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Business Support Analyst

Princeton, NJ

Job Description

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future!


Job Summary

The SAP Business Support Analyst is accountable for supporting and training users on NRG's Work Management tools across Plant Operations. This role provides leadership and technical expertise to ensure successful implementation and continuous improvement of work management initiatives. The analyst serves as a key liaison between business users and technical teams, ensuring seamless integration and optimal use of SAP and related systems.

Essential Duties/ Responsibilities

Work Management Support

  • Provide user support for SAP, Fiori, Mobility, and NWBS/Project-related requests
  • Understanding of TRACK Contractor Management System
  • Manage security access
  • Respond to training requests and deliver user education sessions

SAP Support

  • Support SAP Plant Maintenance and associated modules
  • Troubleshoot and resolve SAP-related issues
  • Collaborate with IT and business teams to enhance SAP functionality

Training

  • Develop and deliver training materials for SAP and related tools
  • Conduct workshops and one-on-one training sessions
  • Ensure consistent user adoption and process compliance

Tools and Applications

  • Leverage reporting tools for data analysis and performance tracking
  • Support integration and interface activities between systems

Integration and Liaison

  • Act as a liaison between Plant Operations and IT teams
  • Facilitate cross-functional collaboration to improve work management processes
  • Support change management and continuous improvement initiatives

Working Conditions

  • Hybrid reporting to an office with occasional plant visits or remote work
  • Willingness to work outside normal business hours as necessary, especially during critical issue resolution and to achieve project milestones
  • Moderate level of travel outside of home office

Minimum Requirements

  • Relevant industry experience
  • Experience in planning, scheduling, and maintenance management

Preferred Qualifications

  • Five years of power generation experience
  • Heavy industry Maintenance
  • BS or BA degree in a business or related field
  • PM, PDM experience

Additional KSAs

  • Proficient in SAP
  • Knowledge of scheduling tools
  • Proficient in Microsoft Office Suite products such as Excel, Word, PowerPoint and Teams
  • Proficient in communicating with large groups of peers or superiors
  • Reconciliation, analytical and critical thinking skills required
  • Works well under pressure, remaining focused and calm in the face of distractions and changing priorities
  • Ability to prioritize workload
  • Ability to work across organizations to improve processes and practices
  • Influence improvements without being the boss
  • Active listening skills to mitigate concerns and process improvements
  • Capability to manage projects and initiatives aimed at improving process.
  • Proven ability to identify issues and develop effective, practical solutions.
  • Manage work on own including planning work and executing goals and priorities.

If you reside in or intend to work remotely from California, Colorado, Connecticut, Hawaii, Illinois, Minnesota, Nevada, New York,Ohio, Washington D.C., Washington State or another state or locality with a pay transparency law, you may contactCareers@nrg.comfor compensation information related to this position and other information as required by applicable law. Please include the job title in your request

Physical Requirements

Demand

Frequency

  • Requires travel to sites to perform duties and responsibilities

Occasional

  • Required to follow and use all appropriate personal protective equipment if working in a plant environment

Constant

Statement

NRG Energy is committed to a drug and alcohol free workplace.To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/DisabilityLevel, Title and/or Salary may be adjusted based on the applicant's experience or skills.Official description on file with Human Resources.

The base salary range for this position is: $85,680 - $141,360* *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

PDN-a029dd13-bfd3-41ea-aeab-24a9d4bc8300

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future!


Job Summary

The SAP Business Support Analyst is accountable for supporting and training users on NRG's Work Management tools across Plant Operations. This role provides leadership and technical expertise to ensure successful implementation and continuous improvement of work management initiatives. The analyst serves as a key liaison between business users and technical teams, ensuring seamless integration and optimal use of SAP and related systems.

Essential Duties/ Responsibilities

Work Management Support

  • Provide user support for SAP, Fiori, Mobility, and NWBS/Project-related requests
  • Understanding of TRACK Contractor Management System
  • Manage security access
  • Respond to training requests and deliver user education sessions

SAP Support

  • Support SAP Plant Maintenance and associated modules
  • Troubleshoot and resolve SAP-related issues
  • Collaborate with IT and business teams to enhance SAP functionality

Training

  • Develop and deliver training materials for SAP and related tools
  • Conduct workshops and one-on-one training sessions
  • Ensure consistent user adoption and process compliance

Tools and Applications

  • Leverage reporting tools for data analysis and performance tracking
  • Support integration and interface activities between systems

Integration and Liaison

  • Act as a liaison between Plant Operations and IT teams
  • Facilitate cross-functional collaboration to improve work management processes
  • Support change management and continuous improvement initiatives

Working Conditions

  • Hybrid reporting to an office with occasional plant visits or remote work
  • Willingness to work outside normal business hours as necessary, especially during critical issue resolution and to achieve project milestones
  • Moderate level of travel outside of home office

Minimum Requirements

  • Relevant industry experience
  • Experience in planning, scheduling, and maintenance management

Preferred Qualifications

  • Five years of power generation experience
  • Heavy industry Maintenance
  • BS or BA degree in a business or related field
  • PM, PDM experience

Additional KSAs

  • Proficient in SAP
  • Knowledge of scheduling tools
  • Proficient in Microsoft Office Suite products such as Excel, Word, PowerPoint and Teams
  • Proficient in communicating with large groups of peers or superiors
  • Reconciliation, analytical and critical thinking skills required
  • Works well under pressure, remaining focused and calm in the face of distractions and changing priorities
  • Ability to prioritize workload
  • Ability to work across organizations to improve processes and practices
  • Influence improvements without being the boss
  • Active listening skills to mitigate concerns and process improvements
  • Capability to manage projects and initiatives aimed at improving process.
  • Proven ability to identify issues and develop effective, practical solutions.
  • Manage work on own including planning work and executing goals and priorities.

If you reside in or intend to work remotely from California, Colorado, Connecticut, Hawaii, Illinois, Minnesota, Nevada, New York,Ohio, Washington D.C., Washington State or another state or locality with a pay transparency law, you may contactCareers@nrg.comfor compensation information related to this position and other information as required by applicable law. Please include the job title in your request

Physical Requirements

Demand

Frequency

  • Requires travel to sites to perform duties and responsibilities

Occasional

  • Required to follow and use all appropriate personal protective equipment if working in a plant environment

Constant

Statement

NRG Energy is committed to a drug and alcohol free workplace.To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/DisabilityLevel, Title and/or Salary may be adjusted based on the applicant's experience or skills.Official description on file with Human Resources.

The base salary range for this position is: $85,680 - $141,360* *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

PDN-a029dd13-bfd3-41ea-aeab-24a9d4bc8300

About NRG

At NRG, we are the power industry’s leading company and we’ve grown from a power generator into an energy provider that powers homes and businesses throughout America.


Our customer-focused mentality has led us to create technologies and tools that empower residents and organizations to think critically about their electricity, including where their power is coming from, what impact it has on the environment, and how they can become more conscious energy users.  We partner with businesses to customize innovative power and sustainability solutions that are informed by our years of experience as market leaders. And we work diligently to stay ahead of an ever-evolving energy climate with rising demands.

 

Energy is all around us, fueling our day-to-day experiences. It keeps our families safe, it keeps our businesses running and it helps our neighborhoods thrive. But we have to be willing to transform the way we approach energy and imagine new solutions that will strengthen our collective energy community. We’re proud to be leading that transformation, and we hope you’ll join us.

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Business Support Analyst
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Princeton, NJ
Oct 21, 2025
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