, Section 508, FedRAMP) and how they influence requirements and solution design. 
  • Excellent analytical, critical thinking, and problem-solving abilities. 
  • Strong communication skills with the ability to present complex information in a clear, concise manner to both technical and non-technical audiences. 
  • Ability to facilitate collaborative sessions and manage stakeholder expectations effectively. 
  • Proven leadership and team-building skills, with the ability to inspire trust, promote professional growth, and foster a positive team culture. 
  • Solid organizational and project management abilities, with experience in managing competing priorities and deadlines. 
Salary Range$61,180—$90,000 USD

9th Way Insignia’s range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Clearance/Background Investigation
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Benefits
Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance.

Legal
We’re an equal employment opportunity employer that empowers our people to fearlessly drive change – no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.

PDN-a0906509-2408-4aca-a5c1-6a7ceb0e1c4c

9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions.  Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence.  Learn more about 9th Way Insignia at https://9thwayinsignia.com/.

Application password: Niner

This position is contingent upon contract award.

Professional Level

Senior Consultant

Responsibilities

  • Evaluates workflows, organizational processes and procedures and develops enterprise- wide or large-scale computer/information management system solutions.  
  • Designs architecture to include the software, hardware, and communications to support the total requirement.  
  • Provides present and future cross-functional requirements and interfaces.  
  • Ensures systems are compliant and compatible with open systems architecture standards.  
  • May provide daily supervision to project staff. 
  • Responsible for leading a team of business analysts to identify, document, prioritize, and communicate business requirements and translate them into actionable solutions.  
  • Ensures that both current and future-state processes, capabilities, and technology align with the organization’s strategic objectives and compliance mandates.  
  • Involves close collaboration with stakeholders, cross-functional teams, external partners, and end users to drive continuous improvement in product delivery, user experience, and operational efficiency.  
  • Provides governance, guidance, and mentoring to junior analysts while standardizing processes and methods across the organization. 

Requirements

  • Bachelor’s Degree in technical discipline; Associate’s Degree and 4 years of experience; 8 years of experience in lieu of degree to meet education requirement 
  • 6 or more years of relevant experience. 
  • 12 years directly related experience in lieu of degree. 
  • Strong proficiency with requirements management tools (e.g., JIRA, Azure DevOps), process modeling tools (e.g., Visio, Lucidchart), and documentation platforms (e.g., Confluence). 
  • Familiarity with Agile/SAFe methodologies, DevSecOps, and iterative development practices. 
  • Understanding of federal compliance standards and guidelines (e.g., FISMA, NIST, Section 508, FedRAMP) and how they influence requirements and solution design. 
  • Excellent analytical, critical thinking, and problem-solving abilities. 
  • Strong communication skills with the ability to present complex information in a clear, concise manner to both technical and non-technical audiences. 
  • Ability to facilitate collaborative sessions and manage stakeholder expectations effectively. 
  • Proven leadership and team-building skills, with the ability to inspire trust, promote professional growth, and foster a positive team culture. 
  • Solid organizational and project management abilities, with experience in managing competing priorities and deadlines. 
Salary Range$61,180—$90,000 USD

9th Way Insignia’s range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Clearance/Background Investigation
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Benefits
Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance.

Legal
We’re an equal employment opportunity employer that empowers our people to fearlessly drive change – no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.

PDN-a0906509-2408-4aca-a5c1-6a7ceb0e1c4c

About 9th Way Insignia

9th Way Insignia is a service-disabled veteran-owned small business (SDVOSB) that provides results-oriented technical solutions to the federal government. Led by experienced industry leaders, we bring software development, enterprise architecture, cybersecurity, enterprise IT, and data analytics capabilities to our customer base within the Departments of Veterans Affairs, Health and Human Services, Transportation, Commerce, and State.

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Business Analyst Manager
9th Way Insignia
Charlotte, NC
Dec 11, 2025
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