Care Coordinator - Norwood CBHC
Job Description
Riverside Community Care
Love what you do!
Care Coordinator - CBHC
The Care Coordinator serves as an integral member of the interdisciplinary Adult Team (primary mental health challenges), providing person-centered and recovery-oriented case and care management support to assigned persons served, including but not limited to outreach and engagement, help persons served to identify goals and to assist in developing an individual service plan.
The Care Coordinator will collaborate with persons served, their treatment team, other providers, identified family and community support, involved state agencies and others, assisting them with navigating resources and connection to services in the community that will continue to improve and maintain their health and quality of life.
In this vital role, the Care Coordinator will:
- Functions as the primary care coordinator for assigned persons served including conducting face-to-face, telephonic and electronic outreach with persons served and maintaining ongoing communication
- Conducts outreach and engagement activities with persons served to find resources to meet needs such as housing, primary care providers, and employment in coordination with the interdisciplinary team
- Assists person served with navigating through all systems of care, provides referrals to appropriate services and supports, coaches and assists them in attaining health and wellness goals
- Coordinates with all members of the CBHC team to ensure all aspects of the CBHC services are coordinated, provided and reviewed as needed and in accordance with program protocols and policies
Schedule: Full Time, 40 hours
- Hybrid schedule available - will include one in-person weekday evening and one in-person weekend day
Pay Rate: $22.27/hourly with differentials!
- additional $1 for CPS
- additional $2 for CARC
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.
Benefits include:
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts – both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Learn more about our benefits and culture:
Hear what employees think about working for Riverside!
Required Skills
- Ability to use a computer for word processing, EHR and email/Outlook Calendar, and the Internet for resource searches persons served
- Must be able to establish a rapport and work effectively with a diverse multicultural group of persons served and program staff members.
- Regular access to reliable transportation is required in order to attend required trainings, meetings and/or fulfill other responsibilities of this role.
Required Experience
Candidates must have one of the following:
- High School Diploma/GED with one year of professional or lived experience
- Associate’s degree in a behavioral health or social service field with one year of professional or lived experience
- Bachelor’s Degree (preferred but not required)
- One year of work experience in very similar role
- Lived experience with mental health or substance use challenges strongly preferred
- Must have experience navigating community resources serving persons with behavioral health challenges and/or struggling with substance misuse
- Must embrace person-centered planning philosophy
Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.
Riverside Community Care
Love what you do!
Care Coordinator - CBHC
The Care Coordinator serves as an integral member of the interdisciplinary Adult Team (primary mental health challenges), providing person-centered and recovery-oriented case and care management support to assigned persons served, including but not limited to outreach and engagement, help persons served to identify goals and to assist in developing an individual service plan.
The Care Coordinator will collaborate with persons served, their treatment team, other providers, identified family and community support, involved state agencies and others, assisting them with navigating resources and connection to services in the community that will continue to improve and maintain their health and quality of life.
In this vital role, the Care Coordinator will:
- Functions as the primary care coordinator for assigned persons served including conducting face-to-face, telephonic and electronic outreach with persons served and maintaining ongoing communication
- Conducts outreach and engagement activities with persons served to find resources to meet needs such as housing, primary care providers, and employment in coordination with the interdisciplinary team
- Assists person served with navigating through all systems of care, provides referrals to appropriate services and supports, coaches and assists them in attaining health and wellness goals
- Coordinates with all members of the CBHC team to ensure all aspects of the CBHC services are coordinated, provided and reviewed as needed and in accordance with program protocols and policies
Schedule: Full Time, 40 hours
- Hybrid schedule available - will include one in-person weekday evening and one in-person weekend day
Pay Rate: $22.27/hourly with differentials!
- additional $1 for CPS
- additional $2 for CARC
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.
Benefits include:
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts – both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Learn more about our benefits and culture:
Hear what employees think about working for Riverside!
Required Skills
- Ability to use a computer for word processing, EHR and email/Outlook Calendar, and the Internet for resource searches persons served
- Must be able to establish a rapport and work effectively with a diverse multicultural group of persons served and program staff members.
- Regular access to reliable transportation is required in order to attend required trainings, meetings and/or fulfill other responsibilities of this role.
Required Experience
Candidates must have one of the following:
- High School Diploma/GED with one year of professional or lived experience
- Associate’s degree in a behavioral health or social service field with one year of professional or lived experience
- Bachelor’s Degree (preferred but not required)
- One year of work experience in very similar role
- Lived experience with mental health or substance use challenges strongly preferred
- Must have experience navigating community resources serving persons with behavioral health challenges and/or struggling with substance misuse
- Must embrace person-centered planning philosophy
Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.
About Riverside Community Care
A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.
We are dedicated to: Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.
Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.
Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.
Families and children who have experienced domestic violence.
Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.
Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.
We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals.
Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.
You can count on Riverside when you or someone you know needs help.
We take your trust seriously and work hard to make a difference by delivering integrated, quality care.
